E-mental health strategy for Australia

Appendix A - Primary e-mental health services in Australia

Page last updated: June 2012

[excluding websites that offer static information and/or telephone counselling and do not include interactive services]

Anxiety online
Beyondblue
Black dog institute
Centre for mental health research
Crufad
GP care
eheadspace
Kids helpline
Lifeline Australia
Reachout

Anxiety online

Website details

Anxiety online website (www.anxietyonline.org.au)

[Swinburne University of Technology]

Target client group

People of all ages

[Also offers a clinician resources section]

Range of disorders addressed

  • Generalised anxiety disorder
  • Social anxiety disorder
  • Obsessive compulsive disorder
  • Post-traumatic stress disorder
  • Panic disorder

Type of service

  • Information about anxiety disorders
  • Self administered assessment and diagnosis
  • Treatment programs, both self help and therapist assisted (for people with moderate to severe symptoms and at low cost)
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Beyondblue

Website details

Beyondblue website (www.beyondblue.org.au)

* this project is funded under the National Depression Initiative.

Target client group

People of all ages

Range of disorders addressed

  • Depression, anxiety and related disorders
  • Post-natal Depression

Type of service

  • Providing information for people living with depression, anxiety and related disorders, and their carers on effective treatment options and promoting their needs and experiences with policy makers and healthcare service providers.
  • A key goal of raising community awareness about depression and anxiety, and reducing stigma associated with the illness.

Black dog institute

Website details

Black dog institute website (www.blackdoginstitute.org.au)

[Attached to the Prince of Wales Hospital and affiliated with the University of New South Wales]

Target client group

People of all ages

Range of disorders addressed

  • Depression Biploar Disorder Anxiety Stress Wellbeing

Type of service

  • 'myCompass' – mobile phone and computer self-monitoring and self-management program for people with moderate stress, anxiety and depression.
  • 'Biteback' - interactive environment for young people to improve their wellbeing and build community networks.
  • Information on depression and bipolar disorders and information about when and where to seek help
  • Self testing tools for depression, bipolar disorder and depression in pregnancy
  • Mood Assessment Program (online) –via referral
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Centre for mental health research

Website details

Centre for mental health research website (cmhr.anu.edu.au)

[ANU]

Target client group

People of all ages

Range of disorders addressed

  • Depression, anxiety and generalised personal stresses such as relationship breakdown, loss and grief

Type of service

  • e-couch (self help interactive program) directed at depression, anxiety and related disorders
  • MoodGym (self directed online modules using cognitive based therapy)
  • Bluepages (information/resources, includes 'quiz' to test for depression)
  • Blueboard (online community)
  • Beacon (portal to online mental and physical health applications rated by experts)

Crufad

Website details

Crufad website (www.crufad.com)

[St Vincent's Hospital/University of NSW]

[Crufad previously called Climate Mental Health]

Target client group

People of all ages, with specialist services for adults

[Also offers a clinician resources section]

Range of disorders addressed

  • Anxiety and depressive disorders

Type of service

  • Self guided clinic (involves online course and offline exercises)
  • Virtual clinic (involves online sessions and homework for a range of issues). Clinicians involved in monitoring progress
  • Specialist clinic for adults with anxiety disorders (online and face-to-face small groups)

GP care

Website details

GP care website (www.gpcare.org)

[Clinician component of Crufad]
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eheadspace

Website details

Headspace website (www.headspace.org.au)

Phone number for services: 1800 650 890

[National Youth Mental Health Foundation]

*this project is funded under a 2010-11 Budget measure - National Health and Hospitals Network – Mental Health – more youth friendly mental health services.

Target client group

Young people aged 12-25

Range of disorders addressed

  • Broadly based personal stresses, not specific mental health disorders.
  • Focus on mental health and wellbeing

Type of service

  • Non-crisis online and telephone mental health support and counselling.
  • The service provides assisted referrals to traditional services (headspace centres, other face to face services, other online services, crisis services such as Kids Helpline and LifeLine) as well as offering support to navigate the mental health system.

Kids helpline

Website details

Kids helpline website (www.kidshelp.com.au/teens)

[Boystown]

Target client group

Young people aged 5-25

Range of disorders addressed

  • Broadly based personal stresses, not specific mental health disorders

Type of service

  • Phone counselling
  • Web counselling (real time live chat)
  • Email counselling
  • Web forums
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Lifeline Australia

Website details

Lifeline Australia website (www.lifeline.org.au)

Phone number for services: 131 114

Target client group

Crisis support for people of all ages

Range of disorders addressed

  • Broadly based - suicide prevention and related issues

Type of service

  • Information services through the Mental Health Resource Centre
  • Directory of services
  • Telephone counselling/crisis support [Supported by trial of email and sms]
  • Links to other sites, including online counselling sites (based on topics of interest)

Reachout

Website details

Reachout website (au.reachout.com)

[Inspire Foundation]

Target client group

Young people aged 14-25

Range of disorders addressed

  • Generic mental health issues

Type of service

  • Information on a range of mental health issues
  • Self-guided matching of information with individual circumstances
  • Online access to community forum and blog
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