Aged Care Certification Application

Application for certification

Page last updated: 03 January 2013

Certification information

Prior to submitting your application for certification it is important that you are aware of the following facts about building certification under the Aged Care Act 1997.
  • Certification is not time limited.
  • Certification relates to the Service, not the individual buildings that make up the Service.
  • The Aged Care Act 1997 does not require that a residential aged care service be certified to be considered for accreditation.
  • Certification status lapses under s39-2:
    • "if after the service has been certified, there is a change in the location at which residential care is provided through the service"
  • Services must achieve certification to access accommodation bonds and charges or to receive accommodation supplements.
  • If the service is already certified a further assessment may not be necessary.
  • A new service can be assessed either prior to occupancy or once residents have moved in.
  • The timing of the assessment may be impacted upon by a number of factors that must be considered when setting the date for the assessment. These include but are not limited to, completion of all building works, ensuring that all potential hazards have been addressed including security and removal of building materials.
  • Whilst there are advantages to conducting the certification assessment once residents occupy the building, failure to achieve the required scores for certification may delay certification status and impact on the ability of the service to receive accommodation bonds, charges and accommodation supplements.
  • Additional modification work may be required to enable the service to achieve the appropriate certification score.
  • Providers should therefore consider the most appropriate timing of the certification assessment to meet the needs of the service and provide sufficient advance notice to the Department to ensure a suitable time can be arranged for the assessment to be carried out.
If the service to be assessed is a new service, the assessment must be conducted by the Department's contracted assessors.

In some instances, a residential aged care service may fail to achieve the required certification score at the time of the initial certification assessment due to a number of factors.

One of the most common issues that may result in a residential aged care service failing to achieve the required certification score is a failure to provide evidence of regular maintenance or evidence of installation compliance documentation for the fire safety systems at the time of the assessment including:
  • Fire Doors/Walls
  • Emergency Lights and Exit Signage
  • Smoke Doors/Walls
  • Hydrants/Hose Reels/Extinguishers
  • Detection and Alarm
  • Lack of Maintenance Registers
Not withstanding that no maintenance may have taken place, physical evidence of maintenance registers must be available on site at the time of the certification assessment.
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Other common issues that may result in a new residential aged care services failing to achieve the required certification score include:
  • Fire Compartmentation
  • Smoke Compartmentation
  • Fire Fighting Equipment
  • Egress Provisions
It is recommended that you use this information as a check list prior to having the assessor conduct the inspection.

Should you require further information concerning the certification process, it is recommended that you refer to the Department's publication on certification entitled 'Building Quality for Residential Aged Care Services- Certification'.

A copy of 'Building Quality for Residential Aged Care Services- Certification' may be downloaded from the certification web site or you may wish to purchase a hard copy for $55.00 (including GST & postage) or alternatively, it is available on CD ROM for $11.00 (including GST & postage) per copy.

Information concerning certification may also be obtained by contacting My Aged Care on 1800 200 422 or visit the My Aged Care website.

Application for Certification

This application is available for download in PDF and Word format: Forward the completed application, including any requested attachments and the Authority to Deduct to:

Attention: Certification Application
Approved Provider Programs Section
Prudential and Approved Provider Regulation Branch
Office of Aged Care Quality and Compliance
Department of Health and Ageing
MDP 454
GPO Box 9848
Canberra ACT 2601

If you are having problems downloading these PDF files please send an email to Agedcare Certification for a copy to be sent to you.
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