Aged Care - Sanctions and Notices of Non-Compliance
Exceptional Circumstances
Information on accreditation of aged care services including Determinations under section 42-5 of the Aged Care Act 1997
Summary of services taken to meet their accreditation requirement in exceptional circumstances (for a maximum period of six months)
Aged care services must meet their 'accreditation requirement' under the Aged Care Act 1997 (the Act) to be eligible to receive Australian Government care subsidy for their care recipients.
Services meet that requirement by being accredited by the Aged Care Standards and Accreditation Agency (the Agency).
Details of all accreditation decisions made by the Agency may be obtained from the Agency. The Agency's web site is http://www.accreditation.org.au
It is also possible for the Secretary to the Department of Health and Ageing to make a determination that a service is taken to meet its accreditation requirement under section 42-5 of the Act because of exceptional circumstances for the purposes of funding under the Act.
What are exceptional circumstances determinations?
If the Secretary makes an exceptional circumstances determination (under s.42-5 of the Act), it means that a service is taken to meet its accreditation requirement for the period stated in the determination (up to a maximum period of six months) for the purposes of funding under the Act.The exceptional circumstances determination means the service will continue to be eligible to receive Australian Government care subsidy for the period of the determination.
These services will continue to be monitored by the Agency and the Department to ensure the quality of care and accommodation for care recipients is maintained.
These services must meet the requirements for accreditation by the Agency before the exceptional circumstances determination expires in order to continue to receive Australian Government care subsidy.
On this site, the Department publishes its current understanding of:
- the names and addresses of services that are taken to have met their accreditation requirement under the Act because of exceptional circumstances;
- the names of the approved providers (operators) of the services; and
- the period of the determination.

