Australians with Hearing Loss to Have Faster, Easier Access to Hearing Services

A new website gives eligible Australians better access to services available through the Australian Government Hearing Services Program.

Page last updated: 05 May 2014

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5 May 2014

A new website will help thousands of people with hearing loss receive the support they need sooner by making it easier to find information and apply for services, the Assistant Minister for Health Fiona Nash said.

The website gives eligible Australians better access to services available through the Australian Government Hearing Services Program. One in six Australians experience hearing loss.

“With just a few clicks, people can check their eligibility and apply for services online. It gives Australians better access to up-to-date information about hearing, what services are available and who provides them,” Minister Nash said.

“This means eligible Australians with hearing loss will receive the services they need sooner, benefiting more than 600,000 people each year.

“Managing information electronically replaces many of the paper forms, cutting red tape for clients and service providers.”

Minister Nash said the website had been developed in close consultation with the hearing service industry and their clients.

“Hearing services providers are already using the website as part of a trial period, and the feedback has been overwhelmingly positive,” she said.

“Through the new website, providers have already successfully processed thousands of client applications.

“There is already a significant reduction in the time that people have had to wait between applying for hearing services and actually receiving them,” she said.

Minister Nash said the improvements to the Hearing Services Program form part of the Australian Government’s commitment to cutting regulatory burden and modernising public services to make the lives of Australians a little easier.

Information about the improvements to the Hearing Services Program can be found at the Department of Health’s new hearing services website.

Minister’s media contact: Carolyn Martin, 0417 966 328

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