Better health and ageing for all Australians

Interim Evaluation of the Northern Territory Aboriginal and Torres Strait Islander Community Aged Care Workforce Development Projects - Attachments

6. Post Training Aged Care Workers Interview

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Text version of the Questionnaire, Post Training Aged Care Workers Interview

Workers Questions

Community ID
Service Name
Community Name
Type of Interview
1: Case Study On-site Interview
2: Non-Case Study telephone Interview

    1. Interviewer: How many workers are being interviewed?
    2. Interviewer: How many workers interviewed have converted from CDEP?
For CDEP conversion workers:

    3. Since you went from CDEP to paid work, some things might have changed for you. Are/is (for each area below):
1: Better
2: Same
3: Worse
4: No group consensus
98: Don’t know

Comments:
      1. Hours of work ____
      2. Job responsibility ____
      3. Job satisfaction ____
      4. Community care as a career ____
    4. Who attended Aged Care training?
    Interviewer: explain the aged care training eg the RTO and topics covered and note: Number Attended and Number NOT Attended
Number Attended: _______

Number NOT Attended: _______

For workers NOT attending training:

    5. Why did you not attend training?
(Describe):
    6. Were you supported or encouraged to do the training?
1: Yes
2: Partly
3: No
4: No group consensus
98: Don’t know
      If Partly or No, why do say this.
      How could you have been better supported?
For workers attending training ask questions 7 to 16:
    7. What training did you do?

    1. Training _____ Rating ______

    2. Training _____ Rating ______

    3. Training _____ Rating ______
Interviewer: Note up to 3 areas of training and explore if they had an impact on the person’s work.
E.g. Food preparation: do people actually do food preparation differently than before and how?
Personal care: do workers actually do anything different in personal care?
First aid: Have workers put their first aid into practice? Do they expect to?


TRAINING:
1: Food preparation
2: Domestic assistance
3: Personal care
4 First aid
5: OH&S
9: Other (describe):
98: Don’t know
99: N/a

RATING
1: No impact on work
2: Some impact
3: Significant impact
98: Don’t know
99: Training not applicable to be rated
    8. Did the training meet your needs?
Total number attending ______

1: Yes
2: Partly
3: No
4: No group consensus
98: Don’t know

If no, in what ways:
    9. Please rate the training in terms of:
      1. Location (ie on-site) ____
      2. Timing of training (Convenience of times) ____
      3. Delivery mode (on-the-job or classroom) ____
      4. Length of courses (time to achieve certificates) ____
      5. Frequency of training (how often did training occur) ____
      6. Duration of classes (length of time in classes) ____
1: Fully met our needs
2: Partly met our needs
3: Did not meet our needs
4: No group consensus
98: Don’t know

Comments:
    10. Did the training help you to do your job better?
1: Yes
2: Partly
3: No
4: No group consensus
98: Don’t know

Why didn’t it help you?
    11. Do you think the training has resulted in better services for the old people in the community?
1: Yes
2: Partly
3: No
4: No group consensus
98: Don’t know

Comments:
    12. Do you think the training will keep you in this job for longer?
1: Yes
2: Partly
3: No
4: No group consensus
98: Don’t know

Comments:
    13. Do you think the training will help you in other jobs in the community?
1: Yes
2: Partly
3: No
4: No group consensus
98: Don’t know

How?
    14. What has changed for you on a personal level by doing the training? Explore for personal changes.
(Describe):
    15. What work would you like to do most in the future?
Comments:
    16. How could the training be made better for workers?
    Explore:
      • Content
      • Organisation
      • Presentation.
(Describe):
    17. Interviewer Notes:
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