Quality Framework for the National Aboriginal and Torres Strait Islander Flexible Aged Care Program.

The Office of Aged Care Quality and Compliance (OACQC) manages the Quality Framework for the National Aboriginal and Torres Strait Islander Flexible Aged Care Program (the Program).

Page last updated: 16 April 2012

The Program aims to provide quality, flexible and culturally appropriate aged care to older Aboriginal and Torres Strait Islander people close to their home and community. Services funded under the Program can deliver a flexible mix of residential and community based aged care services that can change as the care needs of the communities vary. Communities are encouraged to participate in all aspects of service provision from planning through to the operation of services.

There are currently 29 services funded under the Program with the majority located in very remote or remote areas.

The development of a culturally appropriate Quality Framework for the Program is one of a number of Government measures which aim to improve the long-term quality of aged care services for Aboriginal and Torres Strait Islander people.

The Quality Framework was developed with the support of service providers and includes a set of quality Standards and a process for monitoring achievements against the Standards, designed to assist service providers to continuously improve their services.

HTML version of the Quality Framework for the National Aboriginal and Torres Strait Islander Flexible Aged Care Program

Quality Framework - Self Assessment Tool (Word 347 KB)
This is a word version of Appendix 1 and it is available in PDF and HTML format above.

Quality Framework - Quality Improvement Plan (Word 192 KB)
This is a word version of Appendix 6 and it is available in PDF and HTML format above.

Quality Framework - Progress Report (Word 193 KB)
This is a word version of Appendix 6 and it is available in PDF and HTML format above.

You may download this document in PDF format by sections:

To ensure that services have the resources and capacity to meet the expected outcomes of the quality standards, ongoing support is available from the Remote and Aboriginal and Torres Strait Islander Aged Care Services Development Assistance Panel, (SDAP. The SDAP provides support in care delivery; governance and management; financial management; quality delivery (assistance with meeting the quality care standards); and locum relief.

If you would like further information about the SDAP , please email SDAP@health.gov.au

Artist design - Quality Framework for the National Aboriginal and Torres Strait Islander Flexible Aged Care Program
Chris Thyers is a Ngarrindjeri artist from South Australia.

She says her design “symbolises our Elders and their life journey. The dots represent their people and their family who they have nurtured, taught and tended over their life journey.”

The Department of Health and Ageing gratefully acknowledges the assistance and participation of the aged care service providers, their Elders and communities in the development of the Quality Framework for the National Aboriginal and Torres Strait Islander Flexible Aged Care Program.
Front cover of the National Aboriginal and Torres Strait Islander Flexible Aged Care Program

National Aboriginal and Torres Strait Islander Flexible Aged Care Program - Quality Framework

Print ISBN: 978-1-74241-601-4
Online ISBN: 978-1-74241-602-1

Publications approval number: D0545

Paper-based publications

Commonwealth of Australia 2011
This work is copyright. You may reproduce the whole or part of this work in unaltered form for your own personal use or, if you are part of an organisation, for internal use within your organisation, but only if you or your organisation do not use the reproduction for any commercial purpose and retain this copyright notice and all disclaimer notices as part of that reproduction. Apart from rights to use as permitted by the Copyright Act 1968 or allowed by this copyright notice, all other rights are reserved and you are not allowed to reproduce the whole or any part of this work in any way (electronic or otherwise) without first being given the specific written permission from the Commonwealth to do so. Requests and inquiries concerning reproduction and rights are to be sent to the Communications Branch, Department of Health and Ageing, GPO Box 9848, Canberra ACT 2601, or via e-mail to copyright@health.gov.au.

Internet sites

Commonwealth of Australia 2011
This work is copyright. You may download, display, print and reproduce the whole or part of this work in unaltered form for your own personal use or, if you are part of an organisation, for internal use within your organisation, but only if you or your organisation do not use the reproduction for any commercial purpose and retain this copyright notice and all disclaimer notices as part of that reproduction. Apart from rights to use as permitted by the Copyright Act 1968 or allowed by this copyright notice, all other rights are reserved and you are not allowed to reproduce the whole or any part of this work in any way (electronic or otherwise) without first being given the specific written permission from the Commonwealth to do so. Requests and inquiries concerning reproduction and rights are to be sent to the Communications Branch, Department of Health and Ageing, GPO Box 9848, Canberra ACT 2601, or via e-mail to copyright@health.gov.au.Top of page

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