Current Notices of Non-Compliance

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This site is amended weekly and was last updated on Friday 3 May 2013. Notice of Non-compliance information is up to date as of Friday 3 May 2013.

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Current Notices of Non-Compliance
Summary of Services under Notice of Non-Compliance Action

Service Name:
Viva Care at Albion

Street Address:
3 Moreland Road
ESSENDON, VIC 3040

Approved Provider:
Viva Care Pty Ltd

Date Notice Sent:
15/03/2013

Reason(s) for Notice:
Quality of Care Principles 1997
Schedule 2: Accreditation Standards

Accreditation Standard 1: Management systems, staffing and organisational development
1.1 - Continuous improvement
1.2 - Regulatory compliance
1.3 - Education and staff development
1.6 - Human resource management
1.8 – Information systems

Accreditation Standard 2: Health and Personal Care
2.13 - Behavioural management

Accreditation Standard 3: Resident Lifestyle
3.1 - Continuous improvement
3.2 - Regulatory compliance
3.3 – Education and staff development
3.6 – Privacy and dignity
3.7 - Leisure interests and activities

Accreditation Standard 4: Physical environment and safe systems
4.1 - Continuous improvement
4.2 - Regulatory compliance
4.3 - Education and staff development
4.4 - Living environment
4.5 - Occupational health and safety
4.6 - Fire, security and other emergencies
4.7 - Infection control
4.8 - Catering, cleaning and laundry services

Note:
Details of notices of non-compliance remain on this page until such time as a sanction is imposed on the relevant provider or the provider is known to have addressed the non-compliances.

Top of pageService Name:
Viva Care Pty Ltd (Approved Provider)

Street Address:
9 Lomic Court
TEMPLESTOWE, VIC 3106

Approved Provider:
Viva Care Pty Ltd

Date Notice Sent:
21/02/2013

Reason(s) for Notice:
Aged Care Act 1997

Part 4.2, Paragraph 56-1(a) of the Act requires the approved provider to comply with the requirements of Division 57 in relation to any accommodation bond charged for the care recipient's entry into a residential care service. In particular:

*Paragraph 57-21(1)(a) - Which requires the approved provider to refund accommodation bonds following the death of a care recipient within the timeframe required, in particular:
- Paragraph 57-21(3)(aa) - The accommodation bond must be refunded if the care recipient dies - within 14 days after the day on which the approved provider is shown the probate of the will of the care recipient or letters of administration of the estate of the care recipient.

*Paragraph 57-2(1)(c) - Which requires the approved provider to comply with the Prudential Standards made under Section 57-4 of the Act, in particular:
- The Liquidity Standard set out in Subdivision 3.2 of the User Rights Principles 1997, Section 23.36 - which requires the approved provider to maintain sufficient liquidity to ensure accommodation bonds can be refunded.
- The Disclosure Standard set out in Subdivision 3.4 of the User Rights Principles 1997, Section 23.42 - which requires the approved provider to provide care recipients (or their representatives) for whom the accommodation bond is held, the information as required.
- The Liquidity Standard set out in Subdivision 3.2 of the User Rights Principles 1997, Section 23.37(2)(b) - which requires the approved provider to ensure that the liquidity management strategy is up to date and meets the requirements set out in Section 23.37(1) of the Principles.

Note:
Details of notices of non-compliance remain on this page until such time as a sanction is imposed on the relevant provider or the provider is known to have addressed the non-compliances.

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