Interim Evaluation of the Northern Territory Aboriginal and Torres Strait Islander Community Aged Care Workforce Development Projects - Attachments

7. RTO Final Feedback for Evaluation

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Text version of the Questionnaire, RTO Final Feedback for Evaluation

1. Project Implementation

1.2 Staffing Did you experience any difficulties in accessing appropriate trainers for this project? (Interviewer: Note all areas – Prompt indicated areas)
Area of Difficulty	Was it Overcome and How?	Suggestions for Improvement
Accessing NT based trainers
Accessing trainers with appropriate skills and experience
Retaining trainers
How did you ensure that the trainers had the appropriate skills?
Any other comments about staffing:

1.3 Partnership Approach A partnership approach to the Workforce Training Projects was developed with the NT Government to enable access to training for the whole of the community care workforce (not just people in converted CDEP positions) and other members of the communities
How would you rate the success of the Workforce Training Projects in achieving this aim?		1.......................2.......................3.......................4.......................5 Not achieved at all...............................................................Achieved Why?
Can you identify communities in which training has been delivered to other members of the community, apart from Indigenous aged care workers?		Note the communities: (If no communities are specified skip next question)
How would you rate the value of other workers having access to the training?		1.......................2.......................3.......................4.......................5 No value.............................................................................Very Valuable Why?
Were there any issues associated with delivering training to the whole of community? (Note all areas – Prompt indicated areas)
Area of Difficulty	Was it Overcome and How?		Suggestions for Improvement
Too many participants
People at different levels of learning
Can you identify ways to improve the success of this approach?
Any other comments about the Partnership Approach?

2. Support and Communication

DoHA Communication and Support
How would you rate the initial support from DoHA in establishing the training project?	1.......................2.......................3.......................4.......................5 Not at all valuable..................................................................Very valuable Why?
How would you rate the ongoing support from DoHA in implementing the training project?	1.......................2.......................3.......................4.......................5 Not at all valuable...................................................................Very valuable Why?
How would you rate the communication overall with DoHA throughout the project	1.......................2.......................3.......................4.......................5 Poor.......................................................................................Excellent Why?
Any other comments about DoHA support and communication?

3. Resources

Project resources included the Skills Audit tool and the Resources Database. Can you rate each of these as follows:
	Skills Audit Tool	Resource Database
Your use of the resource	1............2............3............4............5 Not used...............................Used a lot Why?	1............2............3............4............5 Not used...............................Used a lot Why?
Usefulness	1............2............3............4............5 Not useful............................Very useful Why?	1............2............3............4............5 Not useful............................Very useful Why?
Ease of use	1............2............3............4............5 Poor......................................Excellent Why?	1............2............3............4............5 Poor......................................Excellent Why?
Instructions/Support	1............2............3............4............5 Poor......................................Excellent Why?	1............2............3............4............5 Poor......................................Excellent Why?
How did you use the resource?	Eg: Enter data directly or from paper? How often?	Eg: Give it to trainers to peruse.
Do you have any suggestions for improving these resources?
Are there any other resources that would improve the effectiveness of the training you deliver?

4. Training Delivery

Were there any areas of difficulty in planning or organising the training? (Note all areas – Prompt indicated areas)
Area of Difficulty	Was it Overcome and How?	Suggestions for Improvement
Contacting Shires
Contacting service coordinators

Were there any areas of difficulty in identifying the training needs of participants? (Note all areas – Prompt indicated areas)
Area of Difficulty	Was it Overcome and How?	Suggestions for Improvement
Skills Audit Database
Staff awareness of their needs
How did you work out what training was required in each service? (Note who was consulted - do not prompt)

Were there any areas of difficulty in delivering the training? (Note all areas – Prompt indicated areas)
Area of Difficulty	Was it Overcome and How?	Suggestions for Improvement
Remoteness of services
Poor or erratic attendance
Literacy of the participants
Current skill levels of the participants

Were there any areas of difficulty in assessing the participants? (Note all areas – Prompt indicated areas)
Area of Difficulty	Was it Overcome and How?	Suggestions for Improvement
Literacy of participants
Observation difficult

Are you aware of any issues in the implementation of the training into practice? (Note all areas – Prompt indicated areas)
Area of Difficulty	Was it Overcome and How?	Suggestions for Improvement
Coordinator not reinforcing training

5. Reporting

Please rate the following aspects of your reports to DoHA
Clarity of purpose	1.......................2.......................3.......................4.......................5 Poor.......................................................................................Excellent Why?
Content	1.......................2.......................3.......................4.......................5 Poor.......................................................................................Excellent Why?
Format of reports	1.......................2.......................3.......................4.......................5 Poor.......................................................................................Excellent Why?
Frequency of reports	1.......................2.......................3.......................4.......................5 Poor.......................................................................................Excellent Why?
What were the strengths/weaknesses of the reporting process?	Strengths	Weaknesses
Can you suggest ways to improve the reporting process?

6. Reflections

Have these projects increased the training capacity in the NT? (Explore response in detail – clarify if the RTO added new trainers to the available trainer pool – ie trained new people, the number of and whether short term or long term additions – ie permanent or temporary residents)
If the projects were to continue what changes could be made to improve the outcomes for Aboriginal and Torres Strait Islander aged care workers and service providers? (Explore in detail)

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