Evaluation of the consumer - directed care initiative - Final Report

Glossary

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ACAT

Aged Care Assessment Team (known was Aged Care Assessment Service, or ACAS, in Victoria)

Administration

For the purposes of this report, administration of the individual CDC or CDRC budget, including some liaison with service providers, reconciliation of accounts, payment of invoices, and provision of monthly budget statements to participants

Agency

See support provider

Brokered services

Care or services provided to a participant by a community aged care provider other than the participant’s CDC provider or CDRC provider

Brokered services

Care or services provided to a participant by a community aged care provider other than the participant’s CDC provider or CDRC provider

Budget

The amount of funding allocated to a CDC or CDRC participant. Budgets are generally expressed as an annual and/or monthly amount

Carer

A person who provides informal care to a care recipient

Care planning and management

Initial and ongoing assessment, planning and management of supports for CDC participants by appropriately qualified and trained staff, with the involvement of the care recipient and their carer (where appropriate). It includes budget planning; provision of information, advice and support to participants; provision of assistance with establishing supports (including initial liaison with support providers); coordination of supports and changing support arrangements when required; review of care plans; and monitoring of care and supports for quality and safety purposes.

For the purposes of this report, the term is used in reference to CDC packages.

Care plan

Document outlining the care and services to be delivered under a CDC or CDRC package

Care recipient

The person who is being cared for (by a carer) or who is receiving formal services

Case management

For the purposes of this report, refers to case management for people with dementia who experience behaviours of concern and is an essential component of care planning and delivery of CDCH and EACHD packages. It includes preparation of a detailed care plan including behaviour management plan; involvement of a range of service partners through case conferencing, care planning, service delivery, monitoring and review; maintenance of relationships with specialists; and monitoring of approaches and strategies in response to the changing needs of care recipients and carers.

Case management and coordination

Initial and ongoing assessment, planning and management of supports for participants by appropriately qualified and trained staff, with the involvement of the care recipient and their carer (where appropriate). It includes budget planning; provision of information, advice and support to participants; provision of assistance with establishing supports (including initial liaison with support providers); coordination of supports and changing support arrangements when required; review of care plans; and monitoring of care and supports for quality and safety purposes.

For the purposes of this report, the term is used in reference to CDRC packages.

CACP

Community Aged Care Package (a low-level standard care package)

CDC initiative

Refers collectively to the program comprising packaged consumer-directed care (including CDCL, CDCH and CDCHD packages) and consumer-directed respite care

CALD

Culturally or linguistically diverse

CDC provider

Community aged care provider which holds the CDC package funds and is responsible for care planning and budget management for CDC participants under the CDC model

CDRC provider

A CRCC, which holds the CDRC funds and is responsible for care planning and budget management for CDRC participants

CDCH

Consumer-directed care, high care (a high-level consumer-directed care package)

CDCHD

Consumer-directed care, high care - dementia (a high-level consumer-directed care package for people living with dementia)

CDCL

Consumer-directed care, low care (a low level consumer-directed care package)

CDRC

Consumer-directed respite care

CRCC

Commonwealth Respite and Carelink Centre (standard respite and CDRC providers)

Consumer

For the purpose of this report, a collective reference to a direct or indirect user of community aged care or respite services. Includes a participant, carer or care recipientTop of page

the Department

Department of Health and Ageing – funder of standard care packages, NRCP and other respite services, CDC and CDRC

EACH

Extended Aged Care at Home (a standard care package)

EACHD

Extended Aged Care at Home – Dementia (a standard care package for people living with dementia)

Formal services

Services provided by an aged care or other provider, for which they are paid or funded

HACC

Home and Community Care

In-house services

Care or service provided to a CDC or CDRC participant by the same community aged care provider or CRCC which is also the CDC or CDRC provider for that participant

Informal services

Services provided by carers, family members, friends, and other community members, for which they are not paid or funded

NESB

Non-English speaking background

NRCP

National Respite for Carers Program

Participant

The person to whom the CDC or CDRC package is allocated and who receives the bulk of care and services under the package

Standard packaged care

CACP, EACH or EACHD

Standard respite services

Respite services coordinated through CRCCs and funded under the NRCP and other Commonwealth Government programs.

Support provider

Community aged care or other provider engaged to deliver care or supports funded through a CDC or CDRC package

Support worker

Paid workers who deliver formal care and support to older people, including CDC and CDRC participants.

Younger carer

Carer of a frail older person, aged under 65 years (or under 50 years for Aboriginal and Torres Strait Islanders)
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