Better health and ageing for all Australians

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Extra Service Guidelines for Applicants

These Guidelines are provided to assist aged care providers seeking approval for Extra Service status under the Aged Care Act 1997. Please read these Guidelines before completing the Application form.

In this section:

These guidelines are available for download in PDF format:

Extra Service Guidelines for Applicants (PDF 295 KB)

These Guidelines are not intended as a replacement for or a complete summary of the requirements contained in the Aged Care Act 1997 and the Aged Care Principles, including but not limited to the Extra Service Principles 1997 and the Quality of Care Principles 1997. Applicants should familiarise themselves with the requirements set out in the Act and Principles prior to lodging an application.

Attachment 1 to these Guidelines contains a copy of the Extra Service Benchmarks. The benchmarks set out 'significantly higher' standards of accommodation, food and services required for a residential aged care home to be approved for Extra Service status.

If you are unable to download the PDF file please send an email to: acc@health.gov.au for a copy to be sent to you.

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