Better health and ageing for all Australians

Evaluation of the consumer - directed care initiative - Final Report

1.1 Introduction

Up to Consumer Directed Care

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The Department of Health and Ageing is undertaking an initiative to demonstrate consumer-directed care models of community aged care service delivery under the Innovative Pool Program and the National Respite for Carers Program.

CDC aims to provide community aged care consumers (care recipients and carers) with greater control of their lives by allowing them, to the extent that they are capable and wish to do so and relative to their assessed care need level, to make informed choices about the types of care services they access and the delivery of those services, including who will deliver the services and when they are delivered.

As part of the initiative, a total of 1000 non-ongoing flexible care places were allocated through the Innovative Pool Program for CDC packaged care: 500 places in 2010-11 and a further 500 in 2011-12. Four-hundred CDRC packages were also provided for carers and funded through NRCP: 200 packages in 2010-11 and a further 200 in 2011-12. At the time of the evaluation CDC and CDRC packages were expected to be available until 30th June 2012.

KPMG were engaged in October 2010 to undertake an evaluation of the consumer-directed care initiative, and the evaluation was conducted from November 2010 to November 2011. The findings from the evaluation will inform future policy and program management decisions related to consumer-directed care in community aged care.

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