Private health insurance - Private Patients' Hospital Charter audio

The Private Patients' Hospital Charter is a guide to what it means to be a private patient in a public hospital, a private hospital or day hospital facility.

Page last updated: 04 August 2009

Note: It is recommended that you download these files to a local drive. Right click on 'save target as' and choose your location to save these files.

Track 01 - Private Patients Hospital Charter MP3 Announcement (MP3 78 KB)
Track 02 - Table of Contents (MP3 142 KB)
Track 03 - Purpose of the Private Patients Hospital Charter (MP3 527 KB)
Track 04 - Planning Your Hospital Health Care (MP3 791 KB)
Track 05 - Private Health Insurance (MP3 3611 KB)
Track 06 - What You Can Expect From Your Doctor and Hospital (MP3 1923 KB)
Track 07 - What You Can Expect From Your Health Insurer (MP3 651 KB)
Track 08 - How to Make a Complaint (MP3 506 KB)
Track 09 - Contacts for Complaints and Further Information (MP3 22 KB)
Track 10 - Complaints (MP3 1454 KB)
Track 11 - Further Information (MP3 545 KB)
Track 12 - Glossary (MP3 1363 KB)
Track 13 - Closing Announcement (MP3 113 KB)