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Aged Care - Sanctions and Notices of Non-Compliance

Archived Sanctions

Display search results for Notices of Non-Compliance and Sanctions in a detailed list.

This site lists sanctions which have either been lifted or have expired. If you require other information regarding sanctions which may have been imposed in relation to a home, please contact the office of the Department of Health and Ageing in your State or Territory.

This site is amended weekly. This site was last reviewed on Friday 3 May 2013.

If you have any queries or feedback, or believe that the material published on this site contains any errors, please contact ACC@health.gov.au

Also see:  ACT  NSW  NT  QLD  SA  TAS  VIC  WA or "All services"

1 - 15 of 15 matches shown

Archived Sanctions
Summary of Services previously under Sanctions Action

• Australian Capital Territory
• New South Wales
• Northern Territory
• Queensland
• South Australia
• Tasmania
• Victoria
• Western Australia

Service Name:
Ascot Nursing Home

Street Address:
29 Neville Street
BAYSWATER, WA 6053

Approved Provider:
Fresh Fields Aged Care Pty Ltd

Sanctions Applied:
Approval as an Approved Provider of aged care services revoked unless an adviser is appointed for a period of 6 months.

No Commonwealth funding for new residents for a period of 6 months.

Date Sanction Imposed:
11/03/2002

Date Sanction Expires:
11/09/2002

Reason for Sanction:
The Approved Provider did not comply with all its responsibilities in relation to Accreditation Standards.

The Department found there was an immediate and severe risk to the safety, health or well-being of residents

Current Status of Service:
The Approved Provider has appointed an adviser.

The Approved Provider applied to have the sanctions lifted on 22 May 2002.

The sanctions were lifted on 30 May 2002.

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Top of pageService Name:
Mertome Village

Street Address:
30 Winifred Road
BAYSWATER, WA 6053

Approved Provider:
City of Bayswater Aged Persons Homes (Inc)

Sanctions Applied:
Approval as an Approved Provider of aged care services revoked unless an (aged care) administrator is appointed for a six month term; and

No Commonwealth subsidies for new residents for a period of six months.

Date Sanction Imposed:
02/02/2001

Date Sanction Expires:
02/08/2001

Reason for Sanction:
Variation in accreditation to one year as the Provider did not comply with all its responsibilities in relation to Residential Care Standards.

The Department found there was an immediate and severe risk to the safety, health or well being of residents.

Current Status of Service:
The Aged Care Standards and Accreditation Agency awarded three years accreditation on 2 July 2001.

Sanctions were lifted on 6 July 2001.

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Top of pageService Name:
Trinity Lodge

Street Address:
Rowethorpe Hillview Terrace
BENTLEY, WA 6102

Approved Provider:
Uniting Church Homes Inc

Sanctions Applied:
No Commonwealth funding for new residents for a period of 6 months.

Date Sanction Imposed:
01/06/2001

Date Sanction Expires:
01/12/2001

Reason for Sanction:
The Approved provider did not comply with all its responsibilities in relation to Accreditation Standards.

The Department found there was an immediate and severe risk to the safety, health or well-being of residents.

Current Status of Service:
The Aged Care Standards & Accreditation Agency has reported that serious risk no longer exists.

The sanction was lifted on 10 September 2001.

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Top of pageService Name:
Windsor Park Aged Care

Street Address:
110 Star Street
CARLISLE, WA 6101

Approved Provider:
Hamersley Nursing Home (WA) Pty Ltd

Sanctions Applied:
Sanction 1
No Commonwealth funding for new residents for a period of 6 months.

Sanction 2
Certification has been suspended for 1 month 29 days.

Date Sanction Imposed:
27/02/2002

Date Sanction Expires:
27/08/2002

Reason for Sanction:
The Approved Provider did not comply with all its responsibilities in relation to Accreditation Standards.

The Department found there was an immediate and severe risk to the safety, health or well being of residents.

Current Status of Service:
The Approved Provider applied to have sanction 1 lifted on 22 May 2002.

Sanction1 was lifted on 30 May 2002.

Sanction 2 expired on 25 April 2002

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Top of pageService Name:
Valencia Nursing Home

Street Address:
24 Valencia Road
CARMEL, WA 6076

Approved Provider:
Telcontar Holdings Pty Ltd

Sanctions Applied:
Sanction 1
No Commonwealth funding for new residents for a period of 6 months;

Sanction 2
Approval as an Approved Provider of aged care services revoked unless appropriate training is undertaken.

Sanction 3
Suspend certification of the service until 19 April 2003

Date Sanction Imposed:
21/02/2003

Date Sanction Expires:
21/08/2003

Reason for Sanction:
The Approved provider did not comply with all its responsibilities in relation to Accreditation Standards.

The Agency identified serious risk, the Department determined that there was an immediate and severe risk to the health, safety, or well-being of residents.

Current Status of Service:
Sanction 1 and 2
On 11 March 2003 the Agency advised the Approved Provider of their decision to revoke the accreditation of Valencia Nursing Home. The revocation took effect from 19 May 2003.

The Agency advised the Department on 31 March 2003 that it no longer considers the service to be a serious risk to the health, safety and wellbeing of residents.

The Approved Provider applied to have sanctions lifted on 11 April 2003.

The sanction relating to suspension of certification expired on 19 April 2003.

Following a request from the Approved Provider, the Agency reconsidered its decision to revoke accreditation. It advised the approved provider on 7 May 2003 that it had decided not to revoke accreditation, but had varied the period of accreditation. The Service's accreditation now expires on 6 October 2003.

On 30 May 2003 the Department lifted sanctions 1 and 2 (the sanction relating to no Commonwealth funding for new residents and approval as an Approved Provider of aged care services revoked unless appropriate training is undertaken.

Sanction 3
The sanction relating to suspension of certification expired on 19 April 2003.

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Top of pageService Name:
Tanby Hall

Street Address:
1 Tanby Place
COOLOONGUP, WA 6168

Approved Provider:
ACK Pty Ltd

Sanctions Applied:
Approval as an Approved Provider of aged care services revoked unless a nurse adviser is appointed for a period of 6 months.

No Commonwealth funding for new residents for a period of 6 months.

Date Sanction Imposed:
13/02/2002

Date Sanction Expires:
13/08/2002

Reason for Sanction:
The Approved Provider has appointed an Adviser.

The Approved Provider applied to have the sanctions lifted on 11 June 2002.


Current Status of Service:
Sanctions were lifted on 14 June 2002

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Top of pageService Name:
Numbala Nunga Nursing Home

Street Address:
Sutherland Street
DERBY, WA 6728

Approved Provider:
Uniting Church in Australia Frontier Services

Sanctions Applied:
Sanction 1
Approval as an approved provider of aged care services revoked unless an adviser is appointed for a period of 6 months.

Sanction 2
No Australian Government funding for new care recipients for a period of 6 months.

Date Sanction Imposed:
23/01/2009

Date Sanction Expires:
22/07/2009

Reason for Sanction:
The Agency identified serious risk, in relation to Standard 1, Item 1.6: Human Resource Management; Item 1.8: Information Systems; Standard 2, Item 2.4: Clinical Care; Item 2,10 Nutrition and Hydration; Standard 3, Item 3.4: Emotional Support; Item 3.5: Independence; Item 3.7: Leisure Interests and Activities; and Item 3.8 Cultural and Spiritual Life.

Current Status of Service:
The Department and the Aged Care Standards and the Accreditation Agency are continuing to monitor the service.

The Service has appointed an adviser.

On 13 February 2009 the Agency advised that serious risk had been mitigated.

Sanction expired on 22 July 2009.

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Top of pageService Name:
John Mercer Lodge

Street Address:
19 Laidlaw Street
HILTON, WA 6163

Approved Provider:
Silver Chain Nursing Association Incorporated

Sanctions Applied:
Sanction 1
Approval as an approved provider of aged care services revoked unless an adviser with nursing experience is appointed for a period of 6 months.

Sanction 2
No Australian Government funding for new care recipients for a period of 6 months.

Sanction 3
Approval as an approved provider of aged care services revoked unless the approved provider agrees to provide, at its expense, relevant training for its officers, employees and agents.
Sanction 3 expires when training requirements are met.

Date Sanction Imposed:
07/10/2008

Date Sanction Expires:
06/04/2009

Reason for Sanction:
The Agency identified serious risk, in relation to the Accreditation Standards 1.6 Human resource management, 2.4 Clinical care, 2.5 Specialised nursing care needs, 2.10 Nutrition and hydration, 2.11 Skin care and 4.6 Fire, security and other emergencies.

Current Status of Service:
The Department and the Aged Care Standards and Accreditation Agency are continuing to monitor the service.

The Service has appointed an adviser.

On 30 October 2008, the Agency advised that serious risk had been mitigated.

Sanctions expired 6 April 2009.

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Top of pageService Name:
Villa Maria

Street Address:
173 Lesmurdie Road
LESMURDIE, WA 6076

Approved Provider:
The Saint Brigids Convent of Mercy Perth Inc

Sanctions Applied:
Revocation of approved provider status unless an Adviser, approved by the Commonwealth who has the appropriate skills, qualifications and background to assist the approved provider to comply with its responsibilities is appointed for a period of six (6) months.

The approved provider is not eligible to receive Australian Government subsidies for any new residents for a period of six (6) months.

Revocation of approved provider status unless the approved provider agrees to provide relevant training within six (6) months, at its expense, for its officers, employees and agents to support them in meeting the needs of residents.

Date Sanction Imposed:
04/02/2012

Date Sanction Expires:
03/08/2012

Reason for Sanction:
The Accreditation Agency provided the Department with a report that identified serious risk at the home. The report included evidence that residents were at risk of harm from compromised clinical care, nutrition and hydration and behaviour management.

The Department identified serious issues of concern, including:
* Residents have not been appropriately assessed or reviewed in relation to their clinical care needs, pain, nutrition and hydration, continence, challenging behaviours, sensory loss, and sleep. As a consequence, residents are at risk of receiving inappropriate care.

*Changes in residents’ care needs have not been monitored or evaluated to ensure care is provided by staff with the required skills and qualifications. Residents are at risk from care staff acting without sufficient, accurate and up to date information.

*Information systems are ineffective in relaying changes to residents’ clinical care needs to staff and following up with appropriate actions.

Current Status of Service:
The Department and the Accreditation Agency are continuing to monitor the service.

The Residents and Representatives meeting was held on 10 February 2012.

A Nurse Adviser commenced at the home on 10 February 2012.

On 25 February 2012 the Accreditation Agency found that the serious risk had been mitigated.

On 20 July 2012 all sanctions were lifted.

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Top of pageService Name:
Italian Community Nursing Home

Street Address:
33 Kent Road
MARANGAROO, WA 6064

Approved Provider:
Italian Aged Care Incorporated

Sanctions Applied:
Sanction 1
Approval as an approved provider of aged care services revoked unless an adviser is appointed for a period of 6 months.

Sanction 2
No Australian Government funding for new care residents for a period of 6 months.

Date Sanction Imposed:
02/03/2007

Date Sanction Expires:
02/09/2007

Reason for Sanction:
The Agency identified serious risk, in relation to Expected Outcome 2.13 Behavioural Management and 4.4 Living Environment

Current Status of Service:
On 28 March 2007, the Agency advised that the serious risk had been mitigated.

The Approved Provider has appointed an adviser with nursing experience.

The Department and the Aged Care Standards and the Accreditation Agency are continuing to monitor the service.

Sanction 1 & 2 expired 2 September 2007.

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Top of pageService Name:
Midland Nursing Home

Street Address:
44 John Street
MIDLAND, WA 6056

Approved Provider:
Labouchere Investments Pty Ltd

Sanctions Applied:
Sanctions 1 Applied
No Commonwealth funding for new residents for 6 months.

No charging of accommodation bonds or accruing an accommodation charge for any new resident for 6 months.

Sanction 2 Applied
No Commonwealth funding for new residents from 9 April 2002 until 25 June 2002. Reconsideration ended sanction on 8 May 2002.

Date Sanction Imposed:
18/09/2000

Date Sanction Expires:
08/05/2002

Reason for Sanction:
1. The Approved Provider did not comply with responsibilities in relation to Residential Care Standards.

The Department found there was an immediate and severe risk to safety, health and well being of residents.

2. The Approved Provider did not comply with all its responsibilities in relation to Accreditation Standards.

The Department found there was an immediate and severe risk to the safety, health or well being of residents.

Current Status of Service:
Sanction 1
The Aged Care Standards and Accreditation Agency conducted a Review Audit between 11 and 15 December and found that the facility's performance was satisfactory against all 44 expected outcomes.

The Aged Care Standards and Accreditation Agency has accredited the facility for 2 years (26/06/2000 to 26/06/2002).

The Aged Care Standards and Accreditation Agency maintaining contact, as part of the accreditation process.

The sanctions were lifted on 29 December 2000.

Sanction 2
The Aged Care Standards and Accreditation Agency reported on 17 April 2002 that there is no longer any evidence of serious risk. Reconsideration of the decision ended the sanction on 8 May 2002.

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Top of pageService Name:
Mosman Park Nursing Home

Street Address:
57 Palmerston Street
MOSMAN PARK, WA 6012

Approved Provider:
Varna Pty Ltd

Sanctions Applied:
Approval as an Approved Provider of aged care services revoked unless a nurse adviser is appointed for a period of 6 months;

No commonwealth funding for new residents for a period of 6 months

Date Sanction Imposed:
19/02/2002

Date Sanction Expires:
19/08/2002

Reason for Sanction:
The Approved Provider did not comply with all its responsibilities in relation to Accreditation Standards.

The Department found there was an immediate and severe risk to the safety, health or well being of residents.

Current Status of Service:
The Approved Provider applied to have the sanctions lifted on 22 May 2002.

The sanctions were lifted on 22 July 2002.

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Top of pageService Name:
Karlarra House

Street Address:
200 Forrest Circle
SOUTH HEDLAND, WA 6722

Approved Provider:
Western Australian Government

Sanctions Applied:
Sanction 1
Approval as an approved provider of aged care services revoked unless an adviser is appointed for a period of 6 months.

Sanction 2
No Australian Government funding for new care residents for a period of 6 months.

Date Sanction Imposed:
26/05/2007

Date Sanction Expires:
25/11/2007

Reason for Sanction:
The Agency identified serious risk, in relation to Expected Outcomes 2.4 Clinical Care and the Department identified risk associated with the Charter of Residents Rights and Responsibilities.

Current Status of Service:
The Department and the Aged Care Standards and the Accreditation Agency are continuing to monitor the service.

The Approved Provider has appointed an adviser with nursing experience.

On 11 June 2007, the Agency advised that the serious risk had been mitigated.

All sanctions were lifted on 4 October 2007.

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Top of pageService Name:
Florence Hummerston Lodge

Street Address:
67 Cleaver Street
WEST PERTH, WA 6005

Approved Provider:
Rosewood Care Group (Inc)

Sanctions Applied:
Sanction 1
Approval as an approved provider of aged care services revoked unless an adviser is appointed for a period of 6 months.

Sanction 2
No Australian Government funding for new care residents for a period of 6 months.

Date Sanction Imposed:
24/04/2007

Date Sanction Expires:
24/10/2007

Reason for Sanction:
The Agency identified serious risk, in relation to Expected Outcome 2.7 Medication Management

Current Status of Service:
The Department and the Aged Care Standards and the Accreditation Agency are continuing to monitor the service.

The Approved Provider has appointed an adviser with nursing experience.

On 7 May 2007, the Agency advised that the serious risk had been mitigated.

Sanctions expired on 24 October 2007.

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Top of pageService Name:
Balladong Lodge

Street Address:
20 Redmile Road
YORK, WA 6302

Approved Provider:
Global Care Group (GCG) Incorporated

Sanctions Applied:
Revocation of approved provider status, unless an adviser, with nursing experience, who has the appropriate skills, qualifications and background to assist the service to comply with their responsibilities and who is approved by the Commonwealth, is appointed by the approved provider for a period of six (6) months.



Date Sanction Imposed:
17/08/2012

Date Sanction Expires:
16/02/2013

Reason for Sanction:
The approved provider did not comply with an undertaking to remedy non-compliance within the agreed timeframe.

Continuing non-compliance is in relation to the Accreditation Standard outcomes:

*Information systems
*Clinical care
*Medication management
*Catering, cleaning and laundry services



Current Status of Service:
The Department and the Agency are continuing to monitor the service.

The Residents and Representatives meeting was held on 23 August 2012.

A Nurse Adviser has commenced work at the Service.

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