Support for people with special needs
Tagalog language publications in ageing and aged care
Ageing and Aged Care divisional publications available for download in Tagalog.
- Aged Care Complaints Investigation Scheme (PDF 197 KB)
- Charter of Rights and Responsibilities for Community Care (PDF 168 KB)
Aged Care Information Sheets
- No.1 – How Aged Care Assessment Teams (ACATs) can help you (PDF 87 KB)
- No.2 – Home and Community Care (HACC) (PDF 74 KB)
- No.3 – Community Aged Care Packages (PDF 87 KB) (PDF 87 KB)
- No.4 – Extended Aged Care at Home (EACH) Packages (PDF 107 KB)
- No.5 – National Respite for Carers Program (NRCP) and Other Australian Government support for Carers (PDF 85 KB)
- No.9 – Fees and Charges for Residential Aged Care – An Overview (PDF 97 KB)
- No.18 – Aged care for older Australians from culturally and linguistically diverse backgrounds (PDF 119 KB)
- No.19 – Aged care for older people from Aboriginal and Torres Straight Islander communities (PDF 91 KB)
- No.21 – Support for older Australians living in rural and remote communities (PDF 103 KB)
- No.22 – Help for people living with Dementia (PDF 113 KB)
- No.23 – Bladder and bowel problems (incontinence) (PDF 111 KB)
- No.24 – Useful Contact Numbers (PDF 104 KB)
- No.25 - Extended Aged Care at Home Dementia (EACHD) Packages (PDF 106 KB)
Information for people receiving community aged care
Information sheets;- Introduction (PDF 540 KB)
- What standard of care and services should I expect? (PDF 545 KB)
- Charter or Rights and Responsibilities for Community Care (PDF 542 KB)
- What if I have concerns about my care and services? (PDF 553 KB)
Help with accessing large documents
When accessing large documents (over 500 KB in size), it is recommended that the following procedure be used:
- Click the link with the RIGHT mouse button
- Choose "Save Target As.../Save Link As..." depending on your browser
- Select an appropriate folder on a local drive to place the downloaded file
Attempting to open large documents within the browser window (by left-clicking)
may inhibit your ability to continue browsing while the document is
opening and/or lead to system problems.
Help with accessing PDF documents
To view PDF (Portable Document Format) documents, you will need to have a PDF reader installed on your computer. A number of PDF readers are available through the Australian Government Information Management Office (AGIMO) Web Guide website.

