Archived Sanctions

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This site lists sanctions which have either been lifted or have expired. If you require other information regarding sanctions which may have been imposed in relation to a home, please contact the office of the Department of Health and Ageing in your State or Territory.

This site is amended weekly. This site was last reviewed on Friday 15 March 2013.

If you have any queries or feedback, or believe that the material published on this site contains any errors, please contact ACC@health.gov.au

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Archived Sanctions
Summary of Services previously under Sanctions Action

Service Name:
The Kensington Residential Care Facility

Street Address:
276 Portrush Road
BEULAH PARK, SA 5067

Approved Provider:
Jakudo Pty Ltd

Sanctions Applied:
Sanction 1
Provide training in Pain Management;
Palliative Care;
Behaviour Management;
Skin Care; and
Continence Management

Sanction 2
Approval as an approved provider of aged care services revoked unless an adviser is appointed for a period of 6 months.

Sanction 3
No Australian Government funding for new care residents for a period of 6 months.

Date Sanction Imposed:
02/07/2007

Date Sanction Expires:
02/01/2008

Reason for Sanction:
The Agency identified serious risk, in relation to Accreditation Standard 2.

Current Status of Service:
The Department and the Aged Care Standards and the Accreditation Agency are continuing to monitor the service.

On 26 July 2007, the Agency advised that the serious risk had been mitigated.

On 30 October 2007, Sanctions 1 and 3 were lifted.

Sanction 2 expired on 2 January 2008.

Top of pageService Name:
Ashman Grove Aged Care Hostel

Street Address:
Ethelbert Square
BROMPTON, SA 5007

Approved Provider:
Wesley Uniting Mission Inc

Sanctions Applied:
Approval as an Approved Provider of aged care services revoked unless a (nurse) adviser is appointed.

No Commonwealth funding for new residents for a period of 6 months.

Date Sanction Imposed:
28/07/2000

Date Sanction Expires:
28/01/2001

Reason for Sanction:
The Approved Provider did not comply with all its responsibilities in relation to Residential Care Standards.

The Department found there was an immediate and severe risk to the safety, health or well-being of residents.

Current Status of Service:
The Aged Care Standards Accreditation Agency reports that no serious risk was identified at the time of its support visit. The Approved Provider applied for the sanctions to be lifted.

The sanctions were lifted on 31 October 2000.

Top of pageService Name:
Barton Vale Nursing Home

Street Address:
6 Ellis Street
ENFIELD, SA 5085

Approved Provider:
Tolega Pty Ltd

Sanctions Applied:
Sanction 1
Approval as an approved provider of aged care services revoked unless a nurse adviser is appointed for a period of 6 months.

Sanction 2
No Australian Government funding for new residents for a period of 3 months.

Date Sanction Imposed:
21/10/2005

Date Sanction Expires:
21/04/2006

Reason for Sanction:
The Approved Provider did not comply with all its responsibilities in relation to Accreditation Standards.

The Agency identified serious risk, the Department determined that there was an immediate and severe risk to the health, safety, or well-being of residents.

Current Status of Service:
The approved provider has appointed a nurse adviser.

On 2 December 2005, the Agency advised that the serious risk has been mitigated.

Sanction 2 (no funding for new residents) expired on 21 January 2006.

On 16 February 2006 the Agency advised that the home is now fully compliant with the Accreditation Standards.

On 21 April 2006, Sanction 1 (appointment of nurse adviser) expired.

Top of pageService Name:
Westminster Village Nursing Home

Street Address:
4 Sylvan Way
GRANGE, SA 5022

Approved Provider:
Port Adelaide Central Mission Incorporated

Sanctions Applied:
No Commonwealth funding for new residents for a period of 3 months.

Approval as an Approved Provider of aged care services revoked unless a (nurse) adviser is appointed.

The nurse adviser must be retained until 31 May 2001.

Date Sanction Imposed:
25/10/2000

Date Sanction Expires:
31/05/2001

Reason for Sanction:
The Approved Provider did not comply with all its responsibilities in relation to Residential Care Standards.

The Department found there was an immediate and severe risk to the safety, health and well-being of residents.

Current Status of Service:
The Approved Provider held a meeting to inform residents, relatives and other stakeholders about the situation.

The Approved Provider nominated a nurse adviser.

The Department approved the nomination.

The Agency accredited the facility for 9 months (19/12/2000 to 19/09/2001).

The Accreditation Agency will monitor the facility's improvement plan on a regular basis.

The Approved Provider applied for the sanctions to be lifted.

The sanction providing that there is no Commonwealth funding for new residents for a period of 3 months was lifted.

The Approved Provider held a meeting to inform residents and relatives about the changes.

The sanction revoking Approved Provider status unless an adviser is appointed until 31 May 2001 has expired.

Top of pageService Name:
St Pauls Lutheran Hostel

Street Address:
7 Braun Drive
HAHNDORF, SA 5245

Approved Provider:
St Paul's Lutheran Homes Hahndorf

Sanctions Applied:
No Commonwealth funding for new residents for a period of 3 months.

The Approved provider is required to appoint a nurse adviser and an administrator.

Date Sanction Imposed:
12/10/2000

Date Sanction Expires:
11/01/2001

Reason for Sanction:
The Approved Provider did not comply with all its responsibilities in relation to quality of care.

The Department found there was an immediate and severe risk to the safety, health or well-being of residents.

Current Status of Service:
The Approved Provider held a meeting to inform residents, relatives and other stakeholders about the situation.

The Approved Provider nominated (nurse) advisers and an administrator. The Department approved the nominated nurse advisers and administrator.

The Agency notified the Department that the risk to residents no longer exists. The Approved Provider applied for reconsideration of its accreditation status.

The Agency reconsidered the accreditation status and decided that the facility will be accredited until 9 January 2003.

The Accreditation Agency will monitor the facility's improvement plan on a regular basis.

The Approved Provider applied for the lifting of sanctions.

The Sanctions were lifted on 10 January 2001.

Top of pageService Name:
Hyde Park Aged Care

Street Address:
5 Mitchell Street
HYDE PARK, SA 5061

Approved Provider:
Montbello

Sanctions Applied:
Sanction 1
No Australian Government funding for new care residents for a period of 6 months.

Sanction 2
Approval as an approved provider of aged care services revoked unless an administrator is appointed for a period of 6 months.

Date Sanction Imposed:
28/09/2007

Date Sanction Expires:
27/03/2008

Reason for Sanction:
The Agency identified serious risk, in relation to Expected Outcome 2.11 Skin Care.

Current Status of Service:
The Department and the Aged Care Standards and Accreditation Agency are continuing to monitor the service.

Sanctions in place.

Note: As of 2 October 2007 all Australian Government subsidised residential care places at the service were transferred to a different approved provider. The sanctions imposed on Montbello Pty Ltd do not apply to the new approved provider.

Sanctions lifted on 25 October 2007.

All residents were transferred to other facilities and the home was closed by 26 October 2007.

Top of pageService Name:
The Churchill Retreat

Street Address:
470 Churchill Road
KILBURN, SA 5084

Approved Provider:
Northgate Aged Care Pty Ltd

Sanctions Applied:
Sanction 1
Approval as an approved provider of aged care services revoked unless an adviser is appointed for a period of 6 months.

Sanction 2
No Australian Government funding for new care recipients for a period of 6 months.

Date Sanction Imposed:
16/09/2009

Date Sanction Expires:
15/03/2010

Reason for Sanction:
The Agency identified serious risk, in relation to Standards –
1: Management systems, staffing and organisational development;
2: Health and Personal Care; and
4: Physical Environment and Safe Systems.

Current Status of Service:
The Department and the Aged Care Standards and Accreditation Agency are continuing to monitor the service.

On 2 October 2009, the Agency advised that serious risk had been resolved.

The Service has appointed an adviser.

Sanction 2 lifted on 4 February 2010.

Sanction 1 expired on 15 March 2010.

Top of pageService Name:
Kings Park Nursing Home

Street Address:
285 Goodwood Road
KINGS PARK, SA 5034

Approved Provider:
Kazmae Pty Ltd

Sanctions Applied:

Revocation of approved provider status unless an adviser with nursing experience, and who has the appropriate skills, qualifications and background to assist the home to comply with their responsibilities, approved by the Commonwealth, is appointed by the approved provider for a period of 6 months

Revocation of approved provider status unless an administrator with experience, and who has the appropriate skills, qualifications and background to assist the home to comply with their responsibilities, approved by the Commonwealth, is appointed by the approved provider for a period of 5 months.

The approved provider is not eligible to receive Australian Government subsides for any new residents admitted during the period of the sanctions for a period of 6 months.

Revocation of approved provider status unless the approved provider agrees to provide relevant training within 6 months for its officers, employees and agents to support them in meeting the needs of residents.

Date Sanction Imposed:
13/12/2011

Date Sanction Expires:
12/06/2012

Reason for Sanction:

The Accreditation Agency provided the Department with a report that identified serious risk at the home. The report included evidence that residents were at risk of harm from physical and verbal assault, poor infection control practices and deficiencies in the physical environment.

The Department identified serious issues of concern, including:

management have not discharged their responsibilities in relation to resident abuse and compulsory reporting requirements;

there are insufficient appropriately skilled and qualified staff to meet the needs of residents;

the clinical care provided to residents is not effective;

behaviour management at the home is not appropriate or effective;

the privacy and dignity of residents is compromised by management and staff attitudes and behaviours; and

there are significant hazards in the physical environment of the home which pose a risk to residents.

Current Status of Service:

On 4 January 2012, the Accreditation Agency made a decision that serious risk at the home has been mitigated.

On 5 January 2012, the planned closure of Kings Park Nursing Home was completed. Residents of the home have moved to suitable alternative homes.

Top of pageService Name:
St Hilarion Aged Care Lockleys

Street Address:
410 Henley Beach Rd
LOCKLEYS, SA 5032

Approved Provider:
The Society of St Hilarion Inc

Sanctions Applied:
Sanction 1 No Australian Government funding for new care residents for a period of 6 months. Sanction 2 Approval as an approved provider of aged care services revoked unless an adviser is appointed for a period of 6 months.

Date Sanction Imposed:
13/11/2007

Date Sanction Expires:
12/05/2008

Reason for Sanction:
The Agency identified serious risk, in relation to Expected Outcome 2.4 Clinical Care.

Current Status of Service:
The Department and the Aged Care Standards and the Accreditation Agency are continuing to monitor the service. On 5 December 2007, the Agency advised that serious risk was mitigated. Sanctions expired 12 May 2008.

Top of pageService Name:
Aminya Village Hostel

Street Address:
14 Adelaide Road
MANNUM, SA 5238

Approved Provider:
Mid Murray Homes for the Aged Inc

Sanctions Applied:
No Commonwealth funding for new residents for a period of 6 months.

Date Sanction Imposed:
23/09/2002

Date Sanction Expires:
22/03/2003

Reason for Sanction:
The Approved provider did not comply with all its responsibilities in relation to Accreditation Standards.

The Department found there was an immediate and severe risk to the safety, health or well-being of residents.

Current Status of Service:
On 14 January 2003 the Department conducted a spot check and found that there was no longer an immediate and severe risk to the safety, health or well being of residents.

The sanctions expired on 22 March 2003.

Top of pageService Name:
Parkview Aged Hostel

Street Address:
7-12 Majors Road
MOONTA, SA 5558

Approved Provider:
Northern Yorke Peninsula Aged Hostel Inc

Sanctions Applied:
Approval as an Approved Provider of aged care services revoked unless a nurse adviser is appointed for a period of 3 months.

No Commonwealth funding for new residents for a period of 3 months.

Date Sanction Imposed:
14/06/2002

Date Sanction Expires:
14/09/2002

Reason for Sanction:
The Approved Provider did not comply with all its responsibilities in relation to Accreditation Standards.

The Department found there was an immediate and severe risk to the safety, health or well- being of residents.

Current Status of Service:
New Approved Provider effective 9 July 2002.

Sanctions do not apply to this Approved Provider.

Top of pageService Name:
Charles Young Residential Care Centre

Street Address:
53 Austral Terrace
MORPHETTVILLE, SA 5043

Approved Provider:
ECH Inc

Sanctions Applied:
Sanction 1
Approval as an approved provider of aged care services revoked unless an adviser is appointed for a period of 6 months.

Sanction 2
No Australian Government funding for new care recipients for a period of 6 months.

Date Sanction Imposed:
08/12/2008

Date Sanction Expires:
07/06/2009

Reason for Sanction:
The Agency identified serious risk, in relation to Standard 2, Item 2.13: Behavioural Management.

Current Status of Service:
The Department and the Aged Care Standards and the Accreditation Agency are continuing to monitor the service.

On 15 December 2008 the Agency advised that serious risk was mitigated.

The service has appointed an adviser.

Sanctions expired 7 June.

Top of pageService Name:
The Oaks Aged Care Facility

Street Address:
Ruwoldt Road via
MT GAMBIER, SA 5290

Approved Provider:
Goel Nominees Pty Ltd

Sanctions Applied:
Sanction 1
No additional aged care places will be allocated to the provider for a period of twelve months.

Sanction 2
The Approved Provider must retain the (nurse) adviser until the day after the Agency makes its 2001 accreditation decision.

Date Sanction Imposed:
29/09/2000

Date Sanction Expires:
29/09/2001

Reason for Sanction:
The Approved Provider did not comply with all its responsibilities in relation to Residential Care Standards.

The Department found there was an immediate and severe risk to the safety, health or well-being of residents.

Current Status of Service:
The Approved Provider applied to have the sanctions lifted. The sanction revoking Approved Provider status unless a (nurse) adviser is appointed was varied on 22 March 2001.

The sanction providing that no additional aged care places will be allocated to the provider for a period of twelve months was lifted on 22 March 2001.

The Approved Provider nominated an (aged care nurse) adviser.

The Department approved the nominated (nurse) adviser.

The Approved Provider held a meeting to inform residents, relatives and other stakeholder about the situation.The Aged Care Standards and Accreditation Agency notified the Department that the risk to residents no longer exists.

The Agency has accredited the facility for 1 year (15/12/2000 to 15/12/2001).

The Accreditation Agency will monitor the facility's improvement plan on a regular basis.

The Approved Provider applied to have the sanctions lifted.

The sanction revoking Approved Provider status unless a (nurse) adviser is appointed was varied on 22 March 2001 so that the approved provider must retain the (nurse) adviser until the day after the Agency makes its 2001 accreditation decision.

The sanction providing that no additional aged care places will be allocated to the provider for a period of twelve months was lifted.

The Approved Provider held a meeting to inform residents and relatives about the changes.

The Agency has accredited the facility for 2 years and 6 months.

Top of pageService Name:
Ridge Park Health Care Centre

Street Address:
32 Cross Road
MYRTLE BANK, SA 5064

Approved Provider:
Ridge Park Health Care Centre Pty Ltd

Sanctions Applied:
Sanction 1
Approval as an approved provider of aged care services revoked unless an adviser is appointed for a period of 6 months.

Sanction 2
No Australian Government funding for new care residents for a period of 6 months.

Sanction 3
Approval as an approved provider of aged care services revoked unless all of the places allocated are transferred to another provider.

Sanction 4
Approval as an approved provider revoked unless an administrator is appointed.

Date Sanction Imposed:
06/06/2007

Date Sanction Expires:
05/12/2007

Reason for Sanction:
The Agency identified serious risk, in relation to Expected Outcomes 2.13 Behavioural Management.

The Agency identified serious risk across all four standards.

Current Status of Service:
The Department and the Aged Care Standards and the Accreditation Agency are continuing to monitor the service.

The Approved Provider has appointed an adviser with nursing experience.

On 20 June 2007, the Agency advised that the serious risk had been mitigated.

On 12 October 2007 the Department imposed a further two sanctions.

Sanctions expired on 5 December 2007.

Top of pageService Name:
Ridge Park Health Care Centre

Street Address:
32 Cross Road
MYRTLE BANK, SA 5064

Approved Provider:
Ridge Park Health Care Centre Pty Ltd

Sanctions Applied:
No Commonwealth funding for new residents for a period of 3 months.

Date Sanction Imposed:
20/07/2000

Date Sanction Expires:
19/10/2000

Reason for Sanction:
The Approved Provider did not comply with all its responsibilities in relation to quality of care.

The Department found there was an immediate and severe risk to the safety, health or well-being of residents.

Current Status of Service:
The sanction was lifted on 27 July 2000.

Top of pageService Name:
Norwood Nursing Home

Street Address:
75-79 Hilltop Drive
OAKDEN, SA 5086

Approved Provider:
Airlie Pty Ltd

Sanctions Applied:
Sanction 1
Approval as an approved provider of aged care services revoked unless an adviser is appointed for a period of 6 months.
Sanction 2
No Australian Government funding for new care recipients for a period of 6 months.

Date Sanction Imposed:
08/04/2009

Date Sanction Expires:
07/10/2009

Reason for Sanction:
The Agency identified serious risk, in relation to Standards 1.6: Human Resource Management; 1.8: Information Systems; 2.4: Clinical Care.

Current Status of Service:
The Department and the Aged Care Standards and the Accreditation Agency are continuing to monitor the service.

The Service has appointed an adviser.

Sanctions expired on 7 October 2009.

Top of pageService Name:
Makk And McLeay Nursing Home

Street Address:
200 Fosters Road
OAKDEN, SA 5085

Approved Provider:
Central Northern Adelaide Health Service

Sanctions Applied:
Sanction 1
No Australian Government funding for new residents for a period of 6 months.

Sanction 2
Approval as an approved provider of aged care services revoked unless an adviser is appointed for a period of 6 months.

Date Sanction Imposed:
12/12/2007

Date Sanction Expires:
13/06/2008

Reason for Sanction:
Sanction 1
The Agency identified serious risk, in relation to Accreditation Standard 4.

Sanction 2
The Agency identified serious risk, in relation to Expected Outcome 2.13 Behaviour Management.

Current Status of Service:
The Department and the Aged Care Standards and Accreditation Agency are continuing to monitor the service.

The Approved Provider has appointed an adviser with nursing experience.

On 28 December 2007, the Agency advised that serious risk in relation to expected outcome 4.4 Living environment had been mitigated.

On 4 January 2008, the Agency advised that serious risk in relation to expected outcome 2.13 Behaviour management had been mitigated.

Sanction 1 - No Australian Government funding for new residents expired on 11 June 2008.

Sanction 2 expired 13 June 2008.

Top of pageService Name:
Eyre Peninsula Old Folks Home

Street Address:
26-30 Flinders Highway
PORT LINCOLN, SA 5606

Approved Provider:
Eyre Peninsula Old Folks Home Inc

Sanctions Applied:
No Commonwealth funding for new residents for a period six (6) months.

Date Sanction Imposed:
21/10/2004

Date Sanction Expires:
21/04/2005

Reason for Sanction:
The sanction was imposed due to a breach of the Accountability Principles under the Aged Care Act 1997 where the Approved Provider failed to allow the Aged Care Standards and Accreditation Agency (ACSAA) access to the home in order to undertake its monitoring role.

Current Status of Service:
The Agency has recommenced visits to the home. The Department continues to monitor the service.

On 23 November 2004 the approved provider applied to have the sanction lifted. Following consideration of the information in the application the Department has not lifted the sanction.

On 15 December 2004 the approved provider re-applied to have the sanction lifted. The Delegate is considering the application. Following consideration of the information in the application the Department has not lifted the sanction.

On 10 March 2005 the approved provider made further application to have the sanction lifted.

On 15 March 2005, the Delegate considered the information and decided to lift the sanction.

Top of pageService Name:
Regency Green Multi-Cultural Aged Care Service

Street Address:
181-193 Days Road
REGENCY PARK, SA 5010

Approved Provider:
UnitingCare Wesley Port Adelaide Incorporated

Sanctions Applied:
Sanction 1
Provide behavioural management training.

Sanction 2 No Australian Government funding for new care residents for a period of 6 months.

Date Sanction Imposed:
10/05/2007

Date Sanction Expires:
10/11/2007

Reason for Sanction:
The Agency identified serious risk, in relation to Expected Outcomes 2.13 Behavioural Management.

Current Status of Service:
The Department and the Aged Care Standards and the Accreditation Agency are continuing to monitor the service.

On 30 May 2007, the Agency advised that the Serious Risk had been mitigated.

On 7 September 2007 the Department lifted Sanction 1 – revoke/training.

Sanction 2, no Australian Government funding for new care recipients, expired on 10 November 2007.

Top of pageService Name:
Ridleyton Greek Home for the Aged

Street Address:
89 Hawker Street
RIDLEYTON, SA 5008

Approved Provider:
Greek Orthodox Community of SA Inc

Sanctions Applied:
1. Revocation of approved provider status unless an adviser with nursing experience, and who has the appropriate skills, qualifications and background to assist the home to comply with their responsibilities, approved by the Commonwealth, is appointed by the approved provider for a period of 9 months.

2. Revocation of approved provider status unless an administrator with experience, and who has the appropriate skills, qualifications and background to assist the home to comply with their responsibilities, approved by the Commonwealth, is appointed by the approved provider for a period of 9 months.

3. The approved provider is not eligible to receive Australian Government subsides for any new residents admitted during the period of the sanctions for a period of 6 months.

4. Revocation of approved provider status unless the approved provider agrees to provide relevant training within 6 months for its officers, employees and agents to support them in meeting the needs of residents.

Date Sanction Imposed:
06/07/2011

Date Sanction Expires:
05/04/2012

Reason for Sanction:
The Aged Care Standards and Accreditation Agency (the Agency) identified serious risk at the home. Subsequently the Department decided the following issues posed an immediate and severe risk to residents:

Staff do not have sufficient and/or accurate information to ensure care is provided in accordance with residents’ individual needs or changes to care needs.

Not all staff have appropriate skills and knowledge to perform their roles and responsibilities.

Information systems and communication in relation to medication management and the provision of clinical care are ineffective.

Processes for identifying and managing residents’ pain are ineffective resulting in residents not being as free from pain as possible.

Residents are not receiving adequate nutrition and hydration; and

Residents with challenging behaviours are not being effectively managed.

Current Status of Service:
The Department and the Agency are continuing to monitor the service.

Resident and Representative meeting was held on Thursday 14 July 2011 at 2pm.

Sanctions in place.

Administrator and Nurse Adviser have commenced work at the Home.

On 16 August 2011, the Accreditation Agency made a decision that serious risk at the home has been mitigated.

Sanctions 3 and 4 expired on 5 January 2012.

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