Better health and ageing for all Australians

Information for Providers

Accreditation of Hearing Services Providers

This is a document that relates to the Hearing Services Administration Act 1997 which makes provision for hearing rehabilitation services to be delivered to voucher holders by contracted service providers. An entity wishing to be contracted to provide these services must be accredited by the Office of Hearing Services before a contract can be offered.

Hearing Service Providers are entities (individuals, partnerships, companies or government agencies) which have been accredited by the Minister for Health and Ageing and contracted with the Office of Hearing Services (the Office) to provide hearing rehabilitation services to eligible clients of the Australian Government Hearing Services Program. Hearing Service Providers are contractually responsible for establishing and maintaining approved clinics, employing Qualified Practitioners to provide clinical services to clients, and ensuring that these services are provided in accordance with the HRO's Hearing Rehabilitation Outcomes and other contractual requirements set by the Office.

To be accredited as a Hearing Service Provider an applicant must demonstrate to the Office that they meet specified conditions of accreditation.

To apply for accreditation, the Application for Accreditation package should be completed and returned to the Office of Hearing Services.

For further information, contact the Office on 02 6289 5289


If you are unable to download the PDF or Word versions of the document please contact hearing@health.gov.au and a copy will be provided.

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