Reporting Suspected Fraud

Fraud against government programmes and business disadvantages Australians who rely on the effective and efficient delivery of services.

Page last updated: 11 April 2016

The Commonwealth Department of Health is committed to preventing the occurrence of fraud in all areas of business administered by the Department. A robust fraud control environment supports the aim of the Department in creating better health and wellbeing for all Australians.

What is Fraud?

Fraud against the Commonwealth is defined as: “Dishonestly obtaining a benefit, or causing a loss, by deception or other means”.

Examples of potential fraud include:
  • Theft of departmental money, property or assets
  • Misuse of departmental credit cards, equipment or facilities
  • Making, or using, false, forged or falsified documents
  • Wrongfully using departmental information or intellectual property
  • Misuse of departmental grant funding
  • Providing false or misleading information to the Department
Fraud is more than non-compliance with obligations. It is a criminal offence and taken very seriously by the Department.

Department of Health programmes include:

  • Primary & rural health
  • Aboriginal & Torres Strait Islander health
  • Aged care
  • Therapeutic goods
  • Gene technology
  • Mental health
  • Pharmacy
  • Palliative care

How to report suspected Fraud

Fraud contact line: 1800 829 403
Email: fraudsection@health.gov.au
In writing:
Fraud Control Officer
MDP 44
GPO Box 9848
Canberra ACT 2601

All reports of suspected fraud will be assessed and investigated in accordance with the Commonwealth Fraud Control Framework.

Information received from members of the public is treated sensitively and confidentially. While it is not required that contact details are provided with reports, to do so will greatly assist in gathering additional information to conduct the assessment and any subsequent investigation. Only limited feedback on a report can be provided to individuals due to privacy restrictions and the ongoing management of any investigation.

Privacy Statement

The Department of Health is subject to the Privacy Act 1988. Personal information is collected by the Department in the course of conducting fraud investigations, assessments and other fraud control activities. The primary purpose of this collection is for the prevention, detection and response to fraud against the Department and the Commonwealth. The Department’s Privacy Policy is available from at The Department’s APP privacy policy web page.