Contact the Department
National Information Lines
Phone numbers for national programs and information lines (eg. Aged Care Information Line).
| Organisation | Contact number |
|---|---|
| Aged Care Complaints Scheme | 1800 550 552 |
| Aged Care Information Line | 1800 200 422 |
| Aged Care Standards and Accreditation Agency Ltd | 1800 288 055 |
| Aged Care State/Territory Information Lines | |
| AIDS/HIV (NSW) | 1800 451 600 |
| Australian Hearing | 13 17 97 |
| Australian Institute of Health and Welfare | (02) 6244 1000 |
| Australian Organ Donor Registry | 1800 777 203 |
| Australian Radiation Protection and Nuclear Safety Bureau (ARPANSA) | 1800 022 333 |
| Breastscreen Australia | 13 20 50 |
| Centrelink | 13 23 00 (Older Australians) |
| Commonwealth Carelink Centres | 1800 052 222 |
| Commonwealth Senior's Card | 13 23 00 |
| Community Care Packages Program (ACT) | 1800 020 102 |
| Continence Aids Assistance Scheme Helpline | 1800 807 487 |
| CRS Australia | 1800 277 277 |
| Department of Family and Community Services | 1300 653 227 |
| Department of Immigration and Multicultural Indigenous Affairs (DIMIA) | 13 18 81 |
| Department of Health and Ageing | 1800 020 103 |
| Department of Veteran's Affairs | 13 32 54 1800 555 254 - Country calls |
| Food Standards Australia New Zealand (FSANZ) | 1300 652 166 |
| General Practice Immunisation Incentives | 1800 246 101 |
| GrantNet (NHMRC) | 1800 500 983 |
| Health Care Cards | 13 10 21 |
| Health Care Complaints Commission (NSW) | 1800 043 159 |
| Health Services Australia - Travel Health | 1300 361 046 |
| Immunisation Hotline | 1800 671 811 |
| Kids Help Line | 1800 551 800 |
| Lifeline | 13 11 14 |
| Medical Indemnity | 1800 007 757 |
| Medical Rural Bonded Scholarships | 1800 248 720 |
| Medicare Australia | (02) 6124 6333 |
| Medicare - General Enquiries | 13 20 11 |
| Medicare (Strengthening Medicare) | 1800 011 163 |
| MediConnect | 1300 850 111 |
| National Alcohol Campaign Information Line | 1800 010 125 |
| National Blood Authority (NBA) Information Line | (02) 6211 8300 |
| National Cervical Screening Program | 13 15 56 |
| National Childhood Immunisation Register | 1800 653 809 |
| National Continence Helpline | 1800 330 066 |
| Office for an Ageing Australia | 1800 500 853 |
| Office of the Gene Technology Regulator (OGTR) | 1800 181 030 |
| Pharmaceutical Benefits Scheme Information Line | 1800 020 613 |
| Practice Incentives Program | 1800 222 032 |
| Private Health Insurance Administration Council (PHIAC) | (02) 6215 7900 |
| Private Health Insurance Ombudsman (PHIO) - Complaints | 1800 640 695 |
| Professional Services Review (PSR) | (02) 6120 9100 |
| Quitline | 13 18 48 |
| Rural Health National Information Line | 1800 020 787 |
| Rural Workforce Agencies: | |
| (02) 4929 1811 |
| (03) 9349 7800 |
| (07) 3105 7800 |
| (08) 6488 8700 |
| (08) 8357 7444 |
| (03) 6334 2355 |
| (08) 8952 3881 - Alice Springs (08) 8982 1050 - Darwin |
| Therapeutic Goods Administration (TGA) | 1800 020 653 |
Please note
Calls to 1800 numbers are generally free to the caller when made from a land line.
Calls to 13 or 1300 numbers are charged at a low fixed amount to the caller when made from a land line.
All calls made from mobile phones are charged at the rates applicable to each telephone provider.
