Evaluation of the consumer - directed care initiative - Final Report
6.1 Introduction
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Table of contents
- Executive summary
- Glossary
1 Introduction- 2 The consumer-directed care initiative
- 3 Evaluation of the consumer-directed care initiative
- 4 Profile of participants and the supports they accessed
- 5 Implementation and operation of the initiative
6 Impact of the initiative for CDC participants and their carers- 7 Impact of the initiative for CDRC participants and the people they care for
- 8 Impact on providers and the broader service system
- 9 Cost assessment and cost-effectiveness of the initiative
- 10 Key findings
- 11 Lessons learnt and strategies for consideration
- Appendices
- References
This chapter discusses the impact of consumer-directed care for CDC participants and carers. In particular, it addresses two key evaluation questions in relation to CDC:
- To what extent was CDC person-centred, and how did it increase choice and control for participants and their carers? This included satisfaction with the level of control they were able to exercise, choice of services and providers (including support to make informed choices), their freedom to change services or providers, and the satisfaction with CDC.
- To what extent did CDC enhance community-based care for participants and their carers? This included the extent to which CDC helped people achieve their personal goals, the impact of CDC on perceived quality of care, quality of life and general health and wellbeing.