Community Care Common Standards Guide
Table of contents
1. Overview of the Community Care Common Standards Guide- 2. The quality review process
- 3. The Community Care Common Standards
- Standard 1: Effective Management
- Standard 2: Appropriate access and service delivery
- Standard 3: Service user rights and responsibilities
- 4. Results and Performance Measures
- 5. Other Information and Resources
- Appendices
- Appendix 1: Information for Quality Reviewers
- Appendix 2: Acronyms and Glossary
- Appendix 3: National Program Documents and References
- Appendix 4: Self-assessment Tool
- Appendix 5: Example Completed Self-assessment Tool
- Appendix 6: Service Outlet Information and Desk Review Summary
- Appendix 7: On-site Visit Schedule
- Appendix 8: Quality Reviewer Tool
- Appendix 9: Quality Review Report
- Appendix 10: Improvement Plan