• Home
  • Publications
  • Initiatives
  • What's New

Key performance indicators for Australian public mental health services: second edition 2011


This report outlines a performance framework and set of key performance indicators for use in Australia's public sector mental health services that aim to support benchmarking and guide quality improvement at the level of the mental health service organisation.
2011

Key performance indicators for Australian public mental health services: second edition 2011 (html)
Key performance indicators for Australian public mental health services: second edition 2011 (PDF 3447 KB large file)

The same publication in smaller sections:

Cover pages (PDF 219 KB)
Foreword (PDF 162 KB)
Contents (PDF 94 KB)
Executive summary (PDF 440 KB)

Section 1. Introduction (PDF 94 KB)
Section 2. National Mental Health Performance Framework (PDF 478 KB)
  • Section 2.1 Indicator design issues (PDF 86 KB)
  • Section 2.2 Measuring mental health performance (PDF 339 KB)
  • Section 2.3 Understanding domains and sub-domains (PDF 102 KB)
Section 3. Performance indicators in everyday use (PDF 681 KB large file)
Section 4. Next steps (PDF 89 KB)
Section 5. Appendices (PDF 344 KB)
End page (PDF 829 KB large file)
    • Members Login

    • Search


    • Related Committees

      • Mental Health Information Strategy Subcommittee
      • Safety and Quality Partnership Subcommittee
      • National Mental Health Performance Subcommittee
      • Mental Health Workforce Advisory Committee
      • Fourth National Mental Health Plan Cross Sectoral Working Group
    • Related Links

      • National mental health workforce literature review
      • Provision of data
      • Originally proposed analysis of survey questions
      • Data cleaning
      • Demographics
      • Acknowledgements
      • Aim
      • Executive summary
      • Executive summary
      • Foreword
      • Foreword
      • Foreword
      • Foreword
      • Foreword
      • Implementing the recovery approach
      • Introduction
      • Introduction
      • Introduction
      • Introduction
      • Introduction
      • Introduction and background
      • Preamble
      • Preamble
      • Response to the initial filter questions
      • Strategic directions in mental health reform
      • The impact of mental illness
      • The target group
      • United Kingdom
      • Analysis of the survey data
      • Context
      • Context
      • Developing, supporting and securing the current workforce
      • Executive summary
      • Mental health frameworks implemented and in use
      • Mental health questions
      • New Zealand
      • Outcome areas for the National Mental Health Workforce Strategy
      • Policy context
      • Rationale for national principles
      • Service boundaries
      • The impact of mental illness
      • The provision of mental health programs and resource for staff, students or parents
      • The unpaid workforce
      • A brief discussion
      • Canada
      • Governance and accountability
      • International comparisons
      • Leadership and change management
      • Staff capacity to undertake particular roles in relation to mental health issues
      • Stakeholder engagement and involvement
      • The benefits of having mental health frameworks, program and resources
      • United States
      • Actions
      • Governance and accountability
      • Perceptions and status of work
      • Priority area 1 - Social inclusion and recovery
      • Priority area 2 - Prevention and early intervention
      • Priority area 3 - Service access, coordination and continuity of care
      • Priority area 4 - Quality improvement and innovation
      • Priority area 5 - Accountability - measuring and reporting progress
      • Summary of reporting responsibility
      • The mental health workforce in Australia
      • Workforce development - mental health specialists and non-specialists
      • Working in mental health
      • Australian and international peer-reviewed literature
      • Education and training, CPD, supervision, mentoring and coaching
      • Foreword
      • Governance of the Fourth National Mental Health Plan
      • List of fourth plan indicators
      • Purpose
      • Reforms and developments
      • Scope of practice
      • The current policy context for this strategy
      • 1. Improve community and service understanding and attitudes through a sustained and comprehensive national stigma reduction strategy
      • 1. Introduction
      • 1. Introduction
      • 2. Coordinate the health, education and employment sectors to expand supported education, employment and vocational programs which are linked to mental health programs
      • 2. Implementation progress - committee activity
      • 2. National mental health performance framework
      • 2.1 Indicator design issues
      • 2.1 Mental Health Standing Committee (MHSC)
      • 2.2 Measuring mental health performance
      • 2.2 Safety and Quality Partnership Subcommittee (SQPS)
      • 2.3 Mental Health Information Strategy Subcommittee (MHISS)
      • 2.3 Understanding domains and sub-domains
      • 2.4 Mental Health Workforce Advisory Committee (MHWAC)
      • 2.5 Fourth plan Cross Sectoral Working Group (CSWG)
      • 2.6 National Comorbidity Collaboration (NCC)
      • 2.7 National Suicide Prevention Working Group (NSPWG)
      • 28 day readmission rate
      • 28 day readmission rate
      • 3. Implementation progress - jurisdictional activity
      • 3. Improve coordination between primary care and specialist mental health services in the community to enhance consumer choice and facilitate 'wrap-around' service provision
      • 3. Performance indicators in everyday use
      • 3.1 Commonwealth implementation activity
      • 3.1 Indicators and targets
      • 3.2 New South Wales implementation activity
      • 3.2 Overview of indicator and target status
      • 3.3 Indicator, planned data development and target details
      • 3.3 Victoria implementation activity


Copyright || Privacy