Effective Communication of Pathology Results to Requesting Practitioners and Consumers

This page provides information related to the completed project

Page last updated: 30 November 2015

2012

Effective Communication of Pathology Results to Requesting Practitioners and Consumers

University of Melbourne in collaboration with Dianella Community Health Inc and The Royal College of Pathologists of Australasia (RCPA)

The aims of the project were to:
    • identify a core set of communication techniques for reporting pathology test results both to requesting practitioners and consumers;
    • prepare and test several formats designed to maximise communication with the specified target groups (eg. treating clinicians, consumers with low literacy levels) to test which formats will best engage health consumers in their own care; and
    • develop a GP practice pilot that will trial the new reporting format under clinical conditions.
The draft reporting formats were developed using eye-tracking experiments and tested with health consumer focus groups.

Effective Communication of Pathology Results to Requesting Practitioners and Consumers (PDF 7453 KB)
Effective Communication of Pathology Results to Requesting Practitioners and Consumers (Word 7499 KB)