The personally controlled electronic health (eHealth) record system commenced operation on 1 July 2012 and provides secure, national infrastructure to support a shared electronic health record which can be viewed by patients and their authorised healthcare providers.

The PCEHR can include information on medications, allergies, Medicare Benefit and Pharmaceutical Benefit claims data, organ donation status, location of advance care directives, emergency contacts, and for children – immunisations and early development. Patients can keep a private health diary through the PCEHR if they wish. A child development mobile app is also available.

Clinicians in healthcare organisations involved in a person’s care can upload, view and download clinical documents including:

  • Shared Health Summary – including medications, diagnosis and treatments
  • Event summary – to record a particular visit, diagnosis or treatment
  • Discharge summary – from hospitals including medications
  • Specialist letter – recording medications, treatments
  • Referral – including details required by the specialist
  • Prescription and medication dispense record – from pharmacies.
Privacy and security features include audit trails of access to the record, ability for consumers to create access controls, requirements for digital signing of clinical documents, and a multi-layered ICT system of firewalls, gateways and portals to ensure only authorised users can access the system.

During the year, 397,742 people registered for an eHealth record. 58% of these were assisted to register by healthcare providers, with the remainder registering online, by phone, mail or face-to-face. Healthcare provider organisations have been able to register since August 2012 and 4,310 organisations were registered during the year.

Over 6,000 clinical records, 2,328 prescriptions and dispense records and around 29.5 million Medicare held records have been uploaded to patient’s records in the system.

Jane Halton signature

Jane Halton

Personally Controlled Electronic Health Record System Operator

Personally Controlled Electronic Health Record System Operator: Annual Report 2012-2013