Better health and ageing for all Australians

Governance

Where HACC services are provided

Information about where HACC services can be provided.

In this section:

HACC services can be offered to people in -

    • their own homes;
    • retirement villages, independent living units, caravan parks, self care units, boarding houses, group/community housing in the community or in an aged care complex;
    • unstable housing circumstances (such as transient or homeless people);
    • other arrangements not excluded under the HACC Review Agreement.
HACC services are not provided –
    • to residents of aged care homes;
    • to recipients of disability program accommodation support services when the aged care home/service provider is receiving government funding for that purpose;
    • to residents of a retirement village or special accommodation/group home when a resident’s contract includes these services.
Whilst the HACC Program targets its services according to relative need, cost effectiveness and with regard to the individual’s assessed need, there are strategies used by HACC Service Providers in allocating their services which aim to –
    • reduce use of residential and acute care;
    • reduce risk of premature or inappropriate admission to residential and acute care;
    • assist clients with high and complex care needs to remain in the community;
    • improve functioning and support independence of clients in the community;
    • support carers;
    • enhance clients’ quality of life;
    • reduce unmet need.