Evaluation of the consumer - directed care initiative - Final Report
C.2 Consumer-directed care - participants, services and expenditure
Table of contents
- Executive summary
- Glossary
1 Introduction
2 The consumer-directed care initiative- 3 Evaluation of the consumer-directed care initiative
- 4 Profile of participants and the supports they accessed
- 5 Implementation and operation of the initiative
- 6 Impact of the initiative for CDC participants and their carers
- 7 Impact of the initiative for CDRC participants and the people they care for
- 8 Impact on providers and the broader service system
- 9 Cost assessment and cost-effectiveness of the initiative
- 10 Key findings
- 11 Lessons learnt and strategies for consideration
- Appendices
- References
The following tables relate to the characteristics of CDRC participants and the services they use, as reported by CDRC providers as part of the April-June and July-September provider data collections undertaken as part of this evaluation.
Table C2: Participants by care level
April-June | April-June | July-Sept | July-Sept | Allocated | Allocated | Packaged Care (2010-11) | |
|---|---|---|---|---|---|---|---|
| CDCL | 186 | 56% | 186 | 51% | 300 | 60% | 81% |
| CDCH | 101 | 30% | 126 | 34% | 128 | 26% | 14% |
| CDCHD | 48 | 14% | 54 | 15% | 72 | 14% | 6% |
| Total | 335 | 100% | 366 | 100% | 500 | 100% | 100% |
Table C3: CDC participants by age group, by care level
April-June CDCL | April-June CDCH | April-June CDCHD | April-June Total | July-September CDCL | July-September CDCH | July-September CDCHD | July-September Total | |
|---|---|---|---|---|---|---|---|---|
| Under 50 | 0 | 1 | 0 | 1 | 2 | 2 | 0 | 4 |
| 50 - 54 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| 55 - 59 | 0 | 2 | 1 | 3 | 0 | 4 | 1 | 5 |
| 60 - 64 | 2 | 1 | 4 | 7 | 0 | 5 | 3 | 8 |
| 65 - 69 | 13 | 7 | 0 | 20 | 12 | 9 | 0 | 21 |
| 70 - 74 | 13 | 10 | 4 | 27 | 12 | 16 | 3 | 31 |
| 75 - 79 | 38 | 19 | 12 | 69 | 39 | 25 | 11 | 75 |
| 80 - 84 | 54 | 23 | 11 | 88 | 56 | 28 | 11 | 95 |
| 85 - 89 | 41 | 14 | 11 | 66 | 42 | 18 | 14 | 74 |
| 90+ | 16 | 14 | 4 | 34 | 22 | 18 | 11 | 51 |
| Unknown | 9 | 10 | 1 | 20 | 1 | 1 | 0 | 2 |
| Total | 186 | 101 | 48 | 335 | 186 | 126 | 54 | 366 |
Table C4: CDC participants by age group, by care level – percentage
CDCL Apr-June | CDCL Jul-Sept | CACP (2010-11) | CDCH Apr-June | CDCH Jul-Sept | EACH (2010-11) | CDCHD Apr-June | CDCHD Jul-Sept | EACHD (2010-11) | CDC Total Apr-June | CDC Total Jul-Sept | Packaged care (2010-11) | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Under 50 | 0% | 1% | 1% | 1% | 2% | 0% | 0% | 0% | 0% | 0% | 1% | 1% |
| 50 - 54 | 0% | 0% | 1% | 0% | 0% | 1% | 0% | 0% | 0% | 0% | 0% | 1% |
| 55 - 59 | 0% | 0% | 1% | 2% | 3% | 1% | 2% | 2% | 1% | 1% | 1% | 1% |
| 60 - 64 | 1% | 0% | 2% | 1% | 4% | 4% | 8% | 6% | 3% | 2% | 2% | 2% |
| 65 - 69 | 7% | 6% | 5% | 7% | 7% | 8% | 0% | 0% | 5% | 6% | 6% | 6% |
| 70 - 74 | 7% | 6% | 9% | 10% | 13% | 12% | 8% | 6% | 11% | 8% | 8% | 10% |
| 75 - 79 | 20% | 21% | 15% | 19% | 20% | 16% | 25% | 20% | 16% | 21% | 20% | 15% |
| 80 - 84 | 29% | 30% | 24% | 23% | 22% | 21% | 23% | 20% | 26% | 26% | 26% | 24% |
| 85 - 89 | 22% | 23% | 26% | 14% | 14% | 20% | 23% | 26% | 24% | 20% | 20% | 25% |
| 90+ | 9% | 12% | 17% | 14% | 14% | 17% | 8% | 20% | 13% | 10% | 14% | 17% |
| Unknown | 5% | 1% | ... | 10% | 1% | ... | 2% | 0% | ... | 6% | 1% | ... |
| Total | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Table C5: CDC participants by special needs group status, by care level
April-June CDCL | April-June CDCH | April-June CDCHD | April-June Total | July-September CDCL | July-September CDCH | July-September CDCHD | July-September Total | |
|---|---|---|---|---|---|---|---|---|
| ATSI | 5 | 2 | 0 | 7 | 3 | 2 | 0 | 5 |
| Financially/socially disadvantaged | 40 | 20 | 8 | 68 | 37 | 23 | 9 | 69 |
| Homeless (or at risk of homelessness) | 9 | 2 | 0 | 11 | 9 | 1 | 0 | 10 |
| Live in a rural/remote area | 33 | 15 | 7 | 55 | 35 | 15 | 4 | 54 |
| NESB | 34 | 20 | 13 | 67 | 28 | 23 | 13 | 64 |
| Veteran | 2 | 3 | 0 | 5 | 4 | 4 | 1 | 9 |
| Careleaver | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Table C6: CDC participants by special needs group status, by care level - percentages
Top of pageApril-June CDCL | April-June CDCH | April-June CDCHD | April-June Total | July-Sept CDCL | July-Sept CDCH | July-Sept CDCHD | July-Sept Total | Packaged care (2010-11) | |
|---|---|---|---|---|---|---|---|---|---|
| ATSI | 3% | 2% | 0% | 2% | 2% | 2% | 0% | 1% | 3% |
| Financially/socially disadvantaged | 22% | 20% | 17% | 20% | 20% | 18% | 17% | 19% | ... |
| Homeless (or at risk of homelessness) | 5% | 2% | 0% | 3% | 5% | 1% | 0% | 3% | ... |
| Live in a rural/remote area | 18% | 15% | 15% | 16% | 19% | 12% | 7% | 15% | ... |
| NESB | 18% | 20% | 27% | 20% | 15% | 18% | 24% | 17% | 23% |
| Veteran | 1% | 3% | 0% | 1% | 2% | 3% | 2% | 2% | ... |
| Careleaver | 0% | 0% | 0% | 0% | 0% | 0% | 0% | 0% | ... |
Table C7: CDC participants by prior service status
April-June CDCL | April-June CDCH | April-June CDCHD | April-June Total | July-September CDCL | July-September CDCH | July-September CDCHD | July-September Total | |
|---|---|---|---|---|---|---|---|---|
| Did not receive services | 56 | 18 | 8 | 82 | 45 | 34 | 8 | 87 |
| Received CACP | 68 | 24 | 6 | 98 | 62 | 28 | 11 | 101 |
| Received EACH | 1 | 13 | 5 | 19 | 2 | 21 | 1 | 24 |
| Received EACHD | 1 | 12 | 13 | 1 | 12 | 13 | ||
| Received HACC or other community care | 44 | 30 | 10 | 84 | 62 | 32 | 16 | 110 |
| Other | 5 | 6 | 3 | 14 | 5 | 9 | 1 | 15 |
| Unknown | 12 | 9 | 4 | 25 | 10 | 1 | 5 | 16 |
| Total | 186 | 101 | 48 | 335 | 186 | 126 | 54 | 366 |
Table C8: CDC participants by prior service status - percentages
April-June CDCL | April-June CDCH | April-June CDCHD | April-June Total | July-September CDCL | July-September CDCH | July-September CDCHD | July-September Total | |
|---|---|---|---|---|---|---|---|---|
| Did not receive services | 30% | 18% | 17% | 24% | 24% | 27% | 15% | 24% |
| Received CACP | 37% | 24% | 13% | 29% | 33% | 22% | 20% | 28% |
| Received EACH | 1% | 13% | 10% | 6% | 1% | 17% | 2% | 7% |
| Received EACHD | 0% | 1% | 25% | 4% | 0% | 1% | 22% | 4% |
| Received HACC or other community care | 24% | 30% | 21% | 25% | 33% | 25% | 30% | 30% |
| Other | 3% | 6% | 6% | 4% | 3% | 7% | 2% | 4% |
| Unknown | 6% | 9% | 8% | 7% | 5% | 1% | 9% | 4% |
| Total | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Table C9: CDC participants who exited, by reason for exit
April-June CDCL | April-June CDCH | April-June CDCHD | April-June Total | July-Sept CDCL | July-Sept CDCH | July-Sept CDCHD | July-Sept Total | |
|---|---|---|---|---|---|---|---|---|
| Died | 1 | 6 | 1 | 8 | 1 | 6 | 1 | 8 |
| Moved to another town/city/state | 1 | 1 | ||||||
| Moved to residential aged care | 6 | 6 | 5 | 17 | 13 | 6 | 4 | 23 |
| Moved to standard (non-CDC) package | 4 | 2 | 6 | 5 | 2 | 1 | 8 | |
| No longer needed package | 2 | 2 | ||||||
| Other | 1 | 3 | 4 | 2 | 2 |  | 4 | |
| Grand Total | 15 | 15 | 8 | 38 | 22 | 14 | 5 | 41 |
Table C10: CDC participants who exited, by reason for exit – percentages
April-June CDCL | April-June CDCH | April-June CDCHD | April-June Total | July-Sept CDCL | July-Sept CDCH | July-Sept CDCHD | July-Sept Total | |
|---|---|---|---|---|---|---|---|---|
| Died | 7% | 40% | 13% | 21% | 5% | 43% | 20% | 20% |
| Moved to another town/city/state | 7% | 0% | 0% | 3% | 0% | 0% | 0% | 0% |
| Moved to residential aged care | 40% | 40% | 63% | 45% | 59% | 43% | 80% | 56% |
| Moved to standard (non-CDC) package | 27% | 0% | 25% | 16% | 23% | 14% | 20% | 20% |
| No longer needed package | 13% | 0% | 0% | 5% | 0% | 0% | 0% | 0% |
| Other | 7% | 20% | 0% | 11% | 9% | 14% | 0% | 10% |
| Total | 100% | 100% | 100% | 100% | 100% | 100% | 100% | 100% |
Table C11: Expenditure on in-house and brokered supports
April-June In-house | April-June Brokered | April-June Total | July-September In-house | July-September Brokered | July-September Total | |
|---|---|---|---|---|---|---|
| CDCL | $172,033 | $70,643 | $242,676 | $157,703 | $87,891 | $245,594 |
| CDCH | $266,732 | $12,8890 | $395,622 | $235,956 | $223,811 | $459,767 |
| CDCHD | $94,010 | $119,776 | $213,786 | $115,142 | $118,763 | $233,905 |
| Total | $532,775 | $319,309 | $852,084 | $508,801 | $430,465 | $939,266 |
note excludes expenditure on case management and administration
Table C12: Expenditure on in-house and brokered supports – percentage splits
April-June In-house | April-June Brokered | July-September In-house | July-September Brokered | |
|---|---|---|---|---|
| CDCL | 71% | 29% | 64% | 36% |
| CDCH | 67% | 33% | 51% | 49% |
| CDCHD | 44% | 56% | 53% | 47% |
| Total | 63% | 37% | 55% | 45% |
note excludes expenditure on case management and administration
Top of pageTable C13: Top 10 service types accessed, by hours – CDCL
| April-June | Hours | % of total hours | July-September | Hours | % of total hours | ||
|---|---|---|---|---|---|---|---|
1 | Domestic assistance | 2679 | 32% | 1 | Domestic assistance | 2088 | 17% |
2 | Activities of daily living | 1633 | 20% | 2 | Activities of daily living | 1998 | 16% |
3 | Social support | 1159 | 14% | 3 | Centre based day care | 1232 | 10% |
4 | Centre based day care | 625 | 8% | 4 | Social support | 973 | 8% |
5 | Informal services | 625 | 8% | 5 | Emotional support | 536 | 4% |
6 | Nutrition, hydration and meal preparation | 416 | 5% | 6 | Nutrition, hydration and meal preparation | 483 | 4% |
7 | Leisure, interests and activities | 275 | 3% | 7 | Informal services | 251 | 2% |
8 | Home maintenance | 230 | 3% | 8 | Home maintenance | 242 | 2% |
9 | Emotional support | 122 | 1% | 9 | Leisure, interests and activities | 202 | 2% |
10 | Nursing care | 96 | 1% | 10 | Support for care recipients with cognitive impairment | 165 | 1% |
| Total hours* | 8326 | Total hours* | 12547 |
*Excludes supports that were not measured in hours, and on-call access
Table C14: Top 10 service types accessed – by number of participants accessing each service type, CDCL
April-June | No. of participants | % of total participants | July-September | No. of participants | % of total participants | ||
|---|---|---|---|---|---|---|---|
1 | Domestic assistance | 147 | 79% | 1 | Domestic assistance | 119 | 64% |
2 | Activities of daily living | 88 | 47% | 2 | Activities of daily living | 84 | 45% |
3 | Social support | 69 | 37% | 3 | Social support | 56 | 30% |
4 | On-call access | 41 | 22% | 4 | Nutrition, hydration and meal preparation | 42 | 23% |
5 | Nutrition, hydration and meal preparation | 36 | 19% | 5 | Emotional support | 33 | 18% |
6 | Leisure, interests and activities | 32 | 17% | 6 | Home maintenance | 33 | 18% |
7 | Home maintenance | 32 | 17% | 7 | Leisure, interests and activities | 22 | 12% |
8 | Emotional support | 32 | 17% | 8 | Home safety | 16 | 9% |
9 | Home safety | 28 | 15% | 9 | Mobility and dexterity | 16 | 9% |
10 | Allied health | 18 | 10% | 10 | Informal services | 14 | 8% |
| Total participants | 186 | Total participants | 186 |
Table C15: Top 10 services types accessed – by expenditure, CDCL
| April-June | Expenditure | % of total expenditure | July-September | Expenditure | % of total expenditure | ||
|---|---|---|---|---|---|---|---|
1 | Domestic assistance | $82,902 | 34% | 1 | Domestic assistance | $70,822 | 29% |
2 | Activities of daily living | $52,960 | 22% | 2 | Activities of daily living | $61,709 | 25% |
3 | Social support | $39,067 | 16% | 3 | Social support | $28,245 | 12% |
4 | Nutrition, hydration and meal preparation | $15,694 | 6% | 4 | Nutrition, hydration and meal preparation | $17,435 | 7% |
5 | Home maintenance | $9,525 | 4% | 5 | Home maintenance | $12,071 | 5% |
6 | Leisure, interests and activities | $8,961 | 4% | 6 | Transport | $11,257 | 5% |
7 | Mobility and dexterity | $4,404 | 2% | 7 | Support for care recipients with cognitive impairment | $7,830 | 3% |
8 | Centre based day care | $4,212 | 2% | 8 | Leisure, interests and activities | $7,371 | 3% |
9 | Equipment | $4,099 | 2% | 9 | Equipment | $4,726 | 2% |
10 | Emotional support | $3,914 | 2% | 10 | Emotional support | $3,806 | 2% |
| Total expenditure* | $242,676 | Total expenditure* | $245,594 |
Table C16: Top 10 services types accessed, by hours – CDCH
| April-June | Hours | % of total hours | July-September | Hours | % of total hours | ||
|---|---|---|---|---|---|---|---|
1 | Activities of daily living | 4095 | 34% | 1 | Activities of daily living | 4818 | 32% |
2 | Domestic assistance | 1632 | 14% | 2 | Domestic assistance | 1792 | 12% |
3 | Leisure, interests and activities | 1574 | 13% | 3 | Social support | 1601 | 11% |
4 | Social support | 902 | 8% | 4 | Nutrition, hydration and meal preparation | 975 | 6% |
5 | Nutrition, hydration and meal preparation | 809 | 7% | 5 | Support for care recipients with cognitive impairment | 784 | 5% |
6 | Continence management | 435 | 4% | 6 | Centre based day care | 453 | 3% |
7 | Mobility and dexterity | 397 | 3% | 7 | Continence management | 430 | 3% |
8 | Nursing care | 334 | 3% | 8 | Nursing care | 365 | 2% |
9 | Informal services | 269 | 2% | 9 | Leisure, interests and activities | 337 | 2% |
10 | Centre based day care | 254 | 2% | 10 | Emotional support | 335 | 2% |
| Total hours* | 11930 | Total hours* | 15075 |
*Excludes supports that were not measured in hours, and on-call access
Table C17: Top 10 service types accessed – by number of participants accessing each service type, CDCH
| April-June | No of participants | % of total participants | | July-September | No of participants | % of total participants | |
|---|---|---|---|---|---|---|---|
1 | Activities of daily living | 75 | 74% | 1 | Activities of daily living | 94 | 75% |
2 | Domestic assistance | 69 | 68% | 2 | Domestic assistance | 66 | 52% |
3 | Nursing care | 44 | 44% | 3 | Social support | 49 | 39% |
4 | Social support | 37 | 37% | 4 | Nursing care | 39 | 31% |
5 | On-call access | 36 | 36% | 5 | Nutrition, hydration and meal preparation | 36 | 29% |
6 | Nutrition, hydration and meal preparation | 36 | 36% | 6 | Clinical care | 32 | 25% |
7 | Continence management | 31 | 31% | 7 | Allied health | 30 | 24% |
8 | Clinical care | 30 | 30% | 8 | Emotional support | 22 | 17% |
9 | Leisure, interests and activities | 27 | 27% | 9 | Continence management | 22 | 17% |
10 | Allied health | 25 | 25% | 10 | Management of skin integrity | 21 | 17% |
| Total participants | 101 | Total participants | 126 |
Table C18: Top 10 service types accessed – by expenditure, CDCH
Top of page| April-June | Expenditure | % of total expenditure | July-September | Expenditure | % of total expenditure | ||
|---|---|---|---|---|---|---|---|
1 | Activities of daily living | $125,528 | 32% | 1 | Activities of daily living | $163,499 | 36% |
2 | Leisure, interests and activities | $62,352 | 16% | 2 | Social support | $60,931 | 13% |
3 | Domestic assistance | $45,540 | 12% | 3 | Domestic assistance | $52,296 | 11% |
4 | Social support | $23,614 | 6% | 4 | Nutrition, hydration and meal preparation | $31,760 | 7% |
5 | Equipment | $19,468 | 5% | 5 | Nursing care | $20,081 | 4% |
6 | Nutrition, hydration and meal preparation | $16,370 | 4% | 6 | Continence management | $17,630 | 4% |
7 | Informal services | $13,093 | 3% | 7 | Leisure, interests and activities | $15,713 | 3% |
8 | Home modification | $13,046 | 3% | 8 | Equipment | $14,921 | 3% |
9 | Continence management | $12,274 | 3% | 9 | Support for care recipients with cognitive impairment | $14,547 | 3% |
10 | Mobility and dexterity | $12,175 | 3% | 10 | Clinical care | $14,479 | 3% |
| Total expenditure* | $395,622 | Total expenditure* | $459,767 |
*excludes expenditure on case planning and management, and includes expenditure on service types that do not feature on the top 10
Table C19: Top 10 services types accessed – by hours, CDCHD
| April-June | Hours | % of total hours | July-September | Hours | % of total hours | ||
|---|---|---|---|---|---|---|---|
1 | Activities of daily living | 1657 | 29% | 1 | Activities of daily living | 2222 | 29% |
2 | Leisure, interests and activities | 1034 | 18% | 2 | Centre based day care | 1096 | 14% |
3 | Domestic assistance | 639 | 11% | 3 | Social support | 845 | 11% |
4 | Centre based day care | 536 | 9% | 4 | Domestic assistance | 670 | 9% |
5 | Social support | 305 | 5% | 5 | Informal services | 661 | 9% |
6 | Nutrition, hydration and meal preparation | 287 | 5% | 6 | Leisure, interests and activities | 575 | 8% |
7 | Support for care recipients with cognitive impairment | 276 | 5% | 7 | Support for care recipients with cognitive impairment | 371 | 5% |
8 | Nursing care | 168 | 3% | 8 | Nutrition, hydration and meal preparation | 367 | 5% |
9 | Home safety | 125 | 2% | 9 | Emotional support | 335 | 4% |
10 | Home modification | 121 | 2% | 10 | Continence management | 112 | 1% |
| Total hours* | 5645 | Total hours* | 7627 |
*Excludes supports that were not measured in hours, and on-call access
Table C20: Top 10 service types accessed – by number of participants accessing each service type, CDCHD
| April-June | No of participants | % of total participants | July-September | No of participants | % of total participants | ||
|---|---|---|---|---|---|---|---|
1 | Activities of daily living | 32 | 67% | 1 | Activities of daily living | 28 | 52% |
2 | Domestic assistance | 31 | 65% | 2 | Domestic assistance | 12 | 22% |
3 | Leisure, interests and activities | 18 | 38% | 3 | Nursing care | 12 | 22% |
4 | Nutrition, hydration and meal preparation | 17 | 35% | 4 | Social support | 11 | 20% |
5 | Clinical care | 15 | 31% | 5 | Clinical care | 11 | 20% |
6 | Social support | 14 | 29% | 6 | Allied health | 10 | 19% |
7 | Nursing care | 13 | 27% | 7 | Support for care recipients with cognitive impairment | 10 | 19% |
8 | Support for care recipients with cognitive impairment | 13 | 27% | 8 | Continence management | 9 | 17% |
9 | Emotional support | 11 | 23% | 9 | Emotional support | 8 | 15% |
10 | Allied health | 10 | 21% | 10 | Leisure, interests and activities | 8 | 15% |
| Total participants | 48 | Total participants | 54 |
Table C21: Top 10 service types accessed – by expenditure, CDCHD
| April-June | Expenditure | % of total expenditure | July-September | Expenditure | % of total expenditure | ||
|---|---|---|---|---|---|---|---|
1 | Activities of daily living | $50,474 | 24% | 1 | Activities of daily living | $80,948 | 32% |
2 | Leisure, interests and activities | $41,605 | 19% | 2 | Support for care recipients with cognitive impairment | $42,451 | 17% |
3 | Domestic assistance | $21,568 | 10% | 3 | Social support | $32,786 | 13% |
4 | Social support | $14,501 | 7% | 4 | Leisure, interests and activities | $27,305 | 11% |
5 | Equipment | $13,343 | 6% | 5 | Domestic assistance | $18,876 | 7% |
6 | Support for care recipients with cognitive impairment | $12,340 | 6% | 6 | Continence management | $8,860 | 3% |
7 | Nutrition, hydration and meal preparation | $11,116 | 5% | 7 | Nutrition, hydration and meal preparation | $7,515 | 3% |
8 | Centre based day care | $10,824 | 5% | 8 | Centre based day care | $5,141 | 2% |
9 | Home modification | $10,245 | 5% | 9 | Informal services | $5,006 | 2% |
10 | Continence management | $5,896 | 3% | 10 | Allied health | $4,872 | 2% |
| Total expenditure* | $213,786 | Total expenditure* | $253,515 |
Table C22: Average hourly rates charged - CDC
| Service type | April-June | July-Sept |
|---|---|---|
| Activities of daily living | $31.00 | $33.87 |
| Allied health | $53.87 | $77.87 |
| Centre based day care | $12.57 | $4.92 |
| Clinical care | $42.96 | $56.28 |
| Continence management | $36.98 | $53.86 |
| Domestic assistance | $30.31 | $31.87 |
| Emotional support | $34.64 | $15.42 |
| Home maintenance | $40.03 | $46.66 |
| Informal services | $17.87 | $11.55 |
| Leisure, interests and activities | $39.17 | $41.99 |
| Management of skin integrity | $19.33 | $32.24 |
| Mobility and dexterity | $35.75 | $35.06 |
| Nursing care | $20.74 | $48.00 |
| Nutrition, hydration and meal preparation | $28.56 | $26.65 |
| Social support | $32.62 | $35.67 |
| Support for care recipients with cognitive impairment | $45.38 | $50.49 |
| Therapy services | $42.01 | $44.85 |
Table C23: Administration and case planning and coordination – CDC
Number of participants where administration and/or case planning and management was charged
April-June CDCL | April-June CDCH | April-June CDCHD | April-June Total | July-Sept CDCL | July-Sept CDCH | July-Sept CDCHD | July-Sept Total | |
|---|---|---|---|---|---|---|---|---|
| Administration | 154 | 79 | 33 | 266 | 157 | 107 | 47 | 311 |
| Care planning and management | 174 | 82 | 35 | 291 | 157 | 105 | 44 | 306 |
Proportion of participants where administration and/or case planning and management was charged
April-June CDCL | April-June CDCH | April-June CDCHD | April-June Total | July-Sept CDCL | July-Sept CDCH | July-Sept CDCHD | July-Sept Total | |
|---|---|---|---|---|---|---|---|---|
| Administration | 83% | 78% | 69% | 79% | 84% | 85% | 87% | 85% |
| Care planning and management | 94% | 81% | 73% | 87% | 84% | 83% | 81% | 84% |
Total number of hours reported
April-June CDCL | April-June CDCH | April-June CDCHD | April-June Total | July-Sept CDCL | July-Sept CDCH | July-Sept CDCHD | July-Sept Total | |
|---|---|---|---|---|---|---|---|---|
| Administration | 3526 | 1515 | 423 | 5463 | 1479 | 1304 | 793 | 3576 |
| Care planning and management | 1855 | 1349 | 499 | 3703 | 1672 | 1463 | 693 | 3828 |
Average number of hours per participant (where admin and/or care planning and management is recorded)
April-June CDCL | April-June CDCH | April-June CDCHD | April-June Total | July-Sept CDCL | July-Sept CDCH | July-Sept CDCHD | July-Sept Total | |
|---|---|---|---|---|---|---|---|---|
| Administration | 22.9 | 19.2 | 12.8 | 20.5 | 9.4 | 12.2 | 16.9 | 11.5 |
| Care planning and management | 10.7 | 16.5 | 14.3 | 12.7 | 10.6 | 13.9 | 15.8 | 12.5 |
| Combined | 33.6 | 35.6 | 27.1 | 33.3 | 20.1 | 26.1 | 32.6 | 24.0 |
Total expenditure
April-June CDCL | April-June CDCH | April-June CDCHD | April-June Total | July-Sept CDCL | July-Sept CDCH | July-Sept CDCHD | July-Sept Total | |
|---|---|---|---|---|---|---|---|---|
| Administration | $50,098 | $45,326 | $37,283 | $132,707 | $63,180 | $74,236 | $41,985 | $179,401 |
| Care planning and management | $58,840 | $63,031 | $27,518 | $149,389 | $51,938 | $59,133 | $24,658 | $135,729 |
Average expenditure per participant (per quarter)
April-June CDCL | April-June CDCH | April-June CDCHD | April-June Total | July-Sept CDCL | July-Sept CDCH | July-Sept CDCHD | July-Sept Total | |
|---|---|---|---|---|---|---|---|---|
| Administration | $355 | $687 | $1,097 | $551 | $402 | $694 | $893 | $577 |
| Care planning and management | $403 | $1,033 | $809 | $620 | $331 | $563 | $560 | $444 |
| Combined | $758 | $1,720 | $1,906 | $1,171 | $733 | $1,257 | $1,454 | $1,020 |
Average expenditure per participant (annualised)
April-June CDCL | April-June CDCH | April-June CDCHD | April-June Total | July-Sept CDCL | July-Sept CDCH | July-Sept CDCHD | July-Sept Total | |
|---|---|---|---|---|---|---|---|---|
| Administration | $1,421 | $2,747 | $4,386 | $2,203 | $1,610 | $2,775 | $3,573 | $2,307 |
| Care planning and management | $1,612 | $4,133 | $3,237 | $2,479 | $1,323 | $2,253 | $2,242 | $1,774 |
| Combined | $3,033 | $6,880 | $7,624 | $4,682 | $2,933 | $5,028 | $5,815 | $4,082 |
Proportion of reported package expenditure
April-June CDCL | April-June CDCH | April-June CDCHD | April-June Total | July-Sept CDCL | July-Sept CDCH | July-Sept CDCHD | July-Sept Total | |
|---|---|---|---|---|---|---|---|---|
| Administration | 14% | 9% | 13% | 12% | 17% | 12% | 13% | 14% |
| Care planning and management | 17% | 13% | 10% | 13% | 14% | 10% | 8% | 11% |
| Combined | 31% | 21% | 23% | 25% | 32% | 22% | 21% | 25% |
| Supports | 69% | 79% | 77% | 75% | 68% | 78% | 79% | 75% |
Table C24: Set-up costs reported by CDC providers – 2010-11
Total costs reported Staffing | Total costs reported Non-staffing | Total costs reported Total | Average cost per package allocated* Staffing | Average cost per package allocated* Non-staffing | Average cost per package allocated* Total | |
|---|---|---|---|---|---|---|
| Planning | $244,995 | $12,321 | $257,316 | $556 | $28 | $583 |
| Development or modification of systems (eg IT systems) and processes | $164,234 | $19,860 | $184,094 | $372 | $45 | $417 |
| Development of information and other resources | $106,810 | $11,638 | $118,448 | $242 | $26 | $269 |
| Participant recruitment | $73,603 | $4,622 | $78,225 | $167 | $10 | $177 |
| Training and skills development | $120,067 | $9,007 | $129,074 | $272 | $20 | $293 |
| Other | $161,581 | $74,669 | $236,249 | $366 | $169 | $536 |
| Total | $871,289 | $132,116 | $1,003,406 | $1,976 | $300 | $2,275 |
*Average cost per package is based on 441 packages, which is the number of packages allocated to those providers who submitted data as part of the April-June provider data collection. Note not all of these packages had been allocated to participants.
Table C25: Ongoing costs reported by CDC providers
Total costs reported Staffing | Total costs reported Non-staffing | Total costs reported Total | Average cost per package allocated Staffing | Average cost per package allocated Non-staffing | Average cost per package allocated Total | |
|---|---|---|---|---|---|---|
| $88,486 | $17,361 | $105,847 | $1,011 | $198 | $1,210 |
| $51,195 | $10,017 | $61,212 | $585 | $114 | $700 |
| $56,230 | $12,048 | $68,278 | $643 | $138 | $780 |
| $21,669 | $17,080 | $38,749 | $248 | $195 | $443 |
| $47,767 | $690 | $48,457 | $546 | $8 | $554 |
| Participant selection | $27,695 | $1,794 | $29,489 | $317 | $21 | $337 |
| Case planning and coordination | $224,412 | $11,149 | $235,561 | $2,565 | $127 | $2,692 |
| Total | $517,455 | $70,139 | $587,593 | $5,914 | $802 | $6,715 |
| Total (excl case planning and coordination) | $293,043 | $58,990 | $352,032 | $3,349 | $674 | $4,023 |
Based on data provided by 35 organisations, encompassing 350 packages allocated to participants
Source: 2nd CDC provider data collection
Table C26: Time (hours) spent on participant selection, planning and coordination - CDC
CDCL | CACP | CDCH | EACH | CDCHD | EACHD | |
|---|---|---|---|---|---|---|
| Time spent providing information to a potential CDC participant – per potential participant (hours) | 2.4 | 2.5 | 2.8 | |||
| Time spent undertaking care planning – per participant (hours) | 2.9 | 2.1 | 3.9 | 2.5 | 4.2 | 2.7 |
| Time spent managing and coordinating package– per participant per week (hours) | 1.4 | 1.0 | 2.4 | 1.8 | 2.6 | 2.1 |
| Time spent conducting formal review – per participant per review undertaken (every 3-6 months) (hours) | 1.3 | 1.1 | 1.9 | 1.6 | 2.0 | 1.6 |