Printable version of 53/11 (PDF 19 KB)

27 July 2011

Private Patient's Hospital Charter Factsheet

The Private Patient’s Hospital Charter (PPHC) provides information to consumers about their rights and responsibilities as a private patient in hospital.

Under the National Health Act 1953 it was a requirement for the Minister for Health and Ageing to issue a statement called the Private Patients’ Hospital Charter, informing private patients of their rights and responsibilities.

Since the introduction of the Private Health Insurance Act 2007, it is no longer a legislative requirement that the PPHC is printed and distributed by the Department of Health and Ageing, the Private Health Insurance Ombudsman and the Private Health Insurance Administration Council.

On 4 March 2011 a Private Health Insurance Circular (PHI 17/11) was released advising that the PPHC would soon be replaced by a summarised electronic two page factsheet. This has now happened. The Department of Health and Ageing will no longer print and distribute the PPHC.

Please note that there is no substantive difference to the information contained in the new look PPHC. The two page factsheet is a summary of the information in the booklet, flyer and poster formats that have been replaced.

The two page factsheet is available on the Department’s website for download and printing as required.

To download a copy of the factsheet please visit Health and Ageing's Private health insurance - private patients' hospital charter webpage.

If you require further information please telephone: (02) 6289 9853/24 hr answering machine or email the enquiry to Private Health Insurance Branch

For more information visit 2011 Private Health Insurance (PHI) Circulars.

Changing your e-mail address? No longer want circulars? Please email Private Health Insurance Branch