Legislation and other documents
Australian Government Hearing Services Program is governed by a range of legislative documents. This page contains links to these and other important documentation on the Program.
Legislation
The Australian Government Hearing Services Program is governed by a range of legislative documents:- Hearing Services Administration Act 1997
- Hearing Services Rules of Conduct 2012
- Hearing Services (Participants in the Voucher System) Determination 1997
- Hearing Services Voucher Rules 1997
- Hearing Services (Eligible Persons) Determination 1997
- Hearing Services Providers Accreditation Scheme 1997
- Administrative Appeals Tribunal Act 1975
- Electronics Transaction Act 1999
Contracts
To support the Australian Government Hearing Services Program (the Program), the Office of Hearing Services (the Office) has contracts in place with over 211 Contracted Service Providers, who employ more than 1500 hearing practitioners. In addition, the Office also has contract arrangements with a range of Device Manufacturers and/or suppliers.Other Documents
Other documents that need to be read in conjunction with the legislation and the contracts are listed below:- Minimum Hearing Loss Threshold
- The Wishes and Needs Tool (WANT)
- Community Service Obligation Business Rules
- Claims Rejection Codes

