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Direct links to news and updates relating to aged care currently available on our internet site.

Latest email advices
Latest email sent by the Aged Care and Population Ageing Division of the Australian Department of Health and Ageing
Updated as needed

The latest 2012 NACWCAS report
The Aged Care Workforce Census and Survey informs workforce planning on issues surrounding the recruitment and retention, training and education, carer development and employment conditions of the aged care workforce. It provides a comprehensive profile of the aged care workforce which spans almost a decade.

Assessment Framework and Tool for Aged Care project
The following discussion papers and reports outline the components of an Assessment Framework and Tool for Aged Care.

Better Health Care Connections: Models for Short Term, More Intensive Health Care for Aged Care Recipients Program
The Better Health Care Connections: Models for Short Term, More Intensive Health Care for Aged Care Recipients Program will provide $25 million (including indexation) over five years to support initiatives to encourage aged care providers to work with public and private health care providers and medical insurers to deliver short term, more intensive health care services.

Better Health Care Connections: Aged Care Multidisciplinary Care Coordination and Advisory Service
The Better Health Care Connections: Aged Care Multidisciplinary Care Coordination and Advisory Service Program will provide $9.969 million over five years to support older Australians with complex health needs who would benefit from increased access to multidisciplinary teams of health professional to coordinate care and treatment. The Program also includes an innovative pilot of GP consultations via video conferencing to Residential Aged Care Facilities.

Please visit the Tenders and Grants page to download Program Documentation. Please note, you will be required to complete a form before being able to download the invitation to apply documentation.

Information Sheets - Quality Care for Older Australians
Information Sheets concerning Residential Aged Care, Veterans and War Widow(er)s, Home and Community Care and the GST.
14 November 2012

eHealth records and older Australians
Retirement can be a busy time of life. You want to stay active and maintain the best possible health. The government’s new personally controlled electronic health (eHealth) record system will help you take control of your important health information.

An eHealth record is a secure online summary of your key health information. You can use it to track things like your current medications, allergies and recent medical treatments. And having this information available to the people involved in your healthcare – your doctors and nurses – will help them make the best possible decisions about your health needs.

Visit www.ehealth.gov.au to register for an eHealth record or to find out more information. You can also get more information through your local Department of Human Services – Medicare centre or by phoning 1800 723 471

Residential Aged Care Sanctions and Notices of non-compliance
Information on facilities under sanctions action and notices of non-compliance, Ageing & Aged Care Division of the Department of Health and Ageing.
Updated weekly

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Revised Residential Care Fees and Charges
Schedule of Fees and Charges
20 March 2013

Aged Care Complaints Scheme - HACC complaints item
The Aged Care Complaints Scheme (the Scheme) will be able to examine complaints about Commonwealth funded HACC services from 1 July 2012. This is part of a broader change, where the Commonwealth will directly fund HACC services for older people in all states and territories, except Western Australia and Victoria. This covers people aged 65 and over and Aboriginal and Torres Strait Islander people aged 50 and over.

People will continue to be encouraged to speak to their HACC service provider first to resolve any concerns unless a care recipient’s health or safety is at risk. Visit the Scheme’s website for more details about HACC complaints.
28 June 2012

The National Aged Care Conference 2012
The National Aged Care Conference 2012 will be held in Adelaide on 6-7 August.
22 June 2012

Living longer. Living Better.
On 20 April 2012, the Prime Minister and Minister Butler unveiled a comprehensive package of reforms to build a better, fairer, more sustainable and more nationally consistent aged care system.
20 April 2012

Evaluation of the Consumer Directed Care Initiative
Consumer Directed Care is a form of care for older people that gives them a greater say in, and more control over, the design and delivery of community care services provided to them and their carers.
April 2012

Alzheimer’s Australia report on feedback received from older Australians, their families and carers through the national conversation on aged care reform.
8 April 2012

COTA report on national conversations on ageing.
6 April 2012

Aged Care Complaints Scheme: complaint resolution toolkit now available
The Aged Care Complaints Scheme’s new complaint resolution toolkit is now available to help aged care industry effectively handle complaints and to support the introduction of the new framework for complaints resolution.

The toolkit aims to help providers understand their roles, responsibilities and involvement in complaints handling, the components of an effective internal complaint resolution process, and the Scheme’s role and new complaint resolution framework. You can access the toolkit online at: http://agedcarecomplaints.govspace.gov.au/toolkit.

We encourage you to subscribe to Aged Care Complaints Scheme News to receive an email alert whenever we publish new information on the site. This will also keep you informed when updates are made to the toolkit. To subscribe, enter your email address into the ‘Subscribe to updates’ box on the right-hand side of the website.
28 October 2011
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