Better health and ageing for all Australians

OATSIH Publications

Department of Health and Ageing Reconciliation Action Plan

This Plan covers commitments to reconciliation in three key aspects of the Department’s work: as a leading employer; as a leader in health and ageing policy development and program development; and as a leader in partnering across government.

In this section:

PDF printable version of : Reconciliation Action Plan 2010-2012 (PDF 376 KB)

Contents

Secretary’s foreword
Our vision for reconciliation
Our business and commitment to reconciliation
Our RAP
1. Relationships
2. Respect
3. Opportunities
4. Tracking progress and reporting

Secretary’s foreword

This Reconciliation Action Plan commits the Department of Health and Ageing again to the vision of improving health services for all Aboriginal and Torres Strait Islander people, and achieving health equality.

We plan to achieve this vision through a set of practical actions and important principles to ensure this department continues to be a workplace of choice for Aboriginal and Torres Strait Islander people.
The department implements the Australian Government’s priorities for delivering better health and active ageing for all Australians. We develop evidence-based policies, top of page

This Reconciliation Action Plan:
  • forms an essential part of our efforts to increase the number of Aboriginal and Torres Strait Islander people employed in the department;
  • works to promote the department as an employer of choice to Aboriginal and Torres Strait Islander people; and
  • commits us to continue to promote an understanding of Aboriginal and Torres Strait Islander people, communities, cultures, heritage and aspirations.
The department’s inaugural Reconciliation Action Plan was launched on 28 May 2007. This revision has been developed in consultation with staff and Reconciliation Australia. I commend our 2010 Reconciliation Action Plan to all our people, and encourage each of us to ensure we are taking actions as individuals, managers and leaders to implement it.

Our vision for reconciliation

The Department of Health and Ageing (DoHA) is actively working towards reconciliation in Australia. DoHA is working collaboratively within a whole-of-government approach to produce measurable actions, providing equity in opportunities and access to high quality health and aged care services for Aboriginal and Torres Strait Islander people.

DoHA is striving to build, foster and harness mutually respectful relationships with Aboriginal and Torres Strait Islander communities and people to enable us to deliver targeted programs. Our focus and funding is dedicated towards the active management of chronic diseases prevalent in Aboriginal and Torres Strait Islander communities today. It is through the delivery of our programs for the management of diabetes, cancer, respiratory, kidney and cardiovascular disease that we will contribute to closing the life expectancy gap for Aboriginal and Torres Strait Islander people.

This Reconciliation Action Plan (RAP) articulates DoHA’s vision for reconciliation through:
  • increasing the employment of Aboriginal and Torres Strait Islander people in the department to meet the target under the National Partnership Agreement on Indigenous Economic Participation;
  • encouraging Aboriginal and Torres Strait Islander employees in their contribution to the department and supporting their professional development;
  • increasing the level of understanding, awareness, acknowledgement and respect for Aboriginal and Torres Strait Islander people and culture across the department; and
  • significantly improving the health status of Aboriginal and Torres Strait Islander people through an increase in the access to high quality health and aged care services.
As a large government agency, DoHA will actively nurture an inclusive culture that values the contribution, skills and knowledge of all staff and promotes values embraced by, and significant to, Aboriginal and Torres Strait Islander employees. The RAP will be published on the intranet, distributed to members of the Aboriginal and Torres Strait Islander Network and portfolio agencies, and will be published by Reconciliation Australia on their website. top of page

Our business and commitment to reconciliation

DoHA’s business focuses on “better health and active ageing for all Australians”. We work across government and in partnership with the States and Territories, communities and industry to implement our policies and programs.

DoHA is committed to advancing reconciliation through the RAP. With significant reforms expected in the areas of health and aged care over the next five years, DoHA is in a unique position to fundamentally contribute to improving the health status and access to high quality services for all Aboriginal and Torres Strait Islander people and closing the life expectancy gap.

Statistically, Aboriginal and Torres Strait Islander people experience a burden of disease two and a half times that of other Australians. This is largely due to chronic diseases such as cardiovascular disease, diabetes, cancer, respiratory disease and kidney disease.

Our current and future focus is on a national package of strategies providing:
  • significant new funding for preventative health focusing on Aboriginal and Torres Strait Islander individuals, families and communities;
  • support and funding for more coordinated and patient-focused primary health care for Aboriginal and Torres Strait Islander people in both Aboriginal Community Controlled Health Services and mainstream general practice; and
  • an expanded and productive Aboriginal and Torres Strait Islander health workforce.
DoHA is genuinely committed to reconciliation and “closing the gap”. Along with the programs we deliver, this plan is one of the tools we will use to build positive relationships between all Australians.

Our RAP

This RAP was developed with significant input from DoHA staff, the Aboriginal and Torres Strait Islander Staff Network and Reconciliation Australia.

The RAP Committee (the Committee) was formed in 2009, and consisted of Deputy Secretary Rosemary Huxtable, Joy Savage from the Office for Aboriginal and Torres Strait Islander Health,Tracey Frey from People Branch, and Lee Jard, Chair of the department’s Aboriginal and Torres Strait Islander Staff Network. Craig Ritchie joined the Committee in 2010. The Committee guided development of the RAP, providing input, identifying new directions and reviewing drafts.

This RAP incorporates many of the comments collected and is a living document that will be regularly reviewed and revised. top of page

1. Relationships

Relationships with Aboriginal and Torres Strait Islander people are important. Fostering respectful relationships and effective consultation between all staffwithin the department and with external stakeholders, helps us: effectively increase the level of understanding, awareness, acknowledgement and respect for Aboriginal and Torres Strait Islander people and culture throughout the department;improve the health status of Aboriginal and Torres Strait Islander people by increasing the access to high quality health and aged care services; andfoster the sharing of information and build combined networks.


Focus area: Supporting staff

Action

Responsibility

Timeline

Measurable target

1.1 Supporting and consulting the Aboriginal and Torres Strait Islander Staff Network (the Network).

a) Continuing commitment by the department to support Network activities

b) Fully funding the annual Network conference

c) Working with the Network to mark weeks of cultural significance

People Branch,
Business Group


The Network

from July 2010



November, each year


May to July, each year




May to July, each year

a) Assistant Secretary, People Branch to meet with Network Chair eight times per year.

b) Network conference held November each year.

c) Recognise minimum of three national celebrations of cultural significance each year (National Sorry Day, Reconciliation Week and NAIDOC Week).

d) The Network with the assistance of People Branch to set the agenda for activities to mark national celebrations of cultural significance and conference content.

1.2 Developing an awards/recognition scheme to recognise excellence in the delivery of health services to Aboriginal and Torres Strait Islander peoples. People Branch, Business Group All divisions and STOs

People Branch,
Business Group


All divisions and STOs

July, each year

December 2010

July 2011

a) Present annual NAIDOC Award.

b) New scheme developed.

c) Scheme implemented.

1.3 Offering outward and inward staff secondments to other agencies and organisations, and within DoHA for staff, to assist staff in learning about Aboriginal and Torres Strait Islander issues and culture. People Branch, Business Group All divisions and STOs

People Branch,
Business Group


All divisions and STOs

June 2011


June 2011 and each year thereafter




June each year

a) Advertise secondment process to all staff.

b) Target a minimum of two secondments to Aboriginal and Torres Strait Islander organisations/corporations by non-Indigenous staff.

c) Two non-Indigenous staff to attend GARMA festival each year.

1.4 Increasing communication and advertising of culturally significant events celebrated by the department. People Branch, Business Group All divisions and STOs

People Branch,
Business Group

All divisions and STOs

July 2010

a) Department’s intranet site includes details of celebrations and
background information as appropriate.

b) Staff notices developed and released advertising signifi cant events and celebrations in timely manner.

c) Managers encourage and support staff to participate in events
of signifi cance as an opportunity to improve understanding and
awareness of signifi cant Aboriginal and Torres Strait Islander events.
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2. Respect

Respect for, and an understanding of, Aboriginal and Torres Strait Islander people, culture and history are important to DoHA in order to build the capacity of the department to assist DoHA to achieve better health outcomes for Aboriginal and Torres Strait Islander people in line with COAG targets.

Focus area: Acknowledging country

Action

Responsibility

Timeline

Measurable target

2.1 Engaging Traditional Owners, Elders and leaders to provide a Welcome to Country for official functions.

All divisions and STOs

The Network

July 2010


a) Traditional Owners, Elders and leaders are engaged to provide Welcome to Country at official functions a minimum of three times per year.

2.2 Maintaining existing relationships with Traditional Owners, Elders and leaders in each jurisdiction.

All divisions and STOs

The Net work

July 2010

a) Invitations are extended, by the Network and divisions to Traditional Owners, Elders and leaders, to attend cultural events (for example Reconciliation Action Week, NAIDOC week, etc.).

2.3 Regularly advertising and distributing the “Acknowledgement to Traditional Owners Script” on an Acknowledgement card and availability of this text on the intranet.

People Branch, Business Group

Office of
Aboriginal and Torres Strait
Islander Health (OATSIH)

July each year


a) Publish “Acknowledgement to Traditional Owners Script” on the intranet for use by staff and Business Management Units.

b) Review script annually.

2.4 Implementing appropriate Cultural Education and Awareness training and People Management policies.

People Branch, Business Group

The Network

December 2010



January 2011

a) People Branch, in consultation with the Network, review Cultural Education and Awareness training.

b) Implement training.

c) Establish targets for staff participation in cultural education and awareness training.

2.5 Inclusion of commitment to and awareness of culture competence in all performance development scheme agreements.

People Branch, the Executive

All staff

December 2010







July 2011

a) People Branch to seek Executive Committee endorsement to embed cultural education and awareness training as a core competency/mandatory requirement for all staff in individual performance development scheme agreements.

b) If endorsed, implement cultural education and awareness training as a mandatory requirement for all staff.

2.6 Encouraging all staff to participate in cultural events (for example National Sorry Day, Reconciliation Action Week, NAIDOC week, etc.)

People Branch and
Communications Branch,
Business Group

All staff

July 2010

a) Department’s intranet site updated regularly to include details of
celebrations and background information as appropriate.

b) Staff notices developed and released advertising signifi cant events and celebrations in a timely manner.

c) Managers encourage and support staff to participate in events
of signifi cance as an opportunity to improve understanding and
awareness of signifi cant cultural events.

2.7 Maintaining the visual presence of Aboriginal and Torres Strait Islander identities in Departmental offices.

People Branch and Property
Services, Business Group

June 2010

a) At least one Aboriginal and Torres Strait Islander artwork and flag on display in each offi ce of the department.

b) Ten framed photographic portraits of signifi cant Aboriginal and Torres Strait Islander contributors to the Aboriginal and Torres Strait Islander health movement erected in Central Office.

2.8 Using appropriate and accepted terminology to refer
to Aboriginal and Torres Strait Islander people in all
Department documents and dealings.

OATSIH, People
Branch, and Communications
Branch, Business Group

All staff

January 2011

a) Review appropriate and accepted Aboriginal and Torres Strait Islander people terminology each year and publish on the intranet and in the department’s Style Guide.

2.9 Ensuring the appropriate use of Aboriginal and Torres Strait Islander Intellectual Property.

All divisions and STOs

July 2010

a) The department will seek permission and acknowledge the use of Aboriginal and Torres Strait Islander artworks, photographs and imagery.

2.10 Proactively supporting the placement of positive stories about Aboriginal and Torres Strait Islander people including outcomes of Health programs in internal publications and promote possible uptake in media.

All divisions and STOs

July 2010

a) Three Executive Connect messages per year (for example celebration weeks and Network activities).
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3. Opportunities

The department strives to be an employer of choice for Aboriginal and Torres Strait Islander people, committing to the employment, promotion and career development of Aboriginal and Torres Strait Islander staff. Aboriginal and Torres Strait Islander staff provide guidance and support to the department in our mission to:
  • extensively improve the health status of Aboriginal and Torres Strait Islander people by increasing quality, capacity and utilisation of health services; and
  • raise the level of understanding, awareness, acknowledgement and respect for Aboriginal and Torres Strait Islander people and culture throughout the department.

    Focus area: Employment and retention
    Action ResponsibilityTimeline Measurable target
    3.1 Increasing employment of Aboriginal and Torres Strait Islander staff in line with COAG targets.People Branch, Business Group

    The Network


    All divisions
    June 2011




    June 2012
    a) Review the Aboriginal and Torres Strait Islander Workforce Action Plan including consultation with the Network and the RAP working group.

    b) The Aboriginal and Torres Strait Islander Workforce Action Plan to include mentoring and management development opportunities for Aboriginal and Torres Strait Islander employees in the department.
    3.2 Participating in the APSC Indigenous Graduate program and encouraging Aboriginal and Torres Strait Islandergraduates to apply for the DoHA graduate scheme.People Branch, Business Group

    August to December 2010
    August to December 2010a) Recruitment of at least one graduate through the APSC Indigenous Graduate program per year.

    b) Ensure advertising of DoHA graduate scheme is included in appropriate targeted media (for example Koori Mail).
    3.3 Maintaining departmental participation inrelevant Indigenous APS HR Forums and encourage Aboriginal and Torres Strait Islander staff to participate in the APS
    employees network.
    People Branch, Business Group

    The Network

    Aboriginal andTorres Strait Islander staff
    July 2010a) People Branch to maintain membership and participation in relevant APS HR Forums.

    b) Indigenous APS Employment Network (IAPSEN) membership information and meetings dates to be distributed to Network members and made available on the department’s intranet.
    3.4 Providing ongoing access and support to Aboriginal and Torres Strait Islander staff utilising the Peer Support program and other skills and training courses.People Branch, Business Group

    The Network

    Aboriginal and Torres Strait Islander staff
    July 2010 ongoing




    July 2010
    a) People Branch works with the Network to ensure suffi cient number of staff per region are trained Peer Support Program mentors.

    b) Skills and learning opportunities advertised through IAPSEN are distributed to Network members and made available on the
    department’s intranet.
    top of pageFocus area: Delivering health outcomes
    3.5 Ensuring departmental policy and programs specify how they are working to improve the health outcomes for Aboriginal and Torres Strait Islander people in line with COAG National Partnership Agreements.



    All divisions July 2011 a) Every new program or policy contains an Aboriginal and Torres StraitIslander outcome statement and participation targets for Aboriginaland Torres Strait Islander peoples.

    b) All division business plans have measures relating to achieving quality health outcomes for Aboriginal and Torres Strait Islander peoples.

    c) All programs have an evaluation strategy that includes Aboriginal and Torres Strait Islander community feedback.
    3.6 Scope and plan an internal knowledge bank on Aboriginal and Torres Strait Islander communities program issues, risks, solutions, principles, evaluations and reviews.
    OATSIH

    Communications Branch and People Branch,
    Business Group

    All divisions
    December 2011



    June 2012
    a) Knowledge bank established, maximising ties with the National Indigenous Information system.

    b) Protocols developed for accessing information.
    3.7 Develop and implement community engagement protocols which support staff in developing and practicing cultural awareness as a two-way learning process.Whole of Government
    (FaHCSIA)
    June 2011

    June 2012
    a) Guidelines established.

    b) Protocols Implemented.
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    4. Tracking progress and reporting

    Focus area: Accountability and reporting

    Action

    Responsibility

    Timeline

    Measurable target

    4.1 Promoting the new RAP to departmental staff and the public.People Branch and Communications Branch, Business Group

    The Network

    RAP Working Group
    July 2010


    August 2010


    December 2010
    a) Updated RAP launched in the Department.

    b) Updated RAP published on Reconciliation Australia Website.

    c) Investigate opportunity to embed reference to RAP in business planning activities as standard requirement by December 2010.
    4.2 Monitoring and reporting on implementation of the RAP.



    RAP Working Group

    The Network

    People Branch,Business Group

    All divisions
    December 2010



    August 2011
    a) People Branch to report to the RAP Working Group each quarteron progress against RAP milestones.

    b) People Branch to report to Secretary quarterly.

    c) People Branch to provide input to the Annual Report.
    4.3 Undertaking annual progress reporting to Reconciliation Australia on progress against the RAP.
    People Branch, Business Group

    The Network

    All divisions
    May 2011 a) People Branch to report progress of milestones to Reconciliation Australia.
    4.4 Reviewing the departmental RAP annually to align with changing departmental objectives.RAP Working Group

    People Branch, Business Group

    All divisions
    June 2011 a) People Branch, in consultation with divisions, the Network and the
    RAP working group review the RAP against departmental objectives
    in cooperation with Reconciliation Australia

    If you are unable to download the PDF please email OATSIH enquiries or phone 02 6289 5291
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