RFI – Seeking advice on new IT payments system

The Australian Government is seeking to replace IT systems supporting health and aged care and related veterans’ payments.

Page last updated: 06 March 2017

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6 March 2017

The Australian Government is seeking to replace IT systems supporting health and aged care and related veterans’ payments.

The current systems have evolved over 30 years and are based on obsolete technology. They need to be replaced to ensure that people can continue to receive their payments from the Government.

To support the replacement of the systems, the Australian Government has today issued a Request for Information (RFI).The RFI seeks information on how the new system should be designed and delivered.

Just as Australian families have upgraded their computers since the 1980s, the time has come for the Government’s health payments systems to do the same.

When complete, the new system will support the Australian Government continuing to own, operate and deliver Medicare, the Pharmaceutical Benefits Scheme, aged care and related veterans payments.

Each year the Government makes more than 600 million payments worth approximately $50 billion through the IT systems in support of health and aged care services.

Examples include Medicare Benefits Schedule payments for bulkbilled or subsidised treatment by health professionals such as doctors, specialists, optometrists, and in specific circumstances, dentists, and other allied health practitioners.

It also includes payments under the Pharmaceutical Benefits Scheme and Ageing and Aged Care Programs.

The RFI provides an opportunity for respondents, including small and medium enterprises, to shape the future design of the new system which the Australian Government will continue to own, operate and deliver.

The RFI has been developed following consultation with health and aged care providers, sector stakeholders and users.

Responses to the RFI close on 4 April 2017, with a procurement phase for the new system expected to commence in the middle of 2017.

The RFI is available on the AusTender website and the Digital Marketplace website.

Media contact: Kay McNiece, 0412 132 585.

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