Better health and ageing for all Australians

Quality Framework for the National Aboriginal and Torres Strait Islander Flexible Aged Care Program

Section 2: Understanding Quality and Continuous Improvement

Up to Office of Aged Care Quality and Compliance (OACQC)

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This section contains information about understanding Quality and Continuous Improvement:

1 Introduction

  • 1.1 Purpose of the guide

2 Quality systems and continuous improvement

  • 2.1 What is a Quality System?
  • 2.2 Why have a Quality System?
  • 2.3 Implementing a Quality System
    • 2.3.1 Developing a Mission and Vision
    • 2.3.2 Developing a Strategic Plan
    • 2.3.3 Developing Policies and Procedures
  • 2.4 Continuous Quality Improvement
  • 2.5 Quality Improvement Plans

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