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Improving the Quality of Residential Care

Residential Care Standards and Accreditation

Information on residential care standards and accreditation.

All residential care services are required to maintain standards. To meet these standards, services must:

• Provide a high quality of personal care to every resident
• Have a safe building
• Be committed to protecting their resident's rights

Service providers must also ensure that they have appropriately qualified staff with the right mix of skills to meet residents' needs. The standards cover all aspects of residents' needs from health and personal care and safety to a range of lifestyle matters including independence, privacy and dignity. Hostels and nursing homes that meet these standards are accredited. Service providers that do not meet these standards may be subject to sanctions.

Further information can be found at the following links:

Aged Care Standards and Accreditation Agency - Reports
Information about accreditation and accredited homes

Summary of facilities with Exceptional Circumstances determinations
Information on accreditation of aged care facilities including Determinations under section 42-5 of the Aged Care Act 1997

Certification
Information on certification in residential aged care which aims at improving the physical quality of Australian Government funded residential aged care buildings.

Residential Aged Care Sanctions
Information about sanctions, and homes which have had sanctions imposed on them.