Ageing Support for Flood Affected Australians
Older Australians and aged care staff affected by unprecedented flooding in Queensland will be supported by the Labor Government under measures taken to ensure the safety and well being of people in residential and community care in flood affected areas
View by date:
Previous MinistersPDF printable version of Ageing Support for Flood Affected Australians (PDF 15 KB)
13 January 2011
Older Australians and aged care staff affected by unprecedented flooding in Queensland will be supported by the Labor Government under measures taken to ensure the safety and well being of people in residential and community care in flood affected areas.
Minister Mark Butler said today the Department of Health and Ageing is liaising with residential and community aged care services and relevant state authorities in flood-affected areas to ensure that residents and staff are safe, and that services and supplies continue.
“The safety and wellbeing of aged care recipients is obviously a high priority which is why they have been relocated to their families, local hospitals or to locations as deemed suitable by the State Emergency Service,” Mr Butler said.
“Aged care staff are doing a wonderful job continuing to provide ongoing care for relocated aged care recipients, and the Department of Health and Ageing is working with the providers to ensure residents are safe and have sufficient food, aid and medications.
“Yesterday we activated the Department of Health and Ageing National Incident Room to ensure we can provide support to state health authorities affected by flooding,” Mr Butler said.
“Older Australians can be particularly vulnerable during natural disaster and it’s vital that we continue to support them, the dedicated staff who attend to them, and of course all Australians affected by these devastating floods.
“We will continue to monitor this rapidly changing situation in flood-affected areas, and are working with aged care providers in Queensland and New South Wales to ensure recipients are safe”.
Important contact details:
For Aged Care inquiries, call the Department of Health and Ageing on 1800 550 552For public health information contact Queensland Health on 13HEALTH (13432584)
Lifeline can be contacted on 13 11 14 or via the website
Kids Help Line can be contacted on 1800 55 1800
Mensline Australia can be contacted on 1300 789978
For all media inquiries, please contact the Minister's Office on 02 6277 7280
Help with accessing large documents
When accessing large documents (over 500 KB in size), it is recommended that the following procedure be used:
- Click the link with the RIGHT mouse button
- Choose "Save Target As.../Save Link As..." depending on your browser
- Select an appropriate folder on a local drive to place the downloaded file
Attempting to open large documents within the browser window (by left-clicking)
may inhibit your ability to continue browsing while the document is
opening and/or lead to system problems.
Help with accessing PDF documents
To view PDF (Portable Document Format) documents, you will need to have a PDF reader installed on your computer. A number of PDF readers are available through the Australian Government Information Management Office (AGIMO) Web Guide website.


