Current Sanctions

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This site is amended weekly. This site was last reviewed on Friday 3 May 2013.

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Current Sanctions
Summary of Services under Sanctions Action

Service Name:
Alexandra House

Street Address:
64 Somerville Street
BENDIGO, VIC 3550

Approved Provider:
Nepean Hospitals Pty Ltd

Sanctions Applied:
Prohibiting the charging of accommodation bonds.

Date Sanction Imposed:
12/10/2012

Date Sanction Expires:
11/06/2013

Reason for Sanction:
The approved provider has not remedied non-compliance in relation to:

*the responsibility to comply with the Prudential Standards in particular the Records Standards which requires the provider to establish and maintain a register in relation to bonds.
*the responsibility to comply with the Prudential Standards in particular the Disclosure Standard which requires the provider to provide care recipients (or their representatives) with information in relation to bonds.
*the responsibility under section 63-1(1)(c) of the Act to provide information under section 9-3B(4) of the Act.

Current Status of Service:
The Department is continuing to monitor the Approved Provider.

The Residents and Representatives meeting was held on 24 October 2012.

Top of pageService Name:
Viva Care at Albion

Street Address:
3 Moreland Road
ESSENDON, VIC 3040

Approved Provider:
Viva Care Pty Ltd

Sanctions Applied:
* Prohibit the charging of accommodation bonds for the entry of care recipients to Viva Care at Albion for a period of six (6) months.
* The approved provider is not eligible to receive Australian Government subsidies for any new care recipients for a period of six (6) months.

Date Sanction Imposed:
26/04/2013

Date Sanction Expires:
25/10/2013

Reason for Sanction:
The approved provider has not remedied continued non-compliance with its prudential responsibilities.

The issues of concern are in relation to:
* the responsibility under 57-21(1)(a) of the Act to refund accommodation bonds.
* the responsibility to comply with the Prudential Standards, in particular the Liquidity Standard which requires the provider to maintain sufficient liquidity.
* the responsibility to comply with the Prudential Standards in particular the Disclosure Standard which requires the provider to provide care recipients (or their representative) with information in relation to bonds.
* the responsibility to comply with the Prudential Standards in particular the Liquidity Standard which requires the provider to maintain a compliant liquidity management strategy.
* the responsibility under section 63-1(1)(c) of the Act to provide information under section 9-3B(4) of the Act.

Current Status of Service:
The Department is continuing to monitor the Approved Provider.

Top of pageService Name:
Lynch's Bridge Aged Care Facility

Street Address:
44 Market Street
KENSINGTON, VIC 3031

Approved Provider:
Doutta Galla Aged Services Ltd

Sanctions Applied:
1. Revocation of approved provider status, unless an adviser, with a clinical background and nursing experience, who has the appropriate skills, qualifications and background to assist the approved provider to comply with their responsibilities, and is approved by the Commonwealth, is appointed by the approved provider for a period of six (6) months.

2. Revocation of approved provider status, unless the approved provider agrees to provide relevant training within six (6) months, at its expense, for its officers, employees and agents to support them in meeting the needs of care recipients.

3. The approved provider is not eligible to receive Australian Government subsidies for any new care recipients for a period of six (6) months.

Date Sanction Imposed:
24/11/2012

Date Sanction Expires:
23/05/2013

Reason for Sanction:
The Accreditation Agency provided the Department with a report that identified serious risk at the service.

The Department identified serious issues of concern, including:

*Information systems are not supporting the delivery of care to residents with complex care needs;
*Residents' pain is not being managed appropriately;
*Residents' challenging behaviours are not being managed appropriately placing residents at risk of harm; and
*Residents' medications are not being managed appropriately.

Current Status of Service:
The Department and the Agency are continuing to monitor the service.

The Residents and Representatives meeting was held on 3 December 2012.

A Nurse Adviser has commenced work at the Service.

On 13 December 2012, the Accreditation Agency made a decision that serious risk at the service had been resolved.

On 28 February 2013 sanction 3 was lifted.

Top of pageService Name:
Reservoir Retreat

Street Address:
87-93 Radford Road
RESERVOIR, VIC 3073

Approved Provider:
Reservoir Retreat Aged Care Pty Ltd as trustee for the Ryan Family Trust

Sanctions Applied:
Revocation of approved provider status, unless an adviser, with a clinical background and nursing experience, who has the appropriate skills, qualifications and background to assist the approved provider to comply with their responsibilities, and is approved by the Commonwealth, is appointed by the approved provider for a period of six (6) months.

Revocation of approved provider status, unless the approved provider agrees to provide relevant training within six (6) months, at its expense, for its officers, employees and agents to support them in meeting the needs of care recipients.

The approved provider is not eligible to receive Australian Government subsidies for any new care recipients for a period of six (6) months.

Date Sanction Imposed:
13/12/2012

Date Sanction Expires:
12/06/2013

Reason for Sanction:
The Accreditation Agency provided the Department with a report that identified serious risk at the Service.

The Department identified serious issues of concern, including:

The issues of concern include:
*Clinical instructions are not available to guide staff practice and poor practice is not followed up;
*Residents' behaviours are not being managed appropriately, placing residents' safety at risk or compromising residents' privacy;
*Residents' medications are not being administered as prescribed, particularly in the management of residents' challenging behaviours;
*Residents' who smoke are not being consistently assisted to do so in a safe manner; and
*Information is not available to staff to inform the provision of appropriate care and services to residents.

Current Status of Service:
The Department and the Accreditation Agency are continuing to monitor the Service.

The Residents and Representatives meeting was held on 2 January 2013.

A Nurse Adviser has commenced work at the Service.

On 18 January 2013, the planned closure of Reservoir Retreat was completed. Residents of the Service have moved to suitable alternative accommodation.

Top of pageService Name:
Mount Martha Valley Lodge Hostel

Street Address:
130 Country Club Drive
SAFETY BEACH, VIC 3936

Approved Provider:
Nepean Hospitals Pty Ltd)

Sanctions Applied:
Prohibiting the charging of accommodation bonds.

Date Sanction Imposed:
12/10/2012

Date Sanction Expires:
11/06/2013

Reason for Sanction:
The approved provider has not remedied non-compliance in relation to:

*the responsibility to comply with the Prudential Standards in particular the Records Standards which requires the provider to establish and maintain a register in relation to bonds.
*the responsibility to comply with the Prudential Standards in particular the Disclosure Standard which requires the provider to provide care recipients (or their representatives) with information in relation to bonds.
*the responsibility under section 63-1(1)(c) of the Act to provide information under section 9-3B(4) of the Act.

Current Status of Service:
The Department is continuing to monitor the Approved Provider.

The Residents and Representatives meeting was held on 25 October 2012.

Top of pageService Name:
Nepean Hospitals Pty Ltd (Approved Provider)

Street Address:
PO Box 5304
SOUTH MELBOURNE, VIC 3205

Approved Provider:
Nepean Hospitals Pty Ltd

Sanctions Applied:
Prohibiting the charging of accomodation bonds.

Date Sanction Imposed:
12/10/2012

Date Sanction Expires:
11/06/2013

Reason for Sanction:
The approved provider has not remedied non-compliance in relation to:

*the responsibility to comply with the Prudential Standards in particular the Records Standards which requires the provider to establish and maintain a register in relation to bonds.
*the responsibility to comply with the Prudential Standards in particular the Disclosure Standard which requires the provider to provide care recipients (or their representatives) with information in relation to bonds.
*the responsibility under section 63-1(1)(c) of the Act to provide information under section 9-3B(4) of the Act.

Current Status of Service:
Nepean Hospitals Pty Ltd is the approved provider for the following two services:

Mount Martha Valley Lodge Hostel - VIC
130 Country Club Drive
SAFETY BEACH VIC 3936

Alexandra House - VIC
64 Somerville Street
BENDIGO VIC 3550

The Department is continuing to monitor the Approved Provider.

The Residents and Representatives meeting was held on 24 and 25 October 2012.

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