Better health and ageing for all Australians

Aged Care - Sanctions and Notices of Non-Compliance

Current Sanctions

Display search results for Notices of Non-Compliance and Sanctions in a detailed list.

This site is amended weekly. This site was last reviewed on Friday 15 March 2013.

If you have any queries or feedback, or believe that the material published on this site contains any errors, please contact ACC@health.gov.au

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1 - 4 of 4 matches shown


Service Name:
Tracy Aged Care

Street Address:
87 Woods Street
DARWIN, NT 0800

Approved Provider:
Uniting Church in Australia Frontier Services

Sanctions Applied:
1. Revocation of approved provider status, unless an adviser, with nursing experience and experience managing regulatory compliance, food safety systems, quality systems and change management, who has the appropriate skills, qualifications and background to assist the approved provider to comply with their responsibilities, and is approved by the Commonwealth, is appointed by the approved provider for a period of six (6) months.

2. The approved provider is not eligible to receive Australian Government subsidies for any new care recipients until 30 days after the commencement of the nurse adviser.

3. Revocation of approved provider status, unless the approved provider agrees to provide relevant training within six (6) months, at its expense, for its officers, employees and agents in relation to food preparation, food handling and temperature control.



Date Sanction Imposed:
21/12/2012

Date Sanction Expires:
20/06/2013

Reason for Sanction:
The Accreditation Agency provided the Department with a report that identified serious risk at the service.

The Department identified serious issues of concern, including:

*Residents are at risk of contracting food poisoning because food is being delivered outside acceptable temperature ranges, staff practices do not ensure the safe storage of food supplies and food preparation areas are not clean and well maintained.


Current Status of Service:
The Department and the Agency are continuing to monitor the Service.

The Residents and Representatives meeting was held on 3 January 2013.

A Nurse Adviser has commenced work at the Service.

On 14 January 2013, the Accreditation Agency made a decision that serious risk at the Service had been resolved.

Please note: Sanction 2 remains in place, see sanction imposed 31 January 2013.



Top of pageService Name:
Tracy Aged Care

Street Address:
87 Woods Street
DARWIN, NT 0800

Approved Provider:
Uniting Church in Australia Frontier Services

Sanctions Applied:
Revocation of approved provider status, unless an administrator, who has the appropriate knowledge and skills to assist the approved provider to comply with their responsibilities, and who is approved by the Commonwealth, is appointed by the approved provider for a period of six (6) months.

Revocation of approved provider status, unless the approved provider agrees to provide relevant training within six (6) months, at its expense, for its officers, employees and agents to support them in meeting the needs of care recipients.

The approved provider is not eligible to receive Australian Government subsidies for any new care recipients for a period of six (6) months.


Date Sanction Imposed:
31/01/2013

Date Sanction Expires:
30/07/2013

Reason for Sanction:
The approved provider did not comply with an undertaking to remedy non-compliance within the agreed timeframe.

Continuing non-compliance is in relation to the Accreditation Standard outcomes:

*1.8 Information systems
*2.4 Clinical care
*2.7 Medication management
*2.10 Nutrition and hydration
*2.11 Skin care
*4.2 Regulatory compliance
*4.4 Living environment
*4.8 Catering, cleaning and laundry services


Current Status of Service:
The Department and the Accreditation Agency are continuing to monitor the Service.

The Residents and Representatives meeting was held on 21 February 2013.

An Administrator has commenced work at the Service.



Top of pageService Name:
Terrace Gardens

Street Address:
1 Kettle Street
FARRAR, NT 0830

Approved Provider:
Uniting Church in Australia Frontier Services

Sanctions Applied:
1. Revocation of approved provider status, unless an adviser, with experience managing regulatory compliance, food safety systems, quality systems and change management, approved by the Commonwealth, who has the appropriate skills, qualifications and background to assist the home to comply with their responsibilities is appointed by the approved provider for a period of six (6) months.

2. The approved provider is not eligible to receive Australian Government subsidies for any new care recipients until 30 days after the commencement of a nurse adviser.

3. Revocation of approved provider status, unless the approved provider agrees to provide relevant training within six (6) months, at its expense, for its officers, employees and agents to support them in meeting the needs of care recipients.



Date Sanction Imposed:
29/12/2012

Date Sanction Expires:
28/06/2013

Reason for Sanction:
The Accreditation Agency provided the Department with a report that identified serious risk at the service.

The Department identified serious issues of concern, including:
*Residents are at risk of contracting food poisoning because food is not being prepared, stored or re-heated appropriately.


Current Status of Service:
The Department and the Agency are continuing to monitor the Service.

The Residents and Representatives meeting was held on 11 January 2013.

A Nurse Adviser has commenced work at the Service.

On 8 January 2013, the Accreditation Agency made a decision that serious risk at the service had been resolved.

On 8 February 2013 sanction 2 expired.



Top of pageService Name:
Tiwi Gardens Lodge

Street Address:
11 CRESWELL
TIWI, NT 0810

Approved Provider:
ECH Inc

Sanctions Applied:
Revocation of approved provider status, unless an adviser, with a knowledge of clinical information systems and nursing experience, who has the appropriate skills, qualifications and background to assist the approved provider to comply with their responsibilities, and is approved by the Commonwealth, is appointed by the approved provider for a period of four (4) months.

The approved provider is not eligible to receive Australian Government subsidies for any new care recipients for a period of four (4) months.

Revocation of approved provider status, unless the approved provider agrees to provide relevant training in relation to clinical information systems and clinical service delivery within four (4) months, at its expense, for its officers, employees and agents to support them in meeting the needs of care recipients.


Date Sanction Imposed:
14/03/2013

Date Sanction Expires:
13/07/2013

Reason for Sanction:
The approved provider did not comply with an undertaking to remedy non-compliance within the agreed timeframe.

Continuing non-compliance is in relation to the Accreditation Standard outcome:
* 2.4 Clinical care

In particular, the issues of concern include:
* Residents are not receiving care consistent with their assessed care needs; and
* The clinical care of care recipients with complex and/or high care needs is not adequate.


Current Status of Service:
The Department and the Accreditation Agency are continuing to monitor the Service.

The Residents and Representatives meeting was held on 25 March 2013.

A Nurse Adviser has commenced work at the Service.



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