Publications

The quality framework lists core elements, their purpose and guidelines to promote the development and delivery of high-quality telephone counselling and internet-based support services. It includes a self-assessment tool to enable service providers to identify how well they meet the framework.

• Mental health

This report is only in respect of provisionally allocated residential care places.

THIS DOCUMENT HAS BEEN RESCINDED. Report into the quality of working life issues that result in job satisfaction or dissatisfaction for nurses in the aged care sector. The analysis of this report is drawn from a range of focus group sessions with aged care nurses in Victoria and New South Wales.

• Aged care services
• Nursing

THIS DOCUMENT HAS BEEN RESCINDED. Report into the quality of working life issues that result in job satisfaction or dissatisfaction for nurses in the aged care sector. The analysis of this report is drawn from a range of focus group sessions with aged care nurses in Victoria and New South Wales.

• Aged care services
• Nursing

This is the sixth volume in the series and considers issues associated with the quality of Australian health care services. The paper canvasses some of the issues faced by government in intervening to best support high quality health care. A number of current Commonwealth government interventions are described across a range of regulatory, financing and research and development approaches. The range of national machinery to promote the quality of health care is also described.

Brochure - Quality Residential Aged Care. This brochure provides information on the standards of accommodation and care that residential aged care facilities must provide.

• Ageing
• Aged care services