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Home > For Health Professionals > Aged care > Office of Aged Care Quality and Compliance (OACQC)

Quality Framework for the National Aboriginal and Torres Strait Islander Flexible Aged Care Program

Appendix 6: Quality Improvement Plan and Progress Report

Up to Office of Aged Care Quality and Compliance (OACQC)

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Table of contents

Section 1: Quality Framework

Section 2: Understanding Quality and Continuous Improvement

Section 3: Service Provider Guide to Self-Assessment

Section 4: Quality Reviewer Guide

Purpose:

The Quality Improvement Plan template is for use by Quality Reviewers to develop a draft Quality Improvement Plan, following the On-Site Review, which will be finalised in consultation with the Service Provider.

The Progress Report template will be used by the Service Provider to report on pro-gress made in implementing actions. Service providers will also update their Quality Improvement Plan for the next year.

Template 1: Quality Improvement Plan

Template 2: Progress Report

National Aboriginal and Torres Strait Islander Flexible Aged Care Program

Service Name

Quality Improvement Plan (Year)

Service Provider

Service ID

Site Address

Contact Name

Position

Due Date

Date Submitted

Submitted To

Quality Improvement Plan

Standard 1: Care Delivery and Information
Expected Outcome 1.1: Assessment
Quality Improvement Plan
Planned action	Who is responsible	Due Date	Date completed	Comments
Action required to meet the Expected Outcome:
E.g: The initial and any ongoing as-sessment process does not include the resident’s life story.	E.g: Mary, admis-sions officer will lead. Shane, Board Member on Quality Committee to assist.	30th March 2012
Optional action to support Continuous Quality Improvement:

Quality Improvement Plan

Standard 1: Care Delivery and Information
Expected Outcome 1.2: Care Planning
Quality Improvement Plan
Planned action	Who is responsible	Due Date	Date completed	Comments
Action required to meet the Expected Outcome:
Optional action to support Continuous Quality Improvement:

Quality Improvement Plan

Standard 1: Care Delivery and Information
Expected Outcome 1.3: Review
Quality Improvement Plan
Planned action	Who is responsible	Due Date	Date completed	Comments
Action required to meet the Expected Outcome:
Optional action to support Continuous Quality Improvement

Quality Improvement Plan

Standard 1: Care Delivery and Information
Expected Outcome 1.4: Clinical Care
Quality Improvement Plan
Planned action	Who is responsible	Due Date	Date completed	Comments
Action required to meet the Expected Outcome:
Optional action to support Continuous Quality Improvement

Quality Improvement Plan

Top of page

Standard 1: Care Delivery and Information
Expected Outcome 1.5: Information
Quality Improvement Plan
Planned action	Who is responsible	Due Date	Date completed	Comments
Action required to meet the Expected Outcome:
Optional action to support Continuous Quality Improvement

Quality Improvement Plan

Standard 2: Management and Accountability
Expected Outcome 2.1: Governance
Quality Improvement Plan
Planned action	Who is responsible	Due Date	Date completed	Comments
Action required to meet the Expected Outcome:
Optional action to support Continuous Quality Improvement

Quality Improvement Plan

Standard 2: Management and Accountability
Expected Outcome 2.2: Management Systems
Quality Improvement Plan
Planned action	Who is responsible	Due Date	Date completed	Comments
Action required to meet the Expected Outcome:
Optional action to support Continuous Quality Improvement

Quality Improvement Plan

Standard 2: Management and Accountability
Expected Outcome 2.3: Risk Management
Quality Improvement Plan
Planned action	Who is responsible	Due Date	Date completed	Comments
Action required to meet the Expected Outcome:
Optional action to support Continuous Quality Improvement

Quality Improvement Plan

Standard 2: Management and Accountability
Expected Outcome 2.4: Human Resources
Quality Improvement Plan
Planned action	Who is responsible	Due Date	Date completed	Comments
Action required to meet the Expected Outcome:
Optional action to support Continuous Quality Improvement

National Aboriginal and Torres Strait Is-lander Flexible Aged Care Program

Quality Improvement Plan [year] - Progress Report
Service Name
Service Provider
Service ID
Site Address
Contact Name
Due Date
Date Submitted
Submitted To

Top of page

Progress Report
Standard 1: Care Delivery and Information
Expected Outcome 1.1: Assessment
Quality Improvement Plan (Insert Year) - Progress Report
Planned action	Who is responsi-ble	Due Date	Date completed	Describe progress to date/action taken (as applica-ble) and List any evidence being submitted with this report
Action required to Meet the Expected Outcome
Eg: The initial and any ongoing as-sessment process does not include the resident’s life story	Eg: Mary, admis-sions officer will lead. Shane, Board Member on Quality Committee to assist.	30th March 2012	15 March 2012	Eg: The assess-ment tool has been amended to include a section to record the resi-dent’s life story. A copy of the revised assessment tool is attached
Optional action to support Continuous Quality Improvement:

Progress Report
Standard 1: Care Delivery and Information
Expected Outcome 1.2: Care Planning
Quality Improvement Plan (Insert Year) - Progress Report
Planned action	Who is responsi-ble	Due Date	Date completed	Describe progress to date/action taken (as applica-ble) and List any evidence being submitted with this report
Action required to Meet the Expected Outcome
Optional action to support Continuous Quality Improvement:

Progress Report
Standard 1: Care Delivery and Information
Expected Outcome 1.3: Review
Quality Improvement Plan (Insert Year) - Progress Report
Planned action	Who is responsi-ble	Due Date	Date completed	Describe progress to date/action taken (as applica-ble) and List any evidence being submitted with this report
Action required to Meet the Expected Outcome
Optional action to support Continuous Quality Improvement:

Progress Report
Standard 1: Care Delivery and Information
Expected Outcome 1.4: Clinical Care
Quality Improvement Plan (Insert Year) - Progress Report
Planned action	Who is responsi-ble	Due Date	Date completed	Describe progress to date/action taken (as applica-ble) and List any evidence being submitted with this report
Action required to Meet the Expected Outcome
Optional action to support Continuous Quality Improvement:

Top of page

Progress Report
Standard 1: Care Delivery and Information
Expected Outcome 1.5: Clinical Care
Quality Improvement Plan (Insert Year) - Progress Report
Planned action	Who is responsi-ble	Due Date	Date completed	Describe progress to date/action taken (as applica-ble) and List any evidence being submitted with this report
Action required to Meet the Expected Outcome
Optional action to support Continuous Quality Improvement:

Progress Report
Standard 1: Care Delivery and Information
Expected Outcome 2.1: Governance
Quality Improvement Plan (Insert Year) - Progress Report
Planned action	Who is responsi-ble	Due Date	Date completed	Describe progress to date/action taken (as applica-ble) and List any evidence being submitted with this report
Action required to Meet the Expected Outcome
Optional action to support Continuous Quality Improvement:

Progress Report
Standard 1: Care Delivery and Information
Expected Outcome 2.2: Management Systems
Quality Improvement Plan (Insert Year) - Progress Report
Planned action	Who is responsi-ble	Due Date	Date completed	Describe progress to date/action taken (as applica-ble) and List any evidence being submitted with this report
Action required to Meet the Expected Outcome
Optional action to support Continuous Quality Improvement:

Progress Report
Standard 1: Care Delivery and Information
Expected Outcome 2.3: Risk Management
Quality Improvement Plan (Insert Year) - Progress Report
Planned action	Who is responsi-ble	Due Date	Date completed	Describe progress to date/action taken (as applica-ble) and List any evidence being submitted with this report
Action required to Meet the Expected Outcome
Optional action to support Continuous Quality Improvement:

Progress Report
Standard 1: Care Delivery and Information
Expected Outcome 2.4: Human Resources
Quality Improvement Plan (Insert Year) - Progress Report
Planned action	Who is responsi-ble	Due Date	Date completed	Describe progress to date/action taken (as applica-ble) and List any evidence being submitted with this report
Action required to Meet the Expected Outcome
Optional action to support Continuous Quality Improvement:

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