Better health and ageing for all Australians

Support for people with special needs

Partners in Culturally Appropriate Care (PICAC)

Partners in Culturally Appropriate Care (PICAC) is an initiative under the Ethnic Aged Care Framework.

In this section:

Partners in Culturally Appropriate Care (PICAC) is an initiative under the Ethnic Aged Care Framework.

The Partners in Culturally Appropriate Care (PICAC) Program aims to equip aged care providers to deliver culturally appropriate care to older people from culturally and linguistically diverse communities.

The primary outcomes of the PICAC program will include:

        • More aged care services delivering culturally appropriate care to older persons from culturally and linguistically diverse communities;
        • Older people from culturally and linguistically diverse communities having increased access to culturally appropriate residential and community based aged care services; and
        • Older people from culturally and linguistically diverse communities having greater capacity to make informed decisions about residential and community based aged care.
The PICAC Program provides funding for eight organisations, one in each state and territory.

Guidelines for the PICAC Program have been drafted to assist in the development and management of PICAC funded projects. They provide details of the program, eligibility, accountability and roles and responsibilities and are available for download in HTML or PDF format:

PICAC Guidelines

Further information about culturally appropriate partnerships is available from the PICAC organisations listed below.
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New South Wales (NSW)

Ms Maria Stephanou – Manager

NSW Transcultural Aged Care Service
Physical address
Croydon Health Centre
24 Liverpool Road
Croydon NSW 2050
Phone: (02) 9378 1378
Fax: (02) 9378 1111
Email: tacs@sswahs.nsw.gov.au
Web: www.nswtacs.org.au

Victoria (Vic)

Ms Ljubica Petrov – Manager

Centre for Cultural Diversity in Ageing
Physical address
Level 1 / 789 Toorak Road
Hawthorn East Vic 3123

Mailing address
PO Box 5093
Glenferrie South Vic 3122
Phone: (03) 8823 7900
Fax: (03) 9822 6870
Email: info@culturaldiversity.com.au
Web: www.culturaldiversity.com.au
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Queensland (Qld)

Ms Elizabeth Zajac – PICAC Officer

Diversicare
Physical address
49-51 Thomas Street
West End Qld 4101
Mailing address
PO Box 5199
West End Qld 4101
Phone: (07) 3846 1099
Fax: (07) 3846 1107
Email: picac@diversicare.com.au
Web: www.diversicare.com.au

South Australia (SA)

Ms Rosa Colanero – CEO

Multicultural Aged Care Incorporated
Physical address
94 Henley Beach Road
Mile End SA 5031
Mailing address
PO Box 488
Torrensville Plaza SA 5031
Phone: (08) 8241 9900
Fax: (08) 8352 1266
Email: macsa@mac.org.au
Web: www.mac.org.au
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Western Australia (WA)

Ms Karena Sherriff - Service Manager

Independent Living Centre (ILC)
Physical address
Unit 13/386 Wanneroo Road,
Westminster WA 6061
Phone: (08) 9381 0660
Fax: (08) 9381 0688
Email:ilcmacs@ilc.com.au
Web:http://www.ilc.com.au

Tasmania (Tas)

Mr Hans Schmid – PICAC Project Officer

Migrant Resource Centre (Southern Tasmania) Inc
Physical address
49 Molle Street
Hobart Tas 7000
Phone: (03) 6221 0940
Fax: (03) 6231 1264
Email: hschmid@mrchobart.org.au
Web: www.mrchobart.org.au
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Northern Territory (NT)

Ms Janet Brown – PICAC Officer

Council on the Ageing (NT) Inc
Physical address
65 Smith Street
Darwin NT 0800
Mailing address
GPO Box 852
Darwin NT 0801
Phone: (08) 8941 1004
Fax: (08) 8941 5011
Email: janet.brown@cotant.org
Web: www.cotant.org

Australian Capital Territory (ACT)

Ms Agnes Miller – PICAC Officer

Aged Care Assessment and Liaison Unit
Aged Care and Rehabilitation Services
ACT Health
Physical address
Level 5, Health Building
1 Moore Street
Canberra City ACT 2601
Mailing address
GPO Box 825
Canberra City ACT 2601
Phone: (02) 6205 1302
Fax: (02) 6205 1360
Email: agnes.miller@act.gov.au
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