Publications
National action to improve the quality of mental health services: a summary of activity 1992–2003
This discussion paper provides information on what has been achieved nationally in improving the quality of Australian public specialised mental health services over the first decade of the National Mental Health Strategy.
. Fact sheets
. Programs
. Publications
.. National action to improve the quality of mental health services
.. Other publications
. Data
. Consumer and carer participation
. Consultation
. Policy
. Links
National action to improve the quality of mental health services: a summary of activity 1992-2003 (html)
National action to improve the quality of mental health services: a summary of activity 1992-2003 (PDF 645 KB large file)
The same publication in smaller sections:
Cover page (PDF 153 KB)
Title page and copyright (PDF 192 KB)
Foreword (PDF 75 KB)
Contents (PDF 83 KB)
Key milestones in improving quality (PDF 83 KB)
Introduction (PDF 63 KB)
What is quality? (PDF 87 KB)
National quality initiatives (PDF 75 KB)
Progress made (PDF 107 KB)
Continuing efforts (PDF 101 KB)
Attachment 1 - Background on mental health and mental health reform in Australia (PDF 94 KB)
Attachment 2 - National Health Performance Framework (PDF 93 KB)
Attachment 3 - Roles and responsibilities of key entities for quality improvement (PDF 98 KB)
Attachment 4 - Key responsibilities under the six information plan modules (PDF 92 KB)
Attachment 5 - Existing quality activities relevant to the National Mental Health Strategy (PDF 82 KB)
References (PDF 82 KB)
End page (PDF 131 KB)
To obtain a hard copy of this publication, please contact National Mailing and Marketing on (02) 6269 1080 or health@nationalmailing.com.au. The code for this publication is MH165.
Page last reviewed: 5 March 2013
Help with accessing large documents
When accessing large documents (over 500 KB in size), it is recommended that the following procedure be used:
- Click the link with the RIGHT mouse button
- Choose "Save Target As.../Save Link As..." depending on your browser
- Select an appropriate folder on a local drive to place the downloaded file
Attempting to open large documents within the browser window (by left-clicking)
may inhibit your ability to continue browsing while the document is
opening and/or lead to system problems.
Help with accessing PDF documents
To view PDF (Portable Document Format) documents, you will need to have a PDF reader installed on your computer. A number of PDF readers are available through the Australian Government Information Management Office (AGIMO) Web Guide website.

