Better health and ageing for all Australians

Encouraging Best Practice in Residential Aged Care Program: Final Evaluation Report

11.1 - Introduction

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Interviews were conducted with ‘high level’ stakeholders comprising representatives of organisations involved in the funding and regulation of aged care (e.g. DoHA and the Aged Care Standards and Accreditation Agency); industry, professional and consumer peak bodies (e.g. Aged and Community Services Association, Royal College of Nursing and Alzheimer’s Australia); and aged care providers and researchers. The interviews were semi-structured, open-ended and conversational in tone. Not all questions were appropriate for all interviewees. Interviewees were provided with the opportunity to expand on their answers when it was needed, to clarify their answer, understand the rationale for their answer, identify any further options or to understand any implications of their ideas or comments. Questions covered issues such as impact and effectiveness, clinical indicators, sustainability, knowledge management, communities of practice, the context for change within residential aged care, and future directions.
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