Evaluation of the National External Breast Prostheses Reimbursement Program

4. Impact review

Page last updated: 05 November 2010

This chapter addresses the following terms of reference for the evaluation:

  • assessment of the extent to which the outcomes of the program have met the goals as defined by the objectives of the measure
  • whether the program provides outcomes that meet the needs of women requiring an external breast prosthesis following a mastectomy as a result of breast cancer
  • opportunities for future improvements or directions to the program.
This chapter discusses findings from the survey conducted with 362 women, and follow up telephone consultations, emails and focus groups with a further 15 women. Although it is important to note that the survey respondents (and for that matter the interview participants) are not necessarily representative of all women eligible to access the program, the data provides useful insights into awareness and access to the program and in particular women's experiences in using it.

Feedback from some other stakeholders, in particular breast care nurses and breast prosthesis fitters, is also included in the following discussion of findings.

4.1 Awareness and use of the National External Breast Prostheses Reimbursement Program
4.2 Participation in the program
4.3 The experience of using the program