Find out about your aged care options before you need them

A variety of aged care services and support options are available to help older people remain independent and enjoying life in their communities.

Page last updated: 01 June 2017

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1 June 2017

A variety of aged care services and support options are available to help older people remain independent and enjoying life in their communities, the Federal Minister for Aged Care, Ken Wyatt, said today.

Launching a national awareness campaign promoting the Australian Government’s My Aged Care website and a national 1800 phone line, Minister Wyatt said that older people wanted to live independently as long as possible.

“Older Australians, their families and carers are being encouraged to find out about their aged care options,” he said.

“Making inquiries about aged care, before it is needed urgently, makes a lot of sense.

“It is very stressful when people are faced with a health crisis or an accident happens and they may suddenly find that they need help.

“They’re trying to find out what their aged care options are, in a hurry, but they don’t know where to start.

“The best place to start is the My Aged Care website and phone line, a one stop shop which provides information about services available in the local area, how to access them, costs and other information,” Minister Wyatt said.

He said the new awareness campaign provides examples of aged care support that people, depending on their care needs, may be eligible to receive, including a range of services provided in the person’s own home.

“These include home maintenance and modifications, help with household jobs like cleaning, assistance with transport, and nursing and personal care,” Minister Wyatt said.

“The campaign also explains that calling the My Aged Care phone line is the first step in taking up any aged care service.”

The advertising campaign will run in newspapers, magazines, radio, digital and social media.

Other public relations activities will be undertaken, including materials being available in 4,820 GP surgeries across the country.

“The Australian Government wants all older Australians, their families and carers, to know about their aged care options,” Minister Wyatt said.

“If you are finding it harder to do the things you used to do and feel you need a bit of support at home, find the help you need with My Aged Care.”

More details is available through the My Aged Care website and the information phone line on 1800 200 422.

Media contact: Kay McNiece, 0412 132 585


The campaign resources can be found at the My Aged care website.

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