The eHealth readiness of Australia's medical specialists - Final Report

Mapping between strategies and clusters

Page last updated: 30 May 2011

Our research suggests the following interventions may be appropriate for each cluster of specialists through the duration of the change and adoption effort. Table 6 connects the major engagement strategies discussed above with estimated sequencing by cluster.

Table 6: Proposed intervention strategies and estimated timing by cluster


Intervention

Establishment

(0-6 months)
Momentum
(6m to 1 yr)
Change
(1-2 years)
Shaping the productClusters targeted
Establish basic standards and certification criteria 1, 23, 4, 5
Make adoption easy and identify ways to minimise workflow disruption1, 23, 44, 5
Provide solutions and support to mitigate risk of malfunctions or downtime 3, 43, 4
Shaping the demandClusters targeted
Establish a measurement and evaluation framework 1, 21, 2, 31, 2, 3, 4, 5
Disseminate accurate information and education on product use and risks 1, 24, 54, 5
Recognise and promote successful use cases 1, 2, 33
Provide assurance on the intended use of practitioner performance data 44, 5
Embed eHealth solution deployment in the context of a broader initiative 1, 34, 5
Shaping the ecosystemClusters targeted
Cultivate eHealth pioneers as change champions14
Identify and target critical adoption ‘nodes’ and specialists who frequently interact with others22, 34, 5
Design and offer training workshops targeting support staff1, 3, 53, 5
Offer incentives for use1, 4
Create transparency on adoption levels4, 54, 5
Enforce system-wide measures to mitigate privacy risk1, 2, 31, 2, 3, 4, 51, 2, 3, 4, 5
Require mandatory participation4, 5
Actively coordinate simultaneous adoption within a pathway1, 2, 3, 4, 5