Self-management is an important approach to supporting patients with chronic and complex conditions.31 All Directors reported extensive or full implementation of self-management approaches. Clinicians mostly reported that they included self-management approaches to patient care as part of consultations. In addition, some clinicians provided specific self-management programs. The extent of planned approaches to self-management as part of care coordination, apart from where specific group programs were run, was not as evident. Almost two-thirds of patients (65%) indicated that their GPs or other health professionals discussed with them ways of better managing their health.