Personally Controlled Electronic Health Record System Operator: Annual Report 2012-2013 - text descriptions for figures

Contains the text based long descriptions for the figures used in Personally Controlled Electronic Health Record System Operator: Annual Report 2012-2013

Page last updated: 28 March 2014

Table 1: Registration by channel - This is a graph that identifies the number and percentage of people registered by each channel.

Registration channel
Online registration

DHS-supported registration (phone face to face and email)

Assisted registration

Amount of registrations

119,332

47,720

230,690

By percentage

30%

12%

58%

Table 2 is a column graph indicating how many people registered for an eHealth record by age group and gender during 2012-13. The left axis shows the number of registrations in intervals of 5,000. The bottom axis shows the age groups in intervals of 5 years.

The number of registrations indicated in the graph are as follows:
    19,810 females aged 0 to 4 years
    21,372 males aged 0 to 4 years
    14,671 females aged 5 to 9 years
    16,022 males aged 5 to 9 years
    11,954 females aged 10 to 14 years
    12,910 males aged 10 to 14 years
    8,796 females aged 15 to 19 years
    7,484 males aged 15 to 19 years
    9,838 females aged 20 to 24 years
    4,341 males aged 20 to 24 years
    15,918 females aged 25 to 29 years
    6,583 males aged 25 to 29 years
    19,737 females aged 30 to 34 years
    9,048 males aged 30 to 34 years
    17,570 females aged 35 to 39 years
    8,784 males aged 35 to 39 years
    16,505 females aged 40 to 44 years
    8,571 males aged 40 to 44 years
    13,964 females aged 45 to 49 years
    8,177 males aged 45 to 49 years
    14,585 females aged 50 to 54 years
    9,241 males aged 50 to 54 years
    14,022 females aged 55 to 59 years
    10,188 males aged 55 to 59 years
    14,373 females aged 60 to 64 years
    12,176 males aged 60 to 64 years
    13,182 females aged 65 to 69 years
    13,968 males aged 65 to 69 years
    8,975 females aged 70 to 74 years
    9,608 males aged 70 to 74 years
    5,850 females aged 75 to 79 years
    6,599 males aged 75 to 79 years
    3,449 females aged 80 to 84 years
    3,756 males aged 80 to 84 years
    3,010 females aged 85 and above
    2,705 males aged 85 and above.

Table 3: Registration by month - This graph indicates the number of people registered per month.
MonthNumber of registrations
Jul 124,505
Aug 123,684
Sept 123,163
Oct 123,532
Nov 126,176
Dec 1211,174
Jan 1318,000
Feb 1320,261
Mar 1324,180
Apr 1329,415
May 1396,179
Jun 13177,473

Table 4: Healthcare provider organisation registration by channel-

This graph identifies the number of healthcare provider organisations registered via each channel, noting that the Health Professional Online Services channel became available in April 2013.

Registration ChannelNumber of registrationsPercentage of registrations
Health Professional Online Services (HPOS)55613%
Mail (PCEHR Provider Participation Register)3,75487%

Table 5:Healthcare provider organisation registration by state. This graph identifies the number of healthcare provider organisations registered by state and territory.
State or TerritoryNumber of registrations
Australian Capital Territory52
New South Wales1,578
Northern Territory35
Queensland871
South Australia247
Tasmania143
Victoria1,118
Western Australia266

Table 7 : Status of complaints managed by the Department of Human Services.

This graph identifies the volume and status of complaints managed by DHS.

Type of complaintOpenClosed
Availability114
Performance210
Privacy113
Service637

Table 8: Status of complaints managed by the Department of Health and Ageing.

This graph identifies the volume and status of complaints managed by DoHA.
Type of complaintOpenClosed
Availability01
Performance02
Privacy02
Service15