Review of Pharmacy Remuneration and Regulation

During negotiations for the Sixth Community Pharmacy Agreement (6CPA) in 2015 the Australian Government and the Pharmacy Guild of Australia made a commitment to conduct an independent Review of Pharmacy Remuneration and Regulation (the Review). A final report will be provided to the Minister for Health by March 2017.

Page last updated: 27 September 2016

Latest News

Submissions Closed

Submissions to the Review’s discussion paper are now closed.

All submissions received by the closing date of 23 September 2016 will be considered by the Review Panel in preparing its Interim Report - due to be released late this year.

Submissions received after 23 September 2016 without having been granted a prior extension by the Review Panel cannot be accepted.

Online Questionnaire closing soon!

You can still have your say on the Review by completing the online questionnaire by 30 September 2016.

Designed to take about 20-25 minutes to complete, the questionnaire presents a further opportunity for both pharmacists and members of the public to respond to core issues raised in the Review’s Discussion Paper. Read more.

The questionnaire will be closed for responses following 30 September 2016.

Information brochure

A printable information brochure is now available to encourage responses to the Review. Read more

About the Review
Review Panel Members
Messages from the Chair
Discussion Paper
Information Brochure
Submissions to the Review
Online Questionnaire - Have your say now!
Terms of Reference
Live National Webcast
For more Information

About the Review

A panel of three independent expert reviewers will undertake the Review and will provide recommendations on future remuneration, regulation including Pharmacy Location Rules, and other arrangements that apply to pharmacy and wholesalers for the dispensing and supply of medicines and other services, including the preparation of infusions or injections for chemotherapy, provided under the PBS. The focus is to ensure consumers have reliable and affordable access to medicines.

In making its recommendations, the Review Panel will consider issues raised during its consultation process within the context of its Terms of Reference.

Review Panel Members

On 24 November 2015, the Minister for Health, Sussan Ley announced the three members of the independent Panel for the Review, together with its Terms of Reference. They are Professor Stephen King (Chair), Ms Jo Watson and Mr Bill Scott.

The Review Panel members have extensive pharmacy, economic, policy and consumer representation expertise, ensuring that the process leads to positive outcomes for pharmacists and consumers.

A brief introduction to each of the Review Panel members can be found below.

Messages from the Chair

Message from the Chair - Mid-September 2016 (PDF 474 KB) - Message from the Chair - Mid-September 2016 (Word 4265 KB)
Message from the Chair – September 2016 (PDF 228 KB) - Message from the Chair – September 2016 (Word 3280 KB)
Message from the Chair – August 2016 (PDF 636 KB) - Message from the Chair – August 2016 (Word 383 KB)
Message from the Chair – July 2016 (PDF 130 KB) - Message from the Chair – July 2016 (Word 730 KB)
Message from the Chair – March 2016 (PDF 148 KB) - Message from the Chair – March 2016 (Word 287 KB)

Terms of Reference

View the Terms of Reference

Discussion Paper

PDF version: Review of Pharmacy Remuneration and Regulation - Discussion Paper (PDF 2807 KB)
Word version: Review of Pharmacy Remuneration and Regulation - Discussion Paper (Word 9655 KB)

The Discussion Paper reflects the Review Panel’s discussions with, and input from, a broad range of stakeholders and representative bodies from pharmacy, wholesaling, hospital and consumer sectors. The aim of the Discussion Paper is to stimulate discussion on both the current arrangements, and the way the community pharmacy sector should look in the future.

Submissions in response to the Discussion Paper are now closed. All submissions received by the closing date of 23 September 2016 will be considered by the Review Panel in preparing its Interim Report - due to be released late this year. Submissions received after 23 September 2016 without having been granted a prior extension by the Review Panel cannot be accepted.

You can still however have your say on the Review by completing the online questionnaire by 30 September 2016

Formal submissions where prior extension has been granted can be lodged via email to the Review Secretariat, or forwarded to:

Pharmacy Review (MDP 900)
Department of Health
GPO Box 9848
Canberra ACT 2601

Information Brochure

A printable information brochure is available to encourage responses to the Review. The brochure provides a convenient way to share information and discuss the Review with colleagues, patients, family or friends.
Information Brochure - Have your say (PDF 241 KB)Information Brochure - Have your say (Word 23 KB)

Submissions to the Review

Public submissions received to date may now be viewed online. Read more.

Confidentiality of Submissions

The Panel intends the Review to be as transparent as possible to encourage public trust in the process being followed by the Review. Therefore, all submissions will be treated as public and published on the Review website week by week. Authors of submissions who would like part of their submission to remain in confidence should provide justification for this at the time of submission. Should the Panel not agree with an author’s request for confidentiality, the author will be given the option to withdraw their submission without public disclosure.

Online Questionnaire

An Online Questionnaire is now available from the link below. Designed to take about 20-25 minutes to complete, the questionnaire presents a convenient and structured way for both pharmacists and members of the public to respond to core issues raised in the Review’s Discussion Paper.

You are invited to complete the Questionnaire in lieu of, or in addition to, providing a formal written submission to the Review.

Complete the Questionnaire Now

All responses to the Questionnaire will remain anonymous, with some demographic information being collected to allow the Panel to understand how pharmacy is important and to whom.

The Questionnaire will be open for response until 30 September 2016.


The Review Panel is committed to consulting broadly to gain an extensive view of pharmacy in Australia and the factors contributing to patient health outcomes and the quality use of medicines. The views of organisations, as well as the public, will be valuable in the Review Panel’s consideration of these issues.

There will be a range of opportunities offered for interested parties to provide input to the Review, including stakeholder meetings, participation in public forums and relevant industry conferences, and through submissions in response to the Discussion Paper, an online questionnaire (to be released shortly), and the Interim Report (to be released in late 2016).

To support submissions to the Review, a round of public forums was held in metropolitan and regional centres across Australia from 1 August to 7 September 2016. Forums were held in the following locations:

City / Town
PerthFraser Suites10 Adelaide Terrace, East Perth, Western Australia, 6004
AdelaideAdelaide Convention CentreNorth Terrace, Adelaide, South Australia, 5000
Broken HillThe Musicians Club276 Crystal Street, Broken Hill, New South Wales, 2880
MelbourneNovotel Melbourne on Collins270 Collins Street, Melbourne, Victoria, 3000
HobartRydges Hobart393 Argyle Street, Hobart, Tasmania, 7000
LauncestonThe Sebel Launceston12 St John Street, Launceston, Tasmania, 7250
CanberraHellenic ClubMatilda Street, Woden, Australian Capital Territory, 2606
Wagga WaggaWagga RSL ClubDobbs St & Kincaid Street, Wagga Wagga, New South Wales, 2650
Albury-WodongaAlbury Tigers ClubWodonga Place, Albury, New South Wales, 2640
CairnsHoliday Inn Cairns Harbourside209-217 The Esplanade, Cairns, North Queensland, 4870
BrisbaneBrisbane Convention and Exhibition CentreMerivale St & Glenelg Street, South Brisbane, Queensland, 4101
SydneyThe Menzies Sydney14 Carrington St, Sydney, New South Wales, 2000
BroomeMercure BroomeWield Street, Broome, Western Australia, 6725
DarwinMantra Pandanus43 Knuckey Street, Darwin, Northern Territory, 0800
Alice SpringsQuest Alice Springs9–10 South Terrace, Alice Springs, Northern Territory, 0870
Live National WebcastOnline (broadcast from 50MC Theatre, Canberra)In Person:
50 Marcus Clarke St,

Live National Webcast

Public consultations culminated with a live national webcast, broadcast from Canberra on 7 September 2016.

The webcast provided an opportunity for stakeholders and consumers to join the national conversation and express their views regarding the future of pharmacy to the Review Panel through the Livechat facility and hashtag #pharmacyreview.

View a recording of the national webcast here

Consultation Stages

Stage 1 – Bilateral Meetings (December 2015 – March 2016)

The first stage of consultation for the Review was a series of face-to-face meetings with key industry and consumer stakeholders to inform the development of a Discussion Paper. Stakeholders included a range of organisations across the pharmaceutical supply chain including, but not limited to, consumer, pharmacy, wholesaler and health practitioner groups.

Stage 2 – Release of Discussion Paper (July 2016)

A Discussion Paper was released in July 2016, along with an invitation for written submissions to the Review. An online questionnaire also provides an additional mechanism for responses to core issues raised in the Discussion Paper.

Stage 3 – National Consultation Process (August – September 2016)

From 1 August 2016, a national consultation process was held across capital cities and regional areas of Australia. The consultation process provided a valuable opportunity for organisations and individuals to participate in the discussion of pharmacy issues with the Review Panel.

Stage 4 – Release of Interim Report (Late 2016)

The fourth stage of consultation will commence following the release of the Interim Report in late 2016. This will highlight key issues raised during earlier consultations and will include draft recommendations. The Review Panel will invite written comments in response to the Interim Report.

Stage 5 – Final Report

The Review Panel will provide its Final Report by March 2017.

For more Information

Review enquiries:
Email: Review Secretariat
Media enquiries: News or telephone 0412 132 585.

Review Panel

Professor Stephen King – Industrial Economist and Chair

Professor King is the Chair of the Review Panel.

Professor King is a Commissioner with the Productivity Commission, having commenced in this role from 1 July 2016. Professor King was recently Professor of Economics and former Dean at Monash University. Prior to joining Monash University, Professor King was a Member of the Australian Competition and Consumer Commission (ACCC). Before that, he was a Professor of Economics at the University of Melbourne and a Professor of Management (Economics) at the Melbourne Business School.

Professor King’s main areas of expertise are in competition economics, regulation and industrial organisation. While at the ACCC, he chaired the Mergers Review Committee and was closely involved with a wide range of merger decisions. He was involved in the full range of activities undertaken by the Commission. These included both on-going functions – such as authorisation decisions, regulatory determinations and enforcement actions under the Competition and Consumer Act – and ad hoc activities undertaken by the Commission. For example, Professor King was one of the three Commissioners who undertook the Part VIIA inquiries into the price of unleaded petrol in Australia and into the Australian grocery industry. He was also one of the two Commissioners presiding over the Services Sydney-Sydney Water Access Dispute. This was the first arbitration completed under Part IIIA of the Competition and Consumer Act.

From 2003 to 2014, Professor King was a Lay Member of the High Court of New Zealand and in 2007 assisted the Court in the appeal by Woolworths and Foodstuffs against a decision of the New Zealand Commerce Commission. He is also a part-time Member of the Economic Regulation Authority of WA, and of the National Competition Council.

Ms Jo Watson and Mr Bill Scott are the other Panel Members.

Ms Jo Watson – Consumer Representative

Ms Watson has been engaged in the areas of health policy development, access to medicines, and patient engagement with health technology assessments for the past 20 years. She is the Deputy Chair of the Consumers Health Forum of Australia (CHF), and has been a Director on the CHF Board since 2012.

Ms Watson has been a health consumer advocate and community representative for many years, including her role as the Executive Director of the National Association of People with HIV Australia (NAPWHA) from 1998 to 2014.

Ms Watson has been the consumer nominee of the Pharmaceutical Benefits Pricing Authority (PBPA) from 2002 to 2012, and commenced as the consumer nominee to the Pharmaceutical Benefits Advisory Committee (PBAC) in 2013.

Ms Watson represented CHF at the Minister's Roundtable at the beginning of the 6th Community Pharmacy Agreement negotiations in 2015, and continued in this role for the ongoing bilateral discussions between CHF and the Department of Health for that period.

Bill Scott – Pharmacy Representative

Mr Scott has been a Committee Member of the Pharmacy Guild’s Victorian Branch since 1986.

Mr Scott is a pharmacist with a quarter share in three pharmacies. Although having a reduced role in the day to day management of these pharmacies, Mr Scott still remains very active in the industry and maintains an up to date clinical knowledge.

Mr Scott has a unique mix of experience as a former Director of Sigma Pharmaceuticals Limited and as Chairman of the Negotiating Committee for the Guild on the 4th and 5th Community Pharmacy Agreements.

Mr Scott is a current Director of Fred IT Pty Ltd and was also a Director of Guildlink until 2014.

Mr Scott is highly respected in pharmacy, by other health professionals and in the wider health sector. Mr Scott has wider business experience through ten years on the Council of the Australian Chamber of Commerce and Industry including one year on the Board.

Mr Scott also has a long history in community organisations. His previous community roles include being Whittlesea Councillor for 5 years, founder of the Whittlesea Community Health Centre, Board Member and Chairman of Bundoora Aged Care Centre, Chairman of Promote Whittlesea, Chairman of the Whittlesea Severance Association, Chairman of Mill Park Traders Association, Board Member of the Victorian Swimming Association Trading Company and representative on many school organisations.