Support for people with special needs
Russian language publications in ageing and aged care
Ageing and Aged Care divisional publications available for download in Russian
- Aged Care Complaints Investigation Scheme (PDF 208 KB)
- Charter of Rights and Responsibilities for Community Care (PDF 211 KB)
- How Aged Care Assessment Teams (ACATs) can help you - Information Sheet
Aged Care Information Sheet
- No.1 – How Aged Care Assessment Teams (ACATs) can help you (PDF 89 KB)
- No.2 – Home and Community Care (HACC) (PDF 84 KB)
- No.3 – Community Aged Care Packages (PDF 94 KB)
- No.4 – Extended Aged Care at Home (EACH) Packages (PDF 96 KB)
- No.5 – National Respite for Carers Program (NRCP) and Other Australian Government support for Carers (PDF 102 KB)
- No.9 – Fees and Charges for Residential Aged Care – An Overview (PDF 103 KB)
- No.18 – Aged care for older Australians from culturally and linguistically diverse backgrounds (PDF 117 KB)
- No.19 – Aged care for older people from Aboriginal and Torres Straight Islander communities (PDF 93 KB)
- No.21 – Support for older Australians living in rural and remote communities (PDF 95 KB)
- No.22 – Help for people living with Dementia (PDF 110 KB)
- No.23 – Bladder and bowel problems (incontinence) (PDF 117 KB)
- No.24 – Useful Contact Numbers (PDF 106 KB)
- No.25 - Extended Aged Care at Home Dementia (EACHD) Packages (PDF 106 KB)
Information for people receiving community aged care
Information sheets;- Introduction (PDF 550 KB)
- What standard of care and services should I expect? (PDF 565 KB)
- Charter or Rights and Responsibilities for Community Care (PDF 556 KB)
- What if I have concerns about my care and services? (PDF 568 KB)
Help with accessing large documents
When accessing large documents (over 500 KB in size), it is recommended that the following procedure be used:
- Click the link with the RIGHT mouse button
- Choose "Save Target As.../Save Link As..." depending on your browser
- Select an appropriate folder on a local drive to place the downloaded file
Attempting to open large documents within the browser window (by left-clicking)
may inhibit your ability to continue browsing while the document is
opening and/or lead to system problems.
Help with accessing PDF documents
To view PDF (Portable Document Format) documents, you will need to have a PDF reader installed on your computer. A number of PDF readers are available through the Australian Government Information Management Office (AGIMO) Web Guide website.

