Quality Framework for the National Aboriginal and Torres Strait Islander Flexible Aged Care Program
Section 3: Service Provider Guide to Self-Assessment
This section contains information about Service Provider Guide to Self-Assessment:
- 1.1 Background
- 1.2 Purpose of the guide
- 1.3 What's in this guide?
2 The Quality Standards
- 2.1 Structure of the standards
3 Completing the Self-Assessment
- 3.1 Planning for self-assessment
- 3.2 The Self-Assessment tool
4 Understanding Evidence
- 4.1 Evidence explained
- 4.2 What evidence is acceptable?
5 Indentifying Evidence Examples
- 5.1 Evidence sources
- 5.1.1 Documentation
- 5.1.2 Interviews
- 5.1.3 Observation
- 5.2 Evidence gathering - stakeholder feedback
- 5.3 Evidence examples
- Table 3.1 Standards, Expected Outcomes and Guide to requirements
- Figure 2.1: Picture of Quality Standards
- Figure 2.2: Picture of Quality Standard One
- Figure 2.3: Picture of Quality Standard Two
- Figure 2.4: Plain English Guide to the Quality Standards
The Guide is structured around the following content:
IntroductionDiscusses the background to the guide and the quality framework; the purpose of the guide; and how the guide is structured.
Overview of the Quality FrameworkExplains the quality framework, including the Standards and the review process.
Completing the self-assessmentThis chapter explains the layout of the tool and provides instructions for completing each section of the tool and developing an action plan, where applicable.
EvidenceIntroduces the concept of evidence and what constitutes acceptable evidence. It discusses different types of evidence such as documentation, observation and interviews.
Identifying Evidence ExamplesTalks through the types of evidence a service may be able to produce to demonstrate how they meet each outcome.
Evidence examples are given for each expected outcome with reference to the evidence source (document review, interview and/or observation), as applicable.