Evaluation of the consumer - directed care initiative - Final Report
5.1 Introduction
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Table of contents
- Executive summary
- Glossary
1 Introduction- 2 The consumer-directed care initiative
- 3 Evaluation of the consumer-directed care initiative
- 4 Profile of participants and the supports they accessed
5 Implementation and operation of the initiative- 6 Impact of the initiative for CDC participants and their carers
- 7 Impact of the initiative for CDRC participants and the people they care for
- 8 Impact on providers and the broader service system
- 9 Cost assessment and cost-effectiveness of the initiative
- 10 Key findings
- 11 Lessons learnt and strategies for consideration
- Appendices
- References
This chapter considers issues relating to the implementation of the initiative by the Department and by providers, and the operationalisation of the initiative by providers – that is, how providers put the initiative into practice. In particular, it discusses the following evaluation questions:
- How effective were the CDC/CDRC initiation processes? This encompasses program implementation by the Department, implementation of the initiative by providers, and recruitment and selection of CDC and CDRC participants.
- How effective were the CDC/CDRC planning processes? This encompasses the different approaches to planning and budgeting used by providers, key elements of planning, and the degree to which planning was different for CDC and CDRC compared with standard packaged care and NRCP services.
- How effective was the delivery of CDC? This encompasses approaches the coordination of packages and the extent to which participants self-managed their package.