Australian Commission on Safety and Quality in Health Care
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Australian Charter of Healthcare Rights

Australian Charter of Healthcare Rights - Do you know your Healthcare Rights? poster  (PDF 1781 KB)

About The Program

The aim of the program was to develop a charter of healthcare rights for all people receiving or seeking health care in all settings in Australia.


On 22 July 2008, Australian Health Ministers endorsed the Australian Charter of Healthcare Rights and recommended its use nationwide.

A media release and the Australian Charter of Healthcare Rights (PDF 376 KB) are available for download.
Australian Charter of Healthcare Rights (DOC 994 KB)
Australian Charter of Healthcare Rights (ZIP 957 KB)

The Commission has also developed additional resource material for patients, consumers, families and carers and healthcare providers and facilities to support the use of the Charter and are available for download in pdf format. Please contact the Commission if you require these documents in an alternate format.

Roles in Realising the Australian Charter of Healthcare Rights (PDF 1232 KB)
Roles in Realising the Australian Charter of Healthcare Rights (DOC 14,897 KB)
Roles in Realising the Australian Charter of Healthcare Rights (ZIP 14,702 KB)
This document is designed to provide a simple explanation of each right included in the Charter and provide information about how patients and consumers, healthcare providers and health service organisations can contribute to the realisation of patients’ rights.

About the Australian Charter of Healthcare Rights: A guide for patients, consumers, carers and families (PDF 771 KB)
About the Australian Charter of Healthcare Rights: A guide for patients, consumers, carers and families (DOC 52,006 KB)
About the Australian Charter of Healthcare Rights: A guide for patients, consumers, carers and families (ZIP 22,767 KB)
This brochure discusses each of the seven Charter rights and provides some guidance to patients, consumers, carers and families on ways they can contribute to ensuring that the rights are upheld.

About the Australian Charter of Healthcare Rights: A guide for healthcare providers (PDF 1026 KB)
About the Australian Charter of Healthcare Rights: A guide for healthcare providers (DOC 57,990 KB)
About the Australian Charter of Healthcare Rights: A guide for healthcare providers (ZIP 25,842 KB)
This brochure discusses each of the seven Charter rights, and provides some guidance to healthcare providers about ways they can contribute to ensuring that the rights are upheld.

Using the Australian Charter of Healthcare Rights (PDF 421 KB)
Using the Australian Charter of Healthcare Rights (DOC 10,628 KB)
Using the Australian Charter of Healthcare Rights (ZIP 10,431 KB)
This brochure is an implementation guide that outlines ways in which health service organisations can provide information about health rights and incorporate the Charter in their systems.

Your role in using the Australian Charter of Healthcare Rights (PDF 549 KB)
This PowerPoint presentation (PPT 1142 KB) has been developed to support the education of healthcare staff on the Australian Charter of Healthcare Rights.

Australian Charter of Healthcare Rights A3 poster (PDF 1781 KB)
Australian Charter of Healthcare Rights A3 poster (DOC 43,928 KB)
Australian Charter of Healthcare Rights A3 poster (ZIP 15,629 KB)


The Charter is available in alternative versions including audio and Braille and has been translated into 17 community languages.

The Commission carried out an extensive consultation process with health sector, government and health consumer interest groups to aid the development of the Australian Charter of Healthcare Rights.

Contact

Dr Nicola Dunbar, Program Manager
(02) 9126 3600

Email: mail@safetyandquality.gov.au

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